I ordered first time and had no follow up on when to receive my parcel by email which is normally done. Instead I found a note I my physical mailbox which was about to get lost in publicity papers. Very unsafe and old fashioned. I loved the jacket but returned it as too small. No return label was given so I had to struggle with UPS as a private client. I hope I will be reimbursed. I now bought the jacket in a larger size, but again 10 days gone and no update as to when I will receive it? This leaves me with an unsafe feeling.
It's been 11 working days and my order is still in the process... I'm going skiing on Friday and I won't get 99% of the profit until then, which I should have already received. If I could, I would give 0 stars. I don't know who they are trying to trick by saying that from January 29 to February 12, my order should not have been sent. First and LAST order on this site.
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Jan 19, 2024
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Ordered shoes for men which turned to be for women
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Answer by sportfits.eu
Jan 25, 2024
Hello and thank you for your review!
According to the order history, the shoe you ordered is a women's shoe. It can also be found in the women's shoe category in our shop. We will be happy to take your feedback as an opportunity to think about making this clearer and more comprehensible in future.
Best regards
Your SportFits-Team
Jan 5, 2024
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Sep 5, 2023
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You could inform your customer when You have received the payment. A bank transfer takes time and many things may go wrong. It would be nice to see as soon as possible that the transfer has been successful.
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Oct 7, 2023
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I like products quality and fast delivery.
You should send confirmation e-mail in english (or even better in the customer’s language)
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Dec 21, 2023
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little problem with returned payment, but before christmas…we sorted out
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