I ordered first time and had no follow up on when to receive my parcel by email which is normally done. Instead I found a note I my physical mailbox which was about to get lost in publicity papers. Very unsafe and old fashioned. I loved the jacket but returned it as too small. No return label was given so I had to struggle with UPS as a private client. I hope I will be reimbursed. I now bought the jacket in a larger size, but again 10 days gone and no update as to when I will receive it? This leaves me with an unsafe feeling.
From ordering to receiving the product everything was great. The only think I would suggest is to any email send out to internacional customers should be in English as I received 2 email when item was dispatched in German I had to ask a colleague in work to translate it for me but other then that all perfect, will definitely order again.
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Apr 9, 2024
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Satisfied customer
You have very good prices for my favorite brand Bergans.
Shipment to Poland might be cheaper;)
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8 days ago
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No nonsense clear communication. Easy from order to delivery.
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Apr 19, 2024
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parcel sent and delivered quickly. thanks!
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Apr 13, 2024
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Competitive prices and quick delivery
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13 days ago
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Apr 18, 2024
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Apr 12, 2024
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Mar 5, 2024
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Order backpack off website and arrive in two days of postage such reliable service. Will be back for more outdoor gear in future.
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Mar 11, 2024
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Jacket ski woman
I am fully satisfied with my purchase. Excellent site. Excellent and fast shipping. Recommended
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Apr 1, 2024
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Very good site - fast shipping - good communication
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Mar 24, 2024
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Great prices, fast delivery all good...
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Mar 11, 2024
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Quick delivery, good quality
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Mar 24, 2024
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Mar 24, 2024
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Mar 24, 2024
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Mar 12, 2024
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Mar 7, 2024
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Feb 6, 2024
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Delivery
It's been 11 working days and my order is still in the process... I'm going skiing on Friday and I won't get 99% of the profit until then, which I should have already received. If I could, I would give 0 stars. I don't know who they are trying to trick by saying that from January 29 to February 12, my order should not have been sent. First and LAST order on this site.
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Feb 6, 2024
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top supplier!
Clear website - transparent communication - good tracking - fast delivery.
Happy customer!
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