Review summary
Many customers highlight the quick and reliable delivery, as well as the responsive and efficient customer service. The online shopping experience is often described as smooth and user-friendly, and many shoppers are satisfied with product quality and consider the prices to be good. However, there are reports of issues with communication or failed deliveries, and some customers express disappointment with product durability. Unexpected extra costs such as customs, VAT, and shipping fees are a source of frustration for many. Additionally, unclear product information, surprise fees, and poor assembly instructions have led to dissatisfaction for several customers.
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How Trusted Shops prevents fake reviewsReviewsMotea Norge
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Dere må informere ka man trenger for å montere utstyret/deler man kjøper med Montea.Måtte kjøpe monteringsdeler fra USA for å montere led lys
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Oversiktlig og grei side. Enkel bestilling.
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Liker at Motea ef seriøse , både med bestilling af ting , der er god orden
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Fornøyd
God oppfølging og trygg levering med dokumentasjon
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Rask levering
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👍👍👍
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Rask levering og varen passet perfekt
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Det var ingen steder jeg kunne lese at jeg måtte betale ekstra til UPS
Det kom frem at UPS skulle transportere i invoice nr 2025-141954.
Da er bestillingen alt sendt. Eneste alternativet er da å avbryte bestillingen.
Da hjelper det ikke at prisene er akseptable. Sluttsummen blir uansett høyere
Reply from Motea Norge
Kjære kunde,
takk for at du delte din erfaring. Vi forstår godt at det er frustrerende å måtte betale ekstra gebyrer til transportøren etter at bestillingen allerede er sendt. Toll- og importkostnader kan variere avhengig av lokale regler og håndteres av transportøren. Vi tar likevel til oss kommentaren din om tydeligere informasjon før kjøpet.
Vennlig hilsen
Motea-teamet
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