OxigoReviews:
94 reviews in the last 12 months568 total reviews
Excellent
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Top positive review
Oct 10, 2023
Verified review
Website good, products excellent, good prices, prompt delivery. Only problem was FedEx paying the VAT when NO VAT was payable. Now being bombarded with emails demanding payment of VAT when all of the paperwork showing exemption was attached to the parcel.
But this is not the fault of Oxigi, (other than using FedEx)
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Top negative review
Sep 4, 2023
Verified review
Ordered extension oxygen hose for oxygen machine for COPD wife. It was meant to be delivered last week by DPD. On "Parcel Tracking" it showed the parcel as in transit yet returned to sender even though this house is occupied constantly 24 hrs a day and no "tried to deliver" note. I contacted Oxigo's chat room and Maxim assured me that the parcel was to be resent as Oxigo had received it back. Since then I have not heard a word or informed of what is happening.
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Reviews for Oxigo
GM
Georgios M.
Thessaloniki
Jul 14, 2023
Verified review
the dpd courier OXICO uses is probably one of the worst they exist.
please avoid : https://www.dpd.com/en/
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Answer by Oxigo
Jul 16, 2023
We're very sorry to read you are not satisfied with the service of our courier. Unfortunately shipping to Greece takes a long time, 7 working days. On future orders we can use an express service with a different courier if you want, in that case please contact us before placing the order. Kind regards, the Oxigo team
Jul 10, 2023
Verified review
Effective delivery from Europe. Customs process did not cause delays.
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Answer by Oxigo
Jul 11, 2023
Thank you for your review! We are glad your order was delivered smoothly. We hope to welcome you again in our online store, kind regards, the Oxigo team
Jun 27, 2023
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Jun 23, 2023
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Really fast delivery. great customer service.
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KB
Karl B.
Amsterdam
Jun 18, 2023
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Jun 12, 2023
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Cost and On time delivery.
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Jun 10, 2023
Verified review
Bought a cart to hold a G5 to make life easy for my mum. Thought you would brvdble to charge the G5 whilst it sat in the cart. You can't the cart frame covers the charging point. Question Oxigo about this and they said you can ??? You clearly can't and have also seen this mentioned in other reviews. Oxigo need to stop lying to customers and sort out this design flaw.
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Answer by Oxigo
Jun 12, 2023
Thank you for your review. We are sorry you were misinformed, our apologies. We double checked and indeed the power input drops below the plastic of the cart. We have shared your feedback with the manufacturer (we are not the manufacturer ourselves). Our customer service has contacted you. Kind regards, the Oxigo team
Jun 7, 2023
Verified review
Great service in selecting the equipment and prompt delivery
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May 31, 2023
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Great easy use ordering process I was kept informed of the process and delivery status all the way to my front door. Product as advertised and well packaged.
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Answer by Oxigo
Jun 5, 2023
Thank you for your review! We are glad to read it was a smooth order process. Kind regards, the Oxigo team
May 28, 2023
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May 19, 2023
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You are asking for a review on a product I have yet to receive.
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Answer by Oxigo
May 23, 2023
Thank you for your review, we are sorry to read you haven't received your order yet. We checked the shipment and can see it is delayed indeed. We have contacted the courier about the shipment and we will keep you up to date of the proceedings. Our apologies for this delay! Kind regards, the Oxigo team
May 16, 2023
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