Oxigo- Logo - reviews

Oxigo
Reviews:

98 reviews in the last 12 months572 total reviews  

4.84
Excellent

Trustmark
Valid

Includes Buyer Protection

Certified since: Mar 26, 2018
The Trustmark indicates trustworthy online retailers.
Oxigo fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to €2,500. Find out how this secures your transaction.

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

Oct 10, 2023
 Verified review
Website good, products excellent, good prices, prompt delivery. Only problem was FedEx paying the VAT when NO VAT was payable. Now being bombarded with emails demanding payment of VAT when all of the paperwork showing exemption was attached to the parcel. But this is not the fault of Oxigi, (other than using FedEx)

Top negative review

Sep 4, 2023
 Verified review
Ordered extension oxygen hose for oxygen machine for COPD wife. It was meant to be delivered last week by DPD. On "Parcel Tracking" it showed the parcel as in transit yet returned to sender even though this house is occupied constantly 24 hrs a day and no "tried to deliver" note. I contacted Oxigo's chat room and Maxim assured me that the parcel was to be resent as Oxigo had received it back. Since then I have not heard a word or informed of what is happening.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for Oxigo

Filter
Sort by  
Latest first
(89)
(6)
Reset
HH
Dec 8, 2023
 Verified review
The delivery was faster than expected, I ordered on a friday and already had everything delivered on saturday. Wasn't expecting it before monday but was so glad it arrived sooner as I was really struggling with my CPAP therapy.
Report review
Dec 7, 2023
 Verified review
Great prices and fast delivery. Relatively high cost of shipping, but still considerably cheaper than the competition.
Report review
Dec 1, 2023
 Verified review

Soft cannulas

Quick, efficient and value for money.
Report review
AS
Andrzej S.
Aalsmeer
Nov 27, 2023
 Verified review

Good Shop - on line

Fast delivery with an electronic receipt. I recommend!
Report review
Nov 26, 2023
 Verified review
I ordered sleep weaver facemask. A few days later, it arrived. No problems.
Report review
Nov 24, 2023
 Verified review
Report review
Nov 19, 2023
 Verified review
quick, efficient, no fuss
Report review
Nov 17, 2023
 Verified review
Delighted with my purchase. Great support and fast delivery. I wish the delivery cost could be less, but all in all delighted. Well done Oxigo
Report review
Answer by Oxigo
Nov 17, 2023
Thank you for your review! Unfortunately shipping to Ireland is expensive for us, we are already making a small loss on the shipment. Despite of this we hope to welcome you again in our online store! Kind regards, the Oxigo team
Nov 15, 2023
 Verified review
Report review
Nov 14, 2023
 Verified review
Great support prior to delivery, process went perfect, been supported in English and German languages.
Report review
Nov 9, 2023
 Verified review
The ability to view and see first hand a variety of CPAP options and masks.
Report review
Nov 8, 2023
 Verified review
Fast efficient dispatch, goods as ordered and described. AAA+++
Report review
Nov 5, 2023
 Verified review
Quick service, even getting my order to another continent. Excellent communication. Would recommend them, or order from them again.
Report review
Oct 26, 2023
 Verified review
I was traveling in Europe and was not sure how to get a battery ordered. I am from the United States and Amazon could not deliver a battery to Amsterdam. Eric at Oxigo was my first contact- very helpful. The ordering and delivery was prompt and efficient. Thank you.
Report review
Answer by Oxigo
Oct 29, 2023
We are glad we could be of service to you, thank you for your review! Enjoy the rest of your trip. Kind regards, the Oxigo team
Oct 23, 2023
 Verified review
They answered my questions and attended to my requests. Very pleasant to deal with. They could offer more value on the shipping.
Report review
Answer by Oxigo
Oct 29, 2023
Thank you very much for your review! We hope to welcome you again in our online store. Kind regards, the Oxigo team
Oct 20, 2023
 Verified review
Trouble free ordering, clear and concise instructions. Ordered and order confirmed on 11th Oct, shipped on the 13th received at 14.00hrs on 14th Oct. Perfection
Report review
Oct 12, 2023
 Verified review
Very helpful and responsive with individualised attention from customer support in advance of shipping.
Report review
Oct 10, 2023
 Verified review

VAT Glitch - excellent products

Website good, products excellent, good prices, prompt delivery. Only problem was FedEx paying the VAT when NO VAT was payable. Now being bombarded with emails demanding payment of VAT when all of the paperwork showing exemption was attached to the parcel. But this is not the fault of Oxigi, (other than using FedEx)
Report review
Oct 10, 2023
 Verified review
Easy customer interface, prompt shipment, highly recommend this vendor
Report review
Oct 5, 2023
 Verified review
Report review