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Top positive review
Oct 10, 2023
Verified review
Website good, products excellent, good prices, prompt delivery. Only problem was FedEx paying the VAT when NO VAT was payable. Now being bombarded with emails demanding payment of VAT when all of the paperwork showing exemption was attached to the parcel.
But this is not the fault of Oxigi, (other than using FedEx)
Ordered extension oxygen hose for oxygen machine for COPD wife. It was meant to be delivered last week by DPD. On "Parcel Tracking" it showed the parcel as in transit yet returned to sender even though this house is occupied constantly 24 hrs a day and no "tried to deliver" note. I contacted Oxigo's chat room and Maxim assured me that the parcel was to be resent as Oxigo had received it back. Since then I have not heard a word or informed of what is happening.
the dpd courier OXICO uses is probably one of the worst they exist.
please avoid : https://www.dpd.com/en/
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Answer by Oxigo
Jul 16, 2023
We're very sorry to read you are not satisfied with the service of our courier. Unfortunately shipping to Greece takes a long time, 7 working days. On future orders we can use an express service with a different courier if you want, in that case please contact us before placing the order. Kind regards, the Oxigo team
Jul 10, 2023
Verified review
Effective delivery from Europe. Customs process did not cause delays.
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Answer by Oxigo
Jul 11, 2023
Thank you for your review! We are glad your order was delivered smoothly. We hope to welcome you again in our online store, kind regards, the Oxigo team
Great service in selecting the equipment and prompt delivery
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May 31, 2023
Verified review
Great easy use ordering process I was kept informed of the process and delivery status all the way to my front door. Product as advertised and well packaged.
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Answer by Oxigo
Jun 5, 2023
Thank you for your review! We are glad to read it was a smooth order process. Kind regards, the Oxigo team
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