This company offers Trusted Shops’ buyer protection up to €2,500. Find out
Review summary
Customers frequently commend the comfort of the shoes, with many also highlighting the excellent product quality. The fast and reliable delivery is often appreciated, and the customer service is described by many as quick, helpful, and efficient. Several customers also mention that the sizing guide is helpful.
However, some customers note discomfort during the break-in period for certain models, and a few critique the materials or craftsmanship. Delivery frustrations are sometimes expressed due to issues with specific carriers and unexpected delays. Sizing feedback is mixed, with many experiencing problems with fit and size recommendations. High shipping fees and unexpected import duties, especially for international orders, are common complaints. The returns process is frequently criticized for its complexity, paid returns, and lack of free returns, particularly affecting international customers. Additionally, a few customers report poor experiences with customer service, specifically regarding returns.
This text was automatically created by an AI system from user reviews.
The shoes are very comfortable and last a long time, if you take care of them properly :)
Reply from kleman EN
Hello,
Thank you very much for your kind feedback! We’re delighted to hear that you find our shoes comfortable and durable.
See you soon,
KLEMAN Team
Community member
1 Reviews
Verified
Fast delivery and good shoes
Reply from kleman EN
Hello,
Thank you very much for your review!
We’re delighted to hear that you’re happy with your shoes and our delivery service.
We hope you enjoy your new pair !
The KLEMAN Team
Community member
1 Reviews
Verified
Community member
1 Reviews
Verified
Community member
1 Reviews
Verified
Community member
1 Reviews
Verified
Community member
1 Reviews
Verified
Community member
1 Reviews
Verified
Community member
1 Reviews
Verified
Community member
1 Reviews
Verified
Community member
1 Reviews
Verified
Quality Footwear
Very comfortable shoe (Padror A Marron size 42) from the first time of wearing. Quality footwear. Order process very simple and delivery on schedule. Only issue was import duty, damn Brexit!
Reply from kleman EN
We’re delighted to hear that your Padror A Marron in size 42 was comfortable from the very first wear and that you were happy with both the quality and the ordering experience.
We completely understand your frustration regarding the import duties — Brexit has certainly created some unexpected surprises for many customers.
Kleman Team
Community member
1 Reviews
Verified
Community member
1 Reviews
Verified
Soft leather & really comfortable.
Reply from kleman EN
Hello,
Thank you so much for your feedback!
We’re delighted to hear that you find the leather soft and the shoes really comfortable.
See you soon,
KLEMAN Team
Community member
1 Reviews
Verified
Kleman shoes are another level. At the beginning they feel heavy and chunky on your feet, but after a few wears you feel how great they compliment your style. I love them for casual nightouts, clinic day and rounds. Will definitely buy again
Reply from kleman EN
Hello,
Thank you for your kind words!
We’re thrilled to hear that your Kleman shoes have become a go-to for both work and casual outings. It’s always great when style meets comfort after a few wears.
See you soon,
KLEMAN Team
Community member
1 Reviews
Verified
Very nice experience in store in Paris, as well ordering through website. Just after ordering it was shown that my phone number is not correct and cannot be used for delivery, and there was no place to enter it. Had to contact support. All else good.
Reply from kleman EN
Hello,
Thank you for your kind words and for sharing your experience. We’re glad to hear that you enjoyed your visit in our Paris store.
We look forward to welcoming you again soon!
KLEMAN Team
Community member
1 Reviews
Verified
Community member
1 Reviews
Verified
Community member
2 Reviews
Verified
Community member
1 Reviews
Verified
Community member
1 Reviews
Verified
To Verify Authenticity
Verified Reviews
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews
They are not included in the overall rating. No verification measures have been taken.
Since 1945, we are proud to be the creators of shoes made in France. Our commitment lies in manufacturing in our workshop in western France. Discover the KLEMAN style: shoes with a raw and authentic s...