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Top positive review
Dec 5, 2023
Verified review
Communication with customer is not existing. After order confirmation - nothing. You can call them between 10:00 and 15:00, but no answer (all are busy all the time).
Dostava kasni (na web stranici navedeno 4-7 dana, u ovom trenutku je prošlo već 10 radnih dana tj. 15 dana od narudžbe i dostavna služba još nije ni preuzela paket), nema konkretnog odgovora na prigovor, nema kompenzacije za kašnjenje, razočaravajuće.
Predugo se čeka, a dostava nije baš jeftina, al ajd buduća majka je zadovoljna s proizvodom.
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Answer by jukki.hr
13 days ago
Poštovani, hvala na ostavljenoj recenziji. Drago nam je da ste zadovoljni našim proizvodima. Radimo na poboljšanju naših usluga. Lijepi pozdrav
13 days ago
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We wait(ed) too long for items to be shipped, that is the only reason I gave 3 stars
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Answer by jukki.hr
7 days ago
We are working on improving our services.
2 days ago
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5 days ago
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Apr 27, 2024
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Answer by jukki.hr
13 days ago
Poštovani, hvala na ostavljenoj recenziji. Lijepi pozdrav
May 4, 2024
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I didn't get my shipment. I expected it two days ago.
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Answer by jukki.hr
13 days ago
The parcel has been delivered, we hope you are satisfied.
9 days ago
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Late order
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Answer by jukki.hr
7 days ago
Poštovani, radimo na poboljšanju naših usluga. LP
4 days ago
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9 days ago
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Answer by jukki.hr
7 days ago
Poštovani, kako bi poboljšali kvalitet naših usluga molimo vas da nam putem e-maila napišete zbog čega niste zadovoljni uslugama. Lijepi pozdrav
May 3, 2024
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Answer by jukki.hr
13 days ago
Poštovani, kako bi poboljšali kvalitet naših usluga molimo vas da nam putem e-maila napišete zbog čega niste zadovoljni uslugama. Lijepi pozdrav
Apr 22, 2024
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Answer by jukki.hr
Apr 23, 2024
Poštovani,
Ukoliko želite možete kontaktirati našu korisničku podršku i svakako će u što kraćem roku biti rešena situacija ukoliko je došlo do nekog nezadovoljstva. Lijepi pozdrav
Apr 8, 2024
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Improve sender, I am still waitin for delivery more than 10 days since I pay…
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Answer by jukki.hr
Apr 11, 2024
Regards,
the package has been delivered. We hope you are satisfied with the product. We are working on improving our services.
Apr 20, 2024
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Answer by jukki.hr
Apr 23, 2024
Poštovani, hvala na ostavljenoj recenziji. Lijepi pozdrav
Mar 28, 2024
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Not good
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Answer by jukki.hr
Apr 3, 2024
Poštovana,
Molimo vas da komunikaciju nastavimo putem e-maila, ukoliko želite reklamaciju instrukcije će vam biti poslane u što kraćem roku.
Feb 25, 2024
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Slow delivery, took almost two weeks to receive
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Answer by jukki.hr
Feb 29, 2024
We are working to improve our services.
Regards
Mar 7, 2024
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Answer by jukki.hr
Mar 12, 2024
Poštovani, hvala na ostavljenoj recenziji. Lijepi pozdrav
Mar 4, 2024
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Nisam mogla nadodati naknadno na pošiljku stvari.
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Answer by jukki.hr
Mar 6, 2024
Poštovana, da li ste se vezano za to obratili našoj korisničkoj podršci za pomoć ? Takve situacije se rješavaju u najkraćem roku, jedino nije moguće dodati proizvode kada je narudžba već spakirana ili poslata. Lijepo pozdrav
Feb 20, 2024
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Late delivery.
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Answer by jukki.hr
Feb 23, 2024
Poštovani, radimo na poboljšanju naših usluga.
Lijepi pozdrav
Feb 5, 2024
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Answer by jukki.hr
Feb 16, 2024
Poštovani, ukoliko želite komunikaciju možemo nastaviti putem e-maila, tu smo za sve ukoliko imate neku reklamaciju ili pitanje. Lijepi pozdrav.
Feb 1, 2024
Verified review
Pise vam na internetu da vas kupci mogu dobiti od 10-15 zvala sam cijelo prije podne niko se nije javio, kasnije ste me zvali kada nisam bila u mogucnosti se javiti i opet vas kasnije nisam mogla dobit! Poslala sam mail za narudzbu sto je s njom dobila sam odgovor da ni sama neznam… i samim time sto mi narudba kasni neznam ni sama dali opce bude dosla…
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Answer by jukki.hr
Feb 16, 2024
Poštovana, nekada zaista bude gužva sa pozivima ali svakako uvek pozovemo propušteni poziv nazad. U našem sustavu piše da je paket isporučen. Nadamo se da ste zadovoljni. Lijepi pozdrav.
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