super-shop.comReviews:
79 reviews in the last 12 months328 total reviews
Excellent
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Most relevant positive review
Dec 5, 2023
Verified review
good product (32 lashed boots) , best price available
shipping took somewhat longer. However, this was due to GLS, not Supershop
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Most relevant negative review
Dec 28, 2023
Verified review
I ordered a coat here on December 21, but the company is based in Poland and only works with Gls for shipping. I live in Belgium and I placed the order thinking that my parcel would arrive before the holidays, but it is December 28 and the parcel is still in Poland. I am angry because of the slow delivery company.
However, I contacted customer service and told them I wanted to start the cancellation procedure. Iryna explained how it would take and tried to help me. Now I have no product and no refund. I have to wait for the product to be returned. It's too late to place a new order. It's a disappointment.
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Reviews for super-shop.com
Jun 11, 2024
Verified review
Bad experience
Ordered on 25th of May, today is 11th of June. I had to ask support what is happening and answear was to wait due to issues with courier. I am still waiting. In the meantime goods ordered from China at the same date are already with me.
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May 3, 2024
Verified review
Good product, bad shipping
My adres was passed on incorrect to dhl, which meant my package did not arrive and I had to ask for it to be dropped in a dhl pick up location 5 km from my house. After payimg for at home delivery
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Feb 23, 2024
Verified review
I had to pay the return fee individually
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Dec 28, 2023
Verified review
I ordered a coat here on December 21, but the company is based in Poland and only works with Gls for shipping. I live in Belgium and I placed the order thinking that my parcel would arrive before the holidays, but it is December 28 and the parcel is still in Poland. I am angry because of the slow delivery company.
However, I contacted customer service and told them I wanted to start the cancellation procedure. Iryna explained how it would take and tried to help me. Now I have no product and no refund. I have to wait for the product to be returned. It's too late to place a new order. It's a disappointment.
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Dec 5, 2023
Verified review
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