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super-shop.com
Reviews:

82 reviews in the last 12 months323 total reviews  

4.74
Excellent

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Top positive review

Dec 5, 2023
 Verified review
good product (32 lashed boots) , best price available shipping took somewhat longer. However, this was due to GLS, not Supershop

Top negative review

Jul 12, 2023
 Verified review
The shopping experience and support was excellent. Two days after the online purchase, a fraudulent transaction was charged yo my account from what appeared to be from the USA for medical services. I had not used my credit card for more than a month before this. My credit card was hacked on your website. Luckily it was caught quickly snd my credit card was cancelled. I am now waiting for my new card to arrive.
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Reviews for super-shop.com

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3 days ago
 Verified review

Bad experience

Ordered on 25th of May, today is 11th of June. I had to ask support what is happening and answear was to wait due to issues with courier. I am still waiting. In the meantime goods ordered from China at the same date are already with me.
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May 3, 2024
 Verified review

Good product, bad shipping

My adres was passed on incorrect to dhl, which meant my package did not arrive and I had to ask for it to be dropped in a dhl pick up location 5 km from my house. After payimg for at home delivery
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Feb 23, 2024
 Verified review
I had to pay the return fee individually
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Dec 28, 2023
 Verified review
I ordered a coat here on December 21, but the company is based in Poland and only works with Gls for shipping. I live in Belgium and I placed the order thinking that my parcel would arrive before the holidays, but it is December 28 and the parcel is still in Poland. I am angry because of the slow delivery company. However, I contacted customer service and told them I wanted to start the cancellation procedure. Iryna explained how it would take and tried to help me. Now I have no product and no refund. I have to wait for the product to be returned. It's too late to place a new order. It's a disappointment.
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Dec 5, 2023
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Jul 12, 2023
 Verified review

Credit card compromised on the website

The shopping experience and support was excellent. Two days after the online purchase, a fraudulent transaction was charged yo my account from what appeared to be from the USA for medical services. I had not used my credit card for more than a month before this. My credit card was hacked on your website. Luckily it was caught quickly snd my credit card was cancelled. I am now waiting for my new card to arrive.
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