The folks at WB were on top of my order from start to finish. When I ordered the incorrect size they were very gracious about the returns and sent my new straps out even faster. Being that I am located in the USA and the products were being shipped from Berlin their customer service allowed me to feel confident in the process.
The bands I ordered are terrific and in the few weeks that I've been wearing them I've been extremely satisfied. Nice colors, nice quality (strap & buckle) and comfortable!
Thank you WB! I'll be ordering again.
Kindest regards,
Simon
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the most relevant critical review
3 months ago
Product looks good but quality can be better. Strap is very thin and the hook to keep the strap in place when wearing the watch slides down often and it’s annoying to be putting back in place constantly.
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Reviews for WatchBandit.com
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Verified review
7 months ago
Their 2-piece Nato strap is high quality and very well made - I've purchased 2 of them. Shipped to Canada without any issues. Very satisfied customer. Cheers.
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Verified review
5 months ago
Despite delays, experienced great customer service who were understanding of the situation with international deliveries. Appreciate the level of service.
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Answer by WatchBandit.com
5 months ago
Hello,
Your order has been shipped on the 20th of January and given by Post to the international logistics centre on 24nd of January.
To Australia it usually takes between 10 and 20 business days to arrive, depending on how fast the post works. It can take a bit longer die to the shipping not only via air but also ocean freight... right now it's 25th business day and your order is delayed, we are very sorry about that.
We have sent you an email and please contact us, we will find a solution for you!
Best regards
Team WATCHBANDIT
Verified review
8 months ago
Love the straps. Delivery took slightly more than anticipated and the tip of the spring bar tool broke immediately (see attached pic) - Thanks
Lorenzo
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Verified review
1 year ago
Great quality and great service. First shipment get lost on the way and they sent new one as soon as I contacted them. Highly recomended!!!
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Verified review
8 months ago
Great customer service. Great watch for the price. A bit of a delay to get the watch but not due to them and compensated for nicely.
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Verified review
1 year ago
Fair pricing, good product, delivery times to Hong Kong were acceptable even with the back order requirement.
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Verified review
1 year ago
Great straps - seem really high quality. Fast shipping. Overall, really happy and will use again.
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Verified review
8 months ago
Its thickness feels very secured but hope the second holder moves freely for various wrist sizes.
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