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Reviews for WatchBandit.com
Top positive review
WatchBandit.com customer
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Jan 9, 2023
Verified review
Ordered Formex Essence 39. It wasn't mentioned it was out of stock so I was waiting for it a week, but Watchbandit offered me a gift because of this misunderstanding, which was very nice of them. Then it appeared the watch has QC issues but I have no problems returning it. Watchbandit's CS was perfect.
Would recomend them anytime. They are 4 stars only because I've returned the watch at the end.
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Top negative review
WatchBandit.com customer
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Feb 23, 2023
Verified review
Prices on the website include 19% VAT, which should not be charged to buyers outside the EU. When ordering from another region (Canada in my case), VAT should be removed from the price at checkout but this doesn’t happen. I contacted customer service and they told me they would have their IT team look into correcting this. They also gave me a discount coupon so I could complete my order in the meantime. That was all great, but I got prompted to complete this review a month later and see they are still collecting VAT from non-EU buyers (which means you’re being overcharged by 19%)
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Reviews for WatchBandit.com
WatchBandit.com customer
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Sep 5, 2023
Verified review
Orders normally work but when asking about return there is a radio silence.
Answer by WatchBandit.com
8 days ago
Dear customer,
Thanks for your message
Please try again our email address is support@watchbandit.com
Cheers
Paul
WatchBandit.com customer
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Aug 9, 2023
Verified review
Perfect
WatchBandit.com customer
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Aug 6, 2023
Verified review
WatchBandit.com customer
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Aug 2, 2023
Verified review
Bad leather, cheap, easily gets damaged
Answer by WatchBandit.com
8 days ago
Dear customer,
Sorry to hear that you where not satisfied with your order, you are always welcome to reach out to us directly if you have any issues. Our email address is support@watchbandit.com
Cheers
Paul
WatchBandit.com customer
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Jul 28, 2023
Verified review
WatchBandit.com customer
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Jun 28, 2023
Verified review
Fast shipping and good quality but the strap a bit short
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Jun 28, 2023
Verified review
Answer by WatchBandit.com
8 days ago
Dear customer,
Sorry to hear that you where not satisfied with your order, you are always welcome to reach out to us directly if you have any issues. Our email address is support@watchbandit.com
Cheers
Paul
WatchBandit.com customer
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Jun 22, 2023
Verified review
Overpriced, poor quality
Overpriced, slow, really poor quality, i can't use the bracelet as the stiching scratches the skin.
Answer by WatchBandit.com
8 days ago
Dear customer,
Sorry to hear that you where not satisfied with your order, you are always welcome to reach out to us directly if you have any issues. Our email address is support@watchbandit.com
Cheers
Paul
WatchBandit.com customer
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Jun 21, 2023
Verified review
WatchBandit.com customer
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Jun 17, 2023
Verified review
Fun to browse and shop
The price was quite reasonable. Navigating the web site was easy enough and the selection of products was broad and eclectic.
WatchBandit.com customer
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May 31, 2023
Verified review
WatchBandit.com customer
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Mar 14, 2023
Verified review
the watchband is of poor quality but cost 30,-
10,- would be more appropriate.
Answer by WatchBandit.com
8 days ago
Dear customer,
Sorry to hear that you where not satisfied with your order, you are always welcome to reach out to us directly if you have any issues. Our email address is support@watchbandit.com
Cheers
Paul
WatchBandit.com customer
Report review
Mar 10, 2023
Verified review
Answer by WatchBandit.com
8 days ago
Dear customer,
Sorry to hear that you where not satisfied with your order, you are always welcome to reach out to us directly if you have any issues. Our email address is support@watchbandit.com
Cheers
Paul
WatchBandit.com customer
Report review
Mar 9, 2023
Verified review
I ordered and recipe no goods from you
Answer by WatchBandit.com
8 days ago
Dear customer,
Sorry to hear that your order did not arrive, please reach out to us directly and we figure it out. Our email address is support@watchbandit.com
Cheers
Paul
WatchBandit.com customer
Report review
Mar 8, 2023
Verified review
Answer by WatchBandit.com
8 days ago
Dear customer,
Sorry to hear that you where not satisfied with your order, you are always welcome to reach out to us directly if you have any issues. Our email address is support@watchbandit.com
Cheers
Paul
WatchBandit.com customer
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Feb 19, 2023
Verified review
WatchBandit.com customer
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Feb 13, 2023
Verified review
WatchBandit.com customer
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Jan 28, 2023
Verified review
Very disappointed about the Quality of the strap and the customer service is even worse I emailed about a month ago to return the strap not even get reply yet.
Answer by WatchBandit.com
Feb 7, 2023
Hello,
We have not received any email from you, we will send you a screenshot attached where we have searched in our CS for emails from your provided email address.
If you are unhappy with the quality, you can always contact us, send pictures etc. and we can offer you vouchers for other straps or a direct exchange. You can also always return the product and ask for a refund.
We have sent you an email and please contact us, we will find a solution for you!
Best regards
Team WATCHBANDIT
WatchBandit.com customer
Report review
Jan 26, 2023
Verified review
Answer by WatchBandit.com
Feb 7, 2023
Hi Peter,
We just saw your 1-star rating at TrustedShops, without any given comment, also you haven't contacted us via email. We would like to clarify, what's wrong with your order. Before you leave a review, please contact us by email at support@watchbandit.com - we will always find an accommodating solution. If you don't like the ordered watch, please just return it so us for a full refund.
Kind regards
Team WATCHBANDIT
WatchBandit.com customer
Report review
Jan 23, 2023
Verified review
Answer by WatchBandit.com
Feb 7, 2023
Hi Lee,
We just saw your 1-star rating at TrustedShops, without any given comment, also you haven't contacted us via email. We would like to clarify, what's wrong with your order. Before you leave a review, please contact us by email at support@watchbandit.com - we will always find an accommodating solution. If you don't like the ordered strap, please just return it so us for a full refund.
Kind regards
Team WATCHBANDIT