Ordered Formex Essence 39. It wasn't mentioned it was out of stock so I was waiting for it a week, but Watchbandit offered me a gift because of this misunderstanding, which was very nice of them. Then it appeared the watch has QC issues but I have no problems returning it. Watchbandit's CS was perfect.
Would recomend them anytime. They are 4 stars only because I've returned the watch at the end.
Prices on the website include 19% VAT, which should not be charged to buyers outside the EU. When ordering from another region (Canada in my case), VAT should be removed from the price at checkout but this doesn’t happen. I contacted customer service and they told me they would have their IT team look into correcting this. They also gave me a discount coupon so I could complete my order in the meantime. That was all great, but I got prompted to complete this review a month later and see they are still collecting VAT from non-EU buyers (which means you’re being overcharged by 19%)
Item as described. Shipping took awhile but that's ok. Thanks!
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Dec 4, 2022
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Dec 2, 2022
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Nov 28, 2022
I've got some of their Nato straps and I have no complaints, quality of goods is outstanding, prices are fair and shipments are fast and well priced
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Nov 25, 2022
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Nov 22, 2022
Great customer service
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Nov 14, 2022
Most robust and high quality nato straps I’ve ever purchased. I tried a few from others such as Crown & Buckle but these just felt more superior in ever way from fit and finish to feel on the wrist and ease of use mounting and swapping.
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Nov 14, 2022
Easy to place orders, the products arrived on time, looking exactly as portrayed
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Nov 14, 2022
Good communication, quick shipment
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Nov 10, 2022
The product is of excellent quality and was delivered in a timely matter.
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