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Top positive review
WatchBandit.com customer
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Jan 9, 2023
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Ordered Formex Essence 39. It wasn't mentioned it was out of stock so I was waiting for it a week, but Watchbandit offered me a gift because of this misunderstanding, which was very nice of them. Then it appeared the watch has QC issues but I have no problems returning it. Watchbandit's CS was perfect.
Would recomend them anytime. They are 4 stars only because I've returned the watch at the end.
Prices on the website include 19% VAT, which should not be charged to buyers outside the EU. When ordering from another region (Canada in my case), VAT should be removed from the price at checkout but this doesn’t happen. I contacted customer service and they told me they would have their IT team look into correcting this. They also gave me a discount coupon so I could complete my order in the meantime. That was all great, but I got prompted to complete this review a month later and see they are still collecting VAT from non-EU buyers (which means you’re being overcharged by 19%)
Ne vous privez pas, livraison rapide, bracelet de qualité. Pour preuve j’ai commandé un deuxième bracelet. Je ne peux que conseiller le site.
WatchBandit.com customer
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Feb 17, 2023
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WatchBandit.com customer
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Feb 14, 2023
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WatchBandit.com customer
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Feb 13, 2023
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WatchBandit.com customer
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Feb 12, 2023
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WatchBandit.com customer
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Feb 10, 2023
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WatchBandit.com customer
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Feb 7, 2023
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WatchBandit.com customer
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Feb 4, 2023
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WatchBandit.com customer
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Feb 3, 2023
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WatchBandit.com customer
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Jan 31, 2023
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WatchBandit.com customer
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Jan 31, 2023
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WatchBandit.com customer
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Jan 30, 2023
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The website is very easy to navigate, the ordering process seamless and the product was delivered on time and was as advertised
WatchBandit.com customer
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Jan 29, 2023
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Great quality, fast shipping and great customer service
WatchBandit.com customer
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Jan 28, 2023
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Very disappointed about the Quality of the strap and the customer service is even worse I emailed about a month ago to return the strap not even get reply yet.
Answer by WatchBandit.com
Feb 7, 2023
Hello,
We have not received any email from you, we will send you a screenshot attached where we have searched in our CS for emails from your provided email address.
If you are unhappy with the quality, you can always contact us, send pictures etc. and we can offer you vouchers for other straps or a direct exchange. You can also always return the product and ask for a refund.
We have sent you an email and please contact us, we will find a solution for you!
Best regards
Team WATCHBANDIT
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