WatchBandit.comReviews:
229 reviews in the last 12 months1,918 total reviews
Excellent
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Top positive review
Jan 9, 2023
Verified review
Ordered Formex Essence 39. It wasn't mentioned it was out of stock so I was waiting for it a week, but Watchbandit offered me a gift because of this misunderstanding, which was very nice of them. Then it appeared the watch has QC issues but I have no problems returning it. Watchbandit's CS was perfect.
Would recomend them anytime. They are 4 stars only because I've returned the watch at the end.
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Top negative review
Feb 23, 2023
Verified review
Prices on the website include 19% VAT, which should not be charged to buyers outside the EU. When ordering from another region (Canada in my case), VAT should be removed from the price at checkout but this doesn’t happen. I contacted customer service and they told me they would have their IT team look into correcting this. They also gave me a discount coupon so I could complete my order in the meantime. That was all great, but I got prompted to complete this review a month later and see they are still collecting VAT from non-EU buyers (which means you’re being overcharged by 19%)
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Reviews for WatchBandit.com
Nov 19, 2023
Verified review
Quality of the product could be improved and the advertised colour of the product did not quite match reality.
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Sep 11, 2023
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Jun 9, 2023
Verified review
lower shipping cost
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Feb 23, 2023
Verified review
Non-EU buyers beware
Prices on the website include 19% VAT, which should not be charged to buyers outside the EU. When ordering from another region (Canada in my case), VAT should be removed from the price at checkout but this doesn’t happen. I contacted customer service and they told me they would have their IT team look into correcting this. They also gave me a discount coupon so I could complete my order in the meantime. That was all great, but I got prompted to complete this review a month later and see they are still collecting VAT from non-EU buyers (which means you’re being overcharged by 19%)
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Answer by WatchBandit.com
Sep 27, 2023
Dear customer,
This was a technical issue that has been fixed now, so if you are located outside of the EU, then the Germany VAT of 19% is automatically removed when you fill out your shipping address.
Sorry for the hassle.
Cheers
Paul