Received a faulty item that customer care initially said they would help me return, but after that I've had no reply from them for several weeks despite many tries from my side.
GOOD:Various choice of horsy goods with much reasonable price compare to in Japan!!
NOT GOOD: your site often downed...hope this won't happen..
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Dec 10, 2023
Verified review
The quality
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May 31, 2023
Verified review
Won't help me return faulty item
Received a faulty item that customer care initially said they would help me return, but after that I've had no reply from them for several weeks despite many tries from my side.
Report review
Jul 2, 2023
Verified review
I received wrong package and waited another week to receive mine. I had to prepare the wrong package to be collected by the courier with new ticket.
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