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Allergy Test
Reviews:

165 reviews in the last 12 months980 total reviews  

3.86
Good
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Top positive review

Nov 26, 2023
 Verified review
I WAS WAITING FOR MY RESULTS, THEY WERE LATE. I CALLED CUSTOMER SERVICE AND THEY WERE EXCELLENT. TRACED MY PACKAGE AND RESULTS. THEY ALSO HELPED ME FIND WERE MY NOTIFICATION ON MY COMPUTER WENT ( IN MY SPAM ) EMAIL CUSTOMER WAS FAST. SAME DAY. 100% SATISFIED. RESULTS ARE SPOT ON. I DIDN'T GIVE THEM ANY INFO ON MY DOG, AND THE RESULTS WERE WHAT HE ALSO HAD AN AVERSION TO. FISH, DAIRY, EGG WHITES AND A LOT OF TROPICAL FRUITS. ALSO PUMPKIN THAT THE VET RECOMMENDED. I WAS FEEDING THAT DAILY. NOW I MAKE SURE HE DOESN'T GET ANY OF THESE FOODS AND HIS STOMACH IS ALREADY BETTER . ALSO HIS ITCHING , RED SKIN. I PLAN TO FOLLOW HIS DIET WITHOUT THE FOOD SENSITIVITIES FOR 3 MONTHS AND RETEST. I WILL LET YOU KNOW HOW IT GOES. HOORAY FOR ME AND MY DOG.

Top negative review

Feb 29, 2024
 Verified review
I ordered 3 blood allergy tests, 4 inflammation tests, and 2 hair sensitivities test. The 3 blood allergy tests were missing the blood sample card. The inflammation tests were missing the instructions, and the 2 hair tests weren't sent to me at all. I had to chat with customer service to get the link for the hair tests, I had to contact them again for the instructions in the inflammation tests, and I've reached out to customer service 3 times about the missing blood sample cards but no one has been able to help me. They tell me someone will be in touch via email, but they never contact me. I tried to reach customer service by phone by after holding for a few minutes, I get a message saying your phones are closed (even though I'm calling during business hours in the week). Your customer service is junk, your products are junk, I will never order form you again. Still trying to get a refund for the blood tests but no one seems to work at your company!!!
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Reviews for Allergy Test

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7 days ago
 Verified review

Sensitivities Test was so helpful

I ordered the sensitivities tests for myself, my daughter, my husband, and my cats. It provided so much helpful information on not just sensitivities but nutrient deficiencies, gut health, and hormonal deficiencies. I was able to use the information to buy the exact probiotic and digestive enzymes I needed to support my digestion. I was also able to get supplements for my cats that have improved their health too! I have found this information invaluable and would not have gotten this from my doctor. I’m grateful for this service!
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Feb 20, 2024
 Verified review
the rest result is good, except that I find it incomplete. This is the second time I've done it, but certain foods are not mentioned here even though I have an intolerance, e.g olive oil … And in the first test, you didn’t mention that I have « wheat » intolerance
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Feb 19, 2024
 Verified review
The differentiation of food sensitivities.
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13 days ago
 Verified review
The details
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Feb 28, 2024
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Feb 22, 2024
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Feb 20, 2024
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Feb 29, 2024
 Verified review
I ordered 3 blood allergy tests, 4 inflammation tests, and 2 hair sensitivities test. The 3 blood allergy tests were missing the blood sample card. The inflammation tests were missing the instructions, and the 2 hair tests weren't sent to me at all. I had to chat with customer service to get the link for the hair tests, I had to contact them again for the instructions in the inflammation tests, and I've reached out to customer service 3 times about the missing blood sample cards but no one has been able to help me. They tell me someone will be in touch via email, but they never contact me. I tried to reach customer service by phone by after holding for a few minutes, I get a message saying your phones are closed (even though I'm calling during business hours in the week). Your customer service is junk, your products are junk, I will never order form you again. Still trying to get a refund for the blood tests but no one seems to work at your company!!!
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Feb 26, 2024
 Verified review
Well, I tried to register on line, but I can’t find an eight digit authorization number anywhere (there’s a six digit number on a sticker on the box but it doesn’t work). I’ve tried emailing, phoning and, “chatting” with you online, but NOTHING!:(
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Mar 1, 2024
 Verified review
I never received my results. No one has followed up with me when I asked where my results are. It is absolutely ridiculous that I had to pay over $100 for this test and still provide my own stamp. Awful user experience.
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Mar 2, 2024
 Verified review

No results

I contacted the live agent via chat and they told me to wait until the end of week because they have a lot of packages. I haven’t heard anything back. I mailed the envelope on Feb 6 and still no results.
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Mar 4, 2024
 Verified review
my friend ordered one the same time I did, and it was somehow lost in the mail and she’s had a terrible time trying to get someone to either replace it or acknowledge that she’s even bought it.
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11 days ago
 Verified review
instructions poor and kit is cheap and doesn't work pathetic never use your company ever again
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7 days ago
 Verified review
It was never even shipped to me and I still haven’t received my test after over a month
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Feb 28, 2024
 Verified review
Awful customer service chat. They refuse to send me my results. This is a fraud
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Feb 29, 2024
 Verified review
No response to emails.
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Feb 28, 2024
 Verified review
Never received it
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Feb 8, 2024
 Verified review

Please be more specific about meats.

Great information, but there’s only one category of “meat”, while there’s 4 categories of “fish”. I’d love if you would specify between beef and chicken.
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Feb 4, 2024
 Verified review
I can't think of anything that would make it better except to be able to get the test back sooner.
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Feb 7, 2024
 Verified review
Great customer service!
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