Reviews for Allergy Test
Top positive review
Allergy Test customer
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Nov 24, 2022
Verified review
If you are still thinking this over, do not! I had issues loosing weight as I am quite obese, plus I have other health problems (not going into too much details). I have purchased combo test - hair and blood. The process was quick and smooth. I found out that I suffer from some allergies and have fair few sensitivities. I contacted their customer service, which was really helpful and explained me a bit more about my results. With help of my personal dietician I am on diet according these tests. And thank god my issues are on ease and weight is finally going down.
Once again thank you Allergy Test and bless your wonderful team. Yours Rebecca xx
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Top negative review
Allergy Test customer
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Oct 4, 2022
Verified review
I really needed this for my dog I was recommended by a lady that sells on ESTY it came back pretty quick quicker than I thought about a week after I mailed them and talk to them on chat came back the very same day. I don’t think it helped unfortunately because I have suffered to keep him off some of the dog food made him food for humans. Some of his favorite snacks which Was a little expensive had cranberries in it so I couldn’t even give them those but he still is itching. And it is going on five weeks. Being a senior citizen it was even difficult to spend the $38 especially it’s not working. If it worked I’d be happy as a camper I don’t have to watch my poor little 8 pound rescue scratch and itch constantly. I know this works for a lot of people but unfortunately it didn’t work for me. If you could refund my money that would be great thank you so much Lillian Starks
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Reviews for Allergy Test
Allergy Test customer
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Mar 6, 2023
Verified review
Answer by Allergy Test
Mar 8, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐
We’re so proud of our service and we’re so happy you had a positive experience!
Our 24/7 website LiveChat team are also always on hand to help you with any questions or queries you may have.
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to info@allergytest.co
Thanks again for the great review!
Donna,
Customer Service Manager
Allergy Test customer
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Mar 5, 2023
Verified review
Answer by Allergy Test
Mar 8, 2023
Thank you so much for reaching out and reviewing your experience!
We’re so proud of our service and we’re so happy you had a positive experience!
Our 24/7 website LiveChat team are also always on hand to help you with any questions or queries you may have.
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to info@allergytest.co
Thanks again for the great review!
Donna,
Customer Service Manager
Allergy Test customer
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Feb 26, 2023
Verified review
Answer by Allergy Test
Feb 28, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐
We’re so proud of our service and we’re so happy you had a positive experience!
Our 24/7 website LiveChat team are also always on hand to help you with any questions or queries you may have.
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to info@allergytest.co
Thanks again for the great review!
Donna,
Customer Service Manager
Allergy Test customer
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Feb 14, 2023
Verified review
Answer by Allergy Test
Feb 19, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐
We’re so proud of our service, so thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to info@sensitivitycheck.com
Thanks again for the great review!
Donna,
Customer Service Manager
Allergy Test customer
Report review
Feb 1, 2023
Verified review
Answer by Allergy Test
Feb 7, 2023
Thank you for the review, Stuart!
We're so pleased to hear you're happy with how comprehensive your test report is, and with our customer service!
We are very proud of our LiveChat team, so we will pass this on to the team straight away. When your results are so important in improving your lifestyle, we understand how important it is to have someone readily available to chat to!
If you have any further questions, please don't hesitate to reach out to info@sensitivitycheck.com
Thanks again for the great review!
Donna,
Customer Service Manager
Allergy Test customer
Report review
Jan 29, 2023
Verified review
Answer by Allergy Test
Jan 30, 2023
Thank you for your review! We are glad your experience has been positive.
Thank you again for the review! If you have any questions please reach out to our team.
Kensi
Customer Service Team
Allergy Test customer
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Jan 28, 2023
Verified review
Answer by Allergy Test
Jan 30, 2023
Thank you for your review! We are glad your experience has been positive.
Thank you again for the review! If you have any questions please email our team at info@allergytest.com
Kensi
Customer Service Team
Allergy Test customer
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Jan 7, 2023
Verified review
Answer by Allergy Test
Jan 10, 2023
Thank you for your review! We are glad your experience has been positive.
Allergy Test customer
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Dec 21, 2022
Verified review
Answer by Allergy Test
Dec 29, 2022
Thank you for your review! We are glad your experience has been positive.
Allergy Test customer
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Dec 6, 2022
Verified review
Answer by Allergy Test
Dec 14, 2022
⭐️⭐️⭐️⭐️⭐️ Thank you for the 5-star rating, Mark!
We are very happy to hear you are pleased with your experience!
Allergy Test customer
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Dec 6, 2022
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Answer by Allergy Test
Dec 14, 2022
⭐️⭐️⭐️⭐️⭐️ Thank you for the 5-star rating, Yvonne!
We are very happy to hear you are pleased with your experience!
Allergy Test customer
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Nov 12, 2022
Verified review
Answer by Allergy Test
Nov 24, 2022
Thank you for your review! We are glad your experience has been positive.
Allergy Test customer
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Oct 24, 2022
Verified review
Answer by Allergy Test
Nov 24, 2022
Thank you for your review! We are glad your experience has been positive.
Allergy Test customer
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Mar 3, 2023
Verified review
I ordered 2 tests. One a hair sample to be sent in. Which was fine. The other a menopause test which they state was sent out and delivered. But I never received the product. It may have been an mis delivery by the postal, but that is unknown. Either way I did not get my test. And they refuse to help in any way but we will look into it. All I asked for was either a replacement or refund. I hit neither. They didn’t even put in claim for the post office for loss of product. It was only 19.99 my cost. If this was a good company they would have helped me. I know most of my neighbors pretty well, so if someone did get my package I would have gotten it back.
Answer by Allergy Test
Sep 17, 2023
Thank you for your review.
We are very sorry to see you are not satisfied with the service.
We cannot locate any email correspondence from the email address used to leave this review. However, if you have any queries or concerns about your order, please contact our customer service team at info@allergytest.co who will be more than happy to assist.
We are always trying to improve our service, and your feedback helps!
Donna,
Customer Service Manager
Allergy Test customer
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Mar 21, 2023
Verified review
Accuracy of the sensitivity tests are questionable!
#1. Results are sent via email, so there's no wasting paper to display all the items the tests check for...List from most to least reactive. But it's kind of stupid that a reactor that's 85% is worth noting/listing but if it's 84% there's no concern. List it all!
#2. Items that have been listed and consistent on previous sensitivity tests did not show up on my most recent purchase but are definitely still reactors. Does not reassure me in the accuracy of these tests.
Answer by Allergy Test
Mar 28, 2023
Thank you for your review.
I am very sorry to hear you are not satisfied with your test results.
Our test reports report back all items over 85% - however, most people would not expect to see symptoms from an item reacting under 90%. However, we include results from 85% to allow the customer to view food and environmental items that may become reactive if consumption continues.
We do recommend re-testing after 6-12 months as these sensitivities can change significantly in this time.
I can see your last test was completed in 2020 and therefore the sensitivities will have changed significantly in this time.
If you have any further questions, please don't hesitate to reach out to info@allergytest.co
Donna,
Customer Service Manager
Allergy Test customer
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Oct 29, 2022
Verified review
Not Happy
Very unsatisfied with the process. I mailed my test in, I have been reaching out, chatting live with agents to check on my results. One agent said 7-10 business days and another said 21 business days for results. I don’t even know if the lab has received my sample yet. No one has reached out to me about nothing and these test aren’t cheap and I need to know if I’m eating the wrong foods STAT. Never again.
Answer by Allergy Test
Nov 11, 2022
Hi Natalia, thank you for your review. We are very sorry to hear you are not pleased with the service.
Testing takes no longer than 7 business days from the date we receive the sample at our UK lab. However, samples can take up to 21 days to arrive with us during times of extreme delays.
You will receive an email when the sample arrives with our lab and testing has begun.
Please do reach our to our team at info@allergytest.co if you sent your sample more than 21 days ago and they will be more than happy to assist.
Allergy Test customer
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May 13, 2023
Verified review
Item posted recorded delivery. Shows received. Still not had any contact. Spoke to live chat who advised that despite having signature it does not mean they have received?? Spoke to Royal Mail who said they have! I felt the live chat agent could not be bothered to
Chat to me and was very negative. They have said to wait longer. Very disappointed with the service so far and would not recommend sadly.
Answer by Allergy Test
May 15, 2023
Thank you for your review.
We are very sorry to see you are not satisfied with the service.
I can see from our lab database the sample arrived Tuesday 9th May and is currently being tested.
Testing takes up to 5 business days.
Today is the 4th business day and your test results were sent at 12.33pm today.
If you have any queries or concerns related to your order or test results, please reach out to our customer service team at info@testmypets.com who will be more than happy to assist.
We are always trying to improve our service, and your feedback helps!
Donna,
Customer Service Manager
Allergy Test customer
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Nov 29, 2022
Verified review
Did not receive enough lancets to draw blood out of my hands despite having followed all their instructions. I had to contact their support line where the agent Alex kindly assisted with arranging a whole new kit. Thanks Alex for your help. In the future, it would be greatly appreciated if they provide more lancets… especially seeing that I paid $230 for the test!
Answer by Allergy Test
Dec 2, 2022
Thank you for your review.
We are very sorry to hear you are not satisfied with the standard number of lancets received and had difficulty taking enough blood for your 6-spot blood card.
The number of lancets received in the test kit as standard is two and is enough for over 98% of our customers, with most customers taking their sample with just one lancet.
However, we understand a small number of customers may struggle to get enough blood, so our team are always happy to provide additional lancets where required.
We are very happy to hear Alex could arrange this for you.
Allergy Test customer
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Apr 27, 2023
Verified review
The entire process has been very unhelpful and unfriendly. I have never been able to download the form to complete or understand how the process works. The live chat is not helpful and there is no one with whom to communicate. You have my money and I have nothing.
Answer by Allergy Test
Sep 17, 2023
Thank you for your review.
We are very sorry to see you are not satisfied with the service.
We cannot locate any email correspondence from the email address used to leave this review. However, if you have any queries or concerns about your order, please contact our customer service team at info@allergytest.co who will be more than happy to assist.
We are always trying to improve our service, and your feedback helps!
Donna,
Customer Service Manager
Allergy Test customer
Report review
May 7, 2023
Verified review
Allergy test results inconsistent
Allergy test results seemed very inconsistent and did not confirm prior knowledge on my own allergies. Instead it stated I had high reactions to food I have actually no problems with. Would not recommend this test, waste of money.
Answer by Allergy Test
May 11, 2023
Thank you for your review.
We are very sorry to see you are not satisfied with your test results.
There are a number of reasons known allergies may not show on the testing, including the tests being completed at different times, labs, and also different methodologies.
We are unable to locate any email correspondence from the email used to leave this review. However, if you have any queries or concerns related to your test results, please reach out to our customer service team at info@allergytest.co who will be more than happy to assist.
We are always trying to improve our service, and your feedback helps!
Donna,
Customer Service Manager