Reviews for Allergy Test
Top positive review
Allergy Test customer
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Nov 24, 2022
Verified review
If you are still thinking this over, do not! I had issues loosing weight as I am quite obese, plus I have other health problems (not going into too much details). I have purchased combo test - hair and blood. The process was quick and smooth. I found out that I suffer from some allergies and have fair few sensitivities. I contacted their customer service, which was really helpful and explained me a bit more about my results. With help of my personal dietician I am on diet according these tests. And thank god my issues are on ease and weight is finally going down.
Once again thank you Allergy Test and bless your wonderful team. Yours Rebecca xx
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Top negative review
Allergy Test customer
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Oct 4, 2022
Verified review
I really needed this for my dog I was recommended by a lady that sells on ESTY it came back pretty quick quicker than I thought about a week after I mailed them and talk to them on chat came back the very same day. I don’t think it helped unfortunately because I have suffered to keep him off some of the dog food made him food for humans. Some of his favorite snacks which Was a little expensive had cranberries in it so I couldn’t even give them those but he still is itching. And it is going on five weeks. Being a senior citizen it was even difficult to spend the $38 especially it’s not working. If it worked I’d be happy as a camper I don’t have to watch my poor little 8 pound rescue scratch and itch constantly. I know this works for a lot of people but unfortunately it didn’t work for me. If you could refund my money that would be great thank you so much Lillian Starks
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Reviews for Allergy Test
Allergy Test customer
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Sep 14, 2023
Verified review
I would have liked to see an update on my account when the test kit was received. I reached back out to talk to an employee and was not given a straight answer I was asked to be patient and not worry. I didn't have the best experience with the finger pricking kit. I had to send for a new sampling kit as the finger pricks were not as effective as the ones used to draw blood for blood sugar. I had to poke 4 different fingers for one test. I ensured that I was hydrated.
The food allergy test was not specific and had some errors. The test suggests that I have an allergy to milk but does not show in relation to any of the animal products it also suggests meat allergies but is not defined on what animal. Contradictory and confusing.
Answer by Allergy Test
Sep 17, 2023
Thank you for your review.
We are very sorry to see you are not satisfied with the service.
We cannot locate any email correspondence from the email address used to leave this review. However, if you have any queries or concerns about your order, please contact our customer service team at info@allergytest.co who will be more than happy to assist.
We are always trying to improve our service, and your feedback helps!
Donna,
Customer Service Manager
Allergy Test customer
Report review
Sep 6, 2023
Verified review
Waste of money
What a total waste of money. One day at work, I broke out in hives all over my face. My doctor said they probably couldn't pinpoint what cause the reaction. But I needed to know so I bought the Allergy & Intolerance Test Plus kit. The food allergies came back with 13 (low) reactions and the food intolerance came back with 1. The one was green beans. That is laughable. I have no issues whatsoever with green beans. I eat them frequently enough that I would know of any issues. But I guess since the company guarantees they will find "something" or your money back, they found a food item they thought I didn't like/tolerate.
Answer by Allergy Test
Sep 17, 2023
Thank you for your review.
We are very sorry to see you are not satisfied with the service.
We cannot locate any email correspondence from the email address used to leave this review. However, if you have any queries or concerns about your order, please contact our customer service team at info@allergytest.co who will be more than happy to assist.
We are always trying to improve our service, and your feedback helps!
Donna,
Customer Service Manager
Allergy Test customer
Report review
Sep 8, 2023
Verified review
I had a horrible experience with this item. It did not have all of the necessary items and came without a return label. When I reached out for help I will told that in order to get a refund I would have to return it and pay for international shipping. I am currently working with my credit card company for help. You should be honest and advertise that you’re in a different country and not in the United States.
Answer by Allergy Test
Sep 17, 2023
Thank you for your review.
We are very sorry to see you are not satisfied with the service.
We cannot locate any email correspondence from the email address used to leave this review. However, if you have any queries or concerns about your order, please contact our customer service team at info@allergytest.co who will be more than happy to assist.
We are always trying to improve our service, and your feedback helps!
Donna,
Customer Service Manager
Allergy Test customer
Report review
Sep 18, 2023
Verified review
Easy to use, but missed a known allergy.
Easy to use and well formatted results, however, it missed my existing dairy allergy. I was hoping for something more conclusive.
Answer by Allergy Test
Sep 18, 2023
Thank you for your review.
I am sorry to hear you are not satisfied with your test results.
I can see you have not yet contacted our team regarding your query.
Please do reach out to us at info@allergytest.co who will be more than happy to assist and advise.
Donna
Customer Service Manager
Allergy Test customer
Report review
Sep 10, 2023
Verified review
Both lancets were broken. Will have to use something else.
Answer by Allergy Test
Sep 11, 2023
Hi Tara, thank you for your review.
I am very sorry to hear your lancets were broken. Our team would be more than happy to assist with this and can send out replacement lancets right away.
Please don't hesitate to contact info@allergytest.co and the team will be happy to arrange free replacement lancets to be sent to you.
As we have resolved your issue, and offered to resend your lancets, helping you on your testing journey, would you please consider amending or removing the review as it contains incorrect information.
Donna,
Customer Service Manager
Allergy Test customer
Report review
Aug 17, 2023
Verified review
horrible product; criminal company
horrible customer service. they told me that my blood test simply didn't work, and won't send me a replacement or issue a refund. they have stopped responding to my emails. i have been very polite and respectful. i will be sharing with my close friend who is a stanford doctor to never recommend this product again to his patients, and i will be sharing on reddit and other forums that this is a criminal company.
Answer by Allergy Test
Sep 17, 2023
Thank you for your review.
We are very sorry to see you are not satisfied with the service.
We cannot locate any email correspondence from the email address used to leave this review. However, if you have any queries or concerns about your order, please contact our customer service team at info@allergytest.co who will be more than happy to assist.
We are always trying to improve our service, and your feedback helps!
Donna,
Customer Service Manager
Allergy Test customer
Report review
Aug 4, 2023
Verified review
Reply to my email requests
You can reply to my questions regarding my report. It is ambiguous and confusing. I have sent numerous emails requesting an explanation. At this point it is a complete waste of time and my money.
Answer by Allergy Test
Aug 9, 2023
Thank you for your review.
I am very sorry to hear you did not receive a response to your email. This was escalated to our nutrition team for advice.
I have ensured you received a response this morning to your query.
The test report includes lots of information on understanding your test report, but if you have any further questions, please contact the team at info@allergytest.co
Donna
Customer Service Manager
Allergy Test customer
Report review
Jul 26, 2023
Verified review
I sent my test back over 8 weeks ago and have heard nothing at all from them. At this point I think it's a scam and paid money for nothing in return.
Answer by Allergy Test
Aug 9, 2023
Thank you for your review.
I am very sorry to hear you have not yet received your test results.
I can see our systems show we received your sample 12th June and your test results sent 14th June.
I have arranged for these to be re-exported and resent. You should receive an email by the end of today with a copy of your test results.
I am so sorry you did not receive the original email.
If you have any questions, please don't hesitate to reach out to info@allergytest.co
Donna,
Customer Service Manager
Allergy Test customer
Report review
Jul 17, 2023
Verified review
Not worth the money
Bought the pet hair test and it was not worth the money at all.
Answer by Allergy Test
Jul 20, 2023
Thank you for your review.
I am very sorry to hear you did not find our pet testing package for 300 items value for money at just $39.00 USD, minus your discount code used.
I can see you have not yet reached out to our team, but if you do have any questions or queries, our expert and friendly team would be more than happy to assist you at info@allergytest.co
Donna
Customer Service Manager
Allergy Test customer
Report review
Jul 21, 2023
Verified review
Never received test results
Answer by Allergy Test
Aug 14, 2023
Thank you for your review.
I am very sorry to hear you're not completely satisfied with the service.
I can see your sample was received at our lab 5th June and your test results were emailed 6th June and resent 21st July.
Please do contact our team at info@allergytest.co if you have any further questions or queries, and our team will be more than happy to assist.
Donna
Customer Service Manager
Allergy Test customer
Report review
Oct 4, 2022
Verified review
I really needed this for my dog I was…
I really needed this for my dog I was recommended by a lady that sells on ESTY it came back pretty quick quicker than I thought about a week after I mailed them and talk to them on chat came back the very same day. I don’t think it helped unfortunately because I have suffered to keep him off some of the dog food made him food for humans. Some of his favorite snacks which Was a little expensive had cranberries in it so I couldn’t even give them those but he still is itching. And it is going on five weeks. Being a senior citizen it was even difficult to spend the $38 especially it’s not working. If it worked I’d be happy as a camper I don’t have to watch my poor little 8 pound rescue scratch and itch constantly. I know this works for a lot of people but unfortunately it didn’t work for me. If you could refund my money that would be great thank you so much Lillian Starks
Answer by Allergy Test
Oct 7, 2022
Thank you for your review. We are very sorry to hear your dog's symptoms have not improved. Our team has reached out via email for more information.
I hope this helps.
Allergy Test customer
Report review
May 22, 2023
Verified review
Timely but Questionable Results
My results were received in expected time frame. Results were easy to read. Unfortunately, follow up testing with my doctor did not match results with Allergy Test and my confidence in the Allergy Test results is pretty low now.
Answer by Allergy Test
May 24, 2023
Thank you for your review.
I am very sorry that you are not completely satisfied with your test results.
There are a number of reasons test results may differ from those from a different lab, including different methodologies, different testing parameters, and the testing being completed at a different time.
In addition to this, skin patch testing cannot be compared to blood IgE allergy testing as these are testing for different markers.
If you have any further questions, please don't hesitate to reach out to info@allergytest.co
Donna,
Customer Service Manager
Allergy Test customer
Report review
Nov 9, 2022
Verified review
Complete. But intolerance test. Not allergy test.
The results are very complete. But it is called allergy test and It Is about intolerance and Not allergies. There are Not the same. I was needing an allergy test.
Answer by Allergy Test
Nov 25, 2022
Thank you for your review! The test purchased is for sensitivities only, however, we do offer allergy blood testing on our website.
Allergy Test customer
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Jan 10, 2023
Verified review
Contacted as received sample for testing a week ago and just requested an update, very helpful. Will review higher when test results come back
Answer by Allergy Test
Jan 10, 2023
Thank you for your review! We are glad your experience has been positive.
Allergy Test customer
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Apr 14, 2023
Verified review
Good read/information. How ever Marketing advertises test as to an Allergy test. How ever; as read it is not an Allergy test!
Answer by Allergy Test
Apr 20, 2023
Thank you for your review.
We are very happy to hear you found the testing informative.
Please could you reach out to our team with more information on where the pet testing purchased is marketed as an allergy test?
Please email info@allergytest.co and the team will look into this.
We are always trying to improve our service, and your feedback helps!
Donna,
Customer Service Manager
Allergy Test customer
Report review
Jan 19, 2023
Verified review
Alex helped me find a report I was looking for. It was quick and easy. I received the report by email right away.
Answer by Allergy Test
Jan 19, 2023
Thank you for your review, Erica.
We are very happy to hear Alex was able to assist you!
We' are very proud of our LiveChat team, so we will pass this on to Alex and the team straight away. When your results are so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with!
If you have any further questions, please don't hesitate to reach out to info@sensitivitycheck.com
Thank you for taking the time to review us!
Donna
Customer Service Manager
Allergy Test customer
Report review
Nov 6, 2022
Verified review
Offer alternatives to help resolve my issue.
Answer by Allergy Test
Nov 24, 2022
Thank you for your review! We are glad your experience has been positive.
Allergy Test customer
Report review
Apr 15, 2023
Verified review
Answer by Allergy Test
Apr 24, 2023
Thank you for your review.
We are very sorry to see you are not completely satisfied with the service.
If you have any queries or concerns related to your order, please reach out to our customer service team at info@allergytest.co who will be more than happy to assist.
We are always trying to improve our service, and your feedback helps!
Donna,
Customer Service Manager
Allergy Test customer
Report review
Mar 3, 2023
Verified review
I ordered 2 tests. One a hair sample to be sent in. Which was fine. The other a menopause test which they state was sent out and delivered. But I never received the product. It may have been an mis delivery by the postal, but that is unknown. Either way I did not get my test. And they refuse to help in any way but we will look into it. All I asked for was either a replacement or refund. I hit neither. They didn’t even put in claim for the post office for loss of product. It was only 19.99 my cost. If this was a good company they would have helped me. I know most of my neighbors pretty well, so if someone did get my package I would have gotten it back.
Answer by Allergy Test
Sep 17, 2023
Thank you for your review.
We are very sorry to see you are not satisfied with the service.
We cannot locate any email correspondence from the email address used to leave this review. However, if you have any queries or concerns about your order, please contact our customer service team at info@allergytest.co who will be more than happy to assist.
We are always trying to improve our service, and your feedback helps!
Donna,
Customer Service Manager
Allergy Test customer
Report review
Mar 21, 2023
Verified review
Accuracy of the sensitivity tests are questionable!
#1. Results are sent via email, so there's no wasting paper to display all the items the tests check for...List from most to least reactive. But it's kind of stupid that a reactor that's 85% is worth noting/listing but if it's 84% there's no concern. List it all!
#2. Items that have been listed and consistent on previous sensitivity tests did not show up on my most recent purchase but are definitely still reactors. Does not reassure me in the accuracy of these tests.
Answer by Allergy Test
Mar 28, 2023
Thank you for your review.
I am very sorry to hear you are not satisfied with your test results.
Our test reports report back all items over 85% - however, most people would not expect to see symptoms from an item reacting under 90%. However, we include results from 85% to allow the customer to view food and environmental items that may become reactive if consumption continues.
We do recommend re-testing after 6-12 months as these sensitivities can change significantly in this time.
I can see your last test was completed in 2020 and therefore the sensitivities will have changed significantly in this time.
If you have any further questions, please don't hesitate to reach out to info@allergytest.co
Donna,
Customer Service Manager