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Allergy Test
Reviews:

171 reviews in the last 12 months971 total reviews  

4.02
Good
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Top positive review

Nov 26, 2023
 Verified review
I WAS WAITING FOR MY RESULTS, THEY WERE LATE. I CALLED CUSTOMER SERVICE AND THEY WERE EXCELLENT. TRACED MY PACKAGE AND RESULTS. THEY ALSO HELPED ME FIND WERE MY NOTIFICATION ON MY COMPUTER WENT ( IN MY SPAM ) EMAIL CUSTOMER WAS FAST. SAME DAY. 100% SATISFIED. RESULTS ARE SPOT ON. I DIDN'T GIVE THEM ANY INFO ON MY DOG, AND THE RESULTS WERE WHAT HE ALSO HAD AN AVERSION TO. FISH, DAIRY, EGG WHITES AND A LOT OF TROPICAL FRUITS. ALSO PUMPKIN THAT THE VET RECOMMENDED. I WAS FEEDING THAT DAILY. NOW I MAKE SURE HE DOESN'T GET ANY OF THESE FOODS AND HIS STOMACH IS ALREADY BETTER . ALSO HIS ITCHING , RED SKIN. I PLAN TO FOLLOW HIS DIET WITHOUT THE FOOD SENSITIVITIES FOR 3 MONTHS AND RETEST. I WILL LET YOU KNOW HOW IT GOES. HOORAY FOR ME AND MY DOG.

Top negative review

Sep 14, 2023
 Verified review
I would have liked to see an update on my account when the test kit was received. I reached back out to talk to an employee and was not given a straight answer I was asked to be patient and not worry. I didn't have the best experience with the finger pricking kit. I had to send for a new sampling kit as the finger pricks were not as effective as the ones used to draw blood for blood sugar. I had to poke 4 different fingers for one test. I ensured that I was hydrated. The food allergy test was not specific and had some errors. The test suggests that I have an allergy to milk but does not show in relation to any of the animal products it also suggests meat allergies but is not defined on what animal. Contradictory and confusing.
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Reviews for Allergy Test

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19 hours ago
 Verified review
Never received it
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21 hours ago
 Verified review
Awful customer service chat. They refuse to send me my results. This is a fraud
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3 days ago
 Verified review
Well, I tried to register on line, but I can’t find an eight digit authorization number anywhere (there’s a six digit number on a sticker on the box but it doesn’t work). I’ve tried emailing, phoning and, “chatting” with you online, but NOTHING!:(
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13 days ago
 Verified review

Ive been trying to confirm that they…

I've been trying to confirm that they received my sample for testing but have not herd back. very poor communication. Still haven't received results.
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Feb 14, 2024
 Verified review
I never received my tests
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Feb 12, 2024
 Verified review
I never received it
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Feb 7, 2024
 Verified review
Never received test
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Feb 5, 2024
 Verified review
I never received my results from the allergy test. This is a scam!!
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Jan 16, 2024
 Verified review
Followed the instructions properly but result come out neither positive or negative- just a pink blob. Would not waste your money.
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Jan 6, 2024
 Verified review
I still have not received the results! Called twice!
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Jan 4, 2024
 Verified review
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Dec 30, 2023
 Verified review
This test was not accurate and did not match other tests or my personal experience with sensitivities. When I tried to tell them this, they gave an excuse about how it’s only meant for detox and not actual sensitivities. Very disappointed.
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Dec 27, 2023
 Verified review
The test results were interesting but mostly showed allergens with which I don’t have much contact. I’m not sure they captured what is making me sneeze!
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Answer by Allergy Test
Dec 29, 2023
Thank you for your review. I am sorry to hear that you are not completely satisfied with your test results. There are a number of reasons why an allergy may not show on the test results, including allergy type, diet/environment, medication, and more. Our expert and friendly team is always on hand to assist you with any questions or queries you may have related to your test results. If you have any further questions, please don't hesitate to reach out to info@allergytest.co Donna, Customer Service Manager
Dec 21, 2023
 Verified review
I have emailed multiple times, I have not received anything and have now had to resort to challenging the charge. Do better with customer service
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Answer by Allergy Test
Dec 29, 2023
Hi Christy, thank you for your review. I am very sorry to hear that you are not completely satisfied with the service. I can see from your email correspondence with our team that the address you provided on your order when purchasing was the wrong address, and our team reached out 12th December and again 21st December to confirm your correct address. Your kit was dispatched to the correct address on priority shipping to ensure you can complete your testing. If you have any further questions, please don't hesitate to reach out to info@allergytest.co Donna, Customer Service Manager
Nov 4, 2023
 Verified review
I am skeptical of the results. My husband came back reactive to many many things (many of which he eats very frequently) and I was only mildly reactive to two items. I was the reason we got the test because I constantly have symptoms of food sensitivities.
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Answer by Allergy Test
Nov 6, 2023
Hi Kristy, thank you for your review. I am very sorry to hear that you are not completely satisfied with your test results. Our testing is completed at our accredited laboratory and validated by our lab manager. I can see you have not yet reached out to our experienced team with your concerns about your test results. Our expert and friendly team is always on hand to help you get the most from your results and to assist you with any questions or queries you may have. If you would like to discuss your test results and why an item may not have shown on your blood intolerance test, please do reach out to our team at info@allergytest.co and we will be more than happy to help. Donna Customer Service Manager
Nov 1, 2023
 Verified review
It took a lot longer to get the results than what we were lead to believe, and only after I contacted them twice to get the results. I was told eventually that they sent the results to my email. I confirmed the email they were to send it to, but I never got. Not in spam, junkmail, rejected, etc.
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Answer by Allergy Test
Nov 2, 2023
Hi, thank you for your review. I can see your sample arrived at our lab 19th October and your results were emailed 20th October and resent 31st October to the same email address you have used to leave your review. If you require any further assistance, please do not hesitate to contact our team at info@allergytest.co and our team will be more than happy to help. Donna Customer Service Manager
Oct 19, 2023
 Verified review
I made a mistake while sending the void results by forgetting to include the information sheet but the frustrating part is that the company has been truly unhelpful to remedy the situation. The live chat is with a computer which response to my problem was “let’s hope for the best”. There is no efficient and effective customer service.
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Answer by Allergy Test
Oct 23, 2023
Hi Monica, thank you for your review. I am very sorry to hear that you are not completely satisfied with the service. Your concerns have been looked into internally and addressed with the agent directly. I can see we received your sample at our lab and this was in query with our lab for one business day due to the missing information. However, our customer service team resolved this with the lab to ensure it would be sent forward for testing. Testing takes no longer than 3-5 business days and your results will be sent via email upon completion of testing. If you have any further questions or concerns, please do reach out to us at info@allergytest.co and our expert and friendly team will be more than happy to assist. Donna Customer Service Manager
Oct 19, 2023
 Verified review
Need more than just 85% and above. I have gut issues and hormonal too. No results. Also not many foods. Thought I’d see histamine causing foods. Overall results not very helpful.
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Answer by Allergy Test
Oct 23, 2023
Hi Jan, thank you for your review. I am very sorry to hear that you are not completely satisfied with your test results. Our team is always on hand to help you get the most from your test results. If you have any questions or queries, please do not hesitate to reach out to us cat info@allergytest.co and our expert and friendly team will be more than happy to assist. Donna Customer Service Manager
Oct 18, 2023
 Verified review
My results said my top allergy food was eggs. Hard to believe.
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Answer by Allergy Test
Oct 23, 2023
Hi Laurie, Thank you for your review. I am pleased to confirm you purchased our blood intolerance test and not one of our blood allergy tests. If you have shown a reaction to egg, this will be an IgG intolerance and not an IgE allergy. Allergies and intolerances are very different medical conditions with different symptoms. Immunoglobulin E (IgE) is a rapid immune response that can cause more severe symptoms such as swelling, rashes, difficulty breathing, and in very severe cases, anaphylaxis. Immunoglobulin G (IgG) is a more delayed and potentially more mild immune response. Symptoms often display as digestive conditions such as bloating, diarrhoea, constipation, and excess gas. They can also include headaches, acid reflux, and nausea. If you have any further questions about your test results, please do not hesitate to contact our team at info@allergytest.co and our expert and friendly team will be more than happy to assist. Donna Customer Service Team
Oct 12, 2023
 Verified review
Doesn't really give a lot of food sensitivities for the price. This blood work one should have a wider range with the price you're paying.
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Answer by Allergy Test
Oct 31, 2023
Hi, thank you for your review. I am very sorry to hear that you are not completely satisfied. Please be aware that the full list of items, as well as example report are available on our website to anyone who comes across our website and prior any purchases. If you have any further questions or queries, please reach out to our 24/7 live chat agents who can assist you in any language and get an instant response, so you don’t need to leave 1-star reviews to get help with your query. As we have resolved your issue, would you please consider amending or removing the review as it contains incorrect information? Lucie Customer Service