Allergy Test- Logo - reviews

Allergy Test
Reviews:

112 reviews in the last 12 months1,000 total reviews  

3.27
Fair
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Most relevant positive review

Nov 26, 2023
 Verified review
I WAS WAITING FOR MY RESULTS, THEY WERE LATE. I CALLED CUSTOMER SERVICE AND THEY WERE EXCELLENT. TRACED MY PACKAGE AND RESULTS. THEY ALSO HELPED ME FIND WERE MY NOTIFICATION ON MY COMPUTER WENT ( IN MY SPAM ) EMAIL CUSTOMER WAS FAST. SAME DAY. 100% SATISFIED. RESULTS ARE SPOT ON. I DIDN'T GIVE THEM ANY INFO ON MY DOG, AND THE RESULTS WERE WHAT HE ALSO HAD AN AVERSION TO. FISH, DAIRY, EGG WHITES AND A LOT OF TROPICAL FRUITS. ALSO PUMPKIN THAT THE VET RECOMMENDED. I WAS FEEDING THAT DAILY. NOW I MAKE SURE HE DOESN'T GET ANY OF THESE FOODS AND HIS STOMACH IS ALREADY BETTER . ALSO HIS ITCHING , RED SKIN. I PLAN TO FOLLOW HIS DIET WITHOUT THE FOOD SENSITIVITIES FOR 3 MONTHS AND RETEST. I WILL LET YOU KNOW HOW IT GOES. HOORAY FOR ME AND MY DOG.

Most relevant negative review

Feb 29, 2024
 Verified review
I ordered 3 blood allergy tests, 4 inflammation tests, and 2 hair sensitivities test. The 3 blood allergy tests were missing the blood sample card. The inflammation tests were missing the instructions, and the 2 hair tests weren't sent to me at all. I had to chat with customer service to get the link for the hair tests, I had to contact them again for the instructions in the inflammation tests, and I've reached out to customer service 3 times about the missing blood sample cards but no one has been able to help me. They tell me someone will be in touch via email, but they never contact me. I tried to reach customer service by phone by after holding for a few minutes, I get a message saying your phones are closed (even though I'm calling during business hours in the week). Your customer service is junk, your products are junk, I will never order form you again. Still trying to get a refund for the blood tests but no one seems to work at your company!!!
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Reviews for Allergy Test

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May 11, 2024
 Verified review
I learned a lesson! Get the doctor to do it.
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May 6, 2024
Under review
I did not receive the product.
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Answer by Allergy Test
9 days ago
Hi, thank you for your review. You’ll be pleased to hear that as you chose the digital download option, the digital test instructions were sent immediately to you by email, so you don’t have to wait for a test kit. The email contains a link to complete and download your digital test submission form. You simply need to print this barcode form and return this to us along with your hair sample. All instructions on how to take, package, and where to send your sample can be found on the test submission form. If you have any further questions or queries, please reach out to our 24/7 live chat agents who can assist you in any language and get an instant response, so you don’t need to leave 1-star reviews to get help with your query. As we have resolved your issue, would you please consider amending or removing the review as it contains incorrect information? Usman Allergy Test
Apr 28, 2024
 Verified review
Went to an allergist after getting my results and they said that it was basically BS and it isn't FDA approved. Turns out I'm not allergic to anything I came up positive for on the blood test.
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Apr 26, 2024
Under review
Never received my test! I feel like this is a scam.
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Answer by Allergy Test
9 days ago
Hi, thank you for your review. I have investigated your case and can see that your order was shipped with tracking and reached your address on the 6th April. To discuss this further, please reach out to our 24/7 Livechat team who will be more than happy to assist. Thanks, Usman Allergy Test Usman Allergy Test
Apr 18, 2024
 Verified review
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Apr 5, 2024
Under review
I haven’t received my new test or an email from them and it’s been about a month since I first contacted them with the issue
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Answer by Allergy Test
9 days ago
Hi, Thank you for your review. I have investigated your case and can confirm that your kit was delivered to you via USPS tracked on the 11th March. If you required further guidance, please reach out to our 24/7 Livechat team who will be more than happy to assist. Thanks, Usman Allergy Test
Apr 3, 2024
 Verified review
I have not received my results. You received it March 14. Find my results us not working
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Apr 1, 2024
 Verified review
Didn’t give me food allergies and i ordered 4 and only received 2
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Mar 29, 2024
 Verified review
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Mar 28, 2024
 Verified review

incomplete results

received incomplete results, when you contact customer support they have no answers and they just tell you that you'll get an email from the lab, which never comes.
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Mar 28, 2024
 Verified review

great the first round but not this time

Had a great experience the first round. Ordered two more tests and never received them after a month. Contacted customer service for replacements and it has been over a week and we still haven’t seen then.
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Mar 26, 2024
 Verified review
It never arrived
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Mar 26, 2024
 Verified review
I NEVER RECEIVED THE RESULTS OF THE ALLERGY TEST. I PAID FOR IT, MAILED HAIR TO YOU WITH CORRECT POSTAGE AND GOT NOTHING. I WILL WAIT A SHORT PERIOD AND THEN REPORT YOU TO THE BETTER BUSINESS BUREAU AND VET ASSOCIATIONS. WE NEED THE TEST RESULTS!!!! BELLA POUNDS IS SUFFERING. OWNER: DIANE POUNDS dianestoryingeorgia@gmail.com phone 770-360-9287
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Answer by Allergy Test
9 days ago
HI, Really sorry that you have not received your results. I have investigated your case and can see that your results were emailed to you on the 15th April. The results may have gone into your spam so it's always a good idea to check here too. I have emailed your results again if you still cannot find them. Any further issues, please reach out to our Livechat team who will be more than happy to assist. Thanks, Usman Allergy Test
Mar 12, 2024
Under review
It was never even shipped to me and I still haven’t received my test after over a month
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Answer by Allergy Test
9 days ago
Hi, thank you for your review. You’ll be pleased to hear that as you chose the digital download option, the digital test instructions were sent immediately to you by email, so you don’t have to wait for a test kit. The email contains a link to complete and download your digital test submission form. You simply need to print this barcode form and return this to us along with your hair sample. All instructions on how to take, package, and where to send your sample can be found on the test submission form. If you have any further questions or queries, please reach out to our 24/7 live chat agents who can assist you in any language and get an instant response, so you don’t need to leave 1-star reviews to get help with your query. As we have resolved your issue, would you please consider amending or removing the review as it contains incorrect information? Usman Allergy Test
Mar 8, 2024
 Verified review
instructions poor and kit is cheap and doesn't work pathetic never use your company ever again
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Mar 4, 2024
 Verified review
my friend ordered one the same time I did, and it was somehow lost in the mail and she’s had a terrible time trying to get someone to either replace it or acknowledge that she’s even bought it.
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Mar 2, 2024
 Verified review

No results

I contacted the live agent via chat and they told me to wait until the end of week because they have a lot of packages. I haven’t heard anything back. I mailed the envelope on Feb 6 and still no results.
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Mar 1, 2024
 Verified review
I never received my results. No one has followed up with me when I asked where my results are. It is absolutely ridiculous that I had to pay over $100 for this test and still provide my own stamp. Awful user experience.
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Feb 29, 2024
 Verified review
I ordered 3 blood allergy tests, 4 inflammation tests, and 2 hair sensitivities test. The 3 blood allergy tests were missing the blood sample card. The inflammation tests were missing the instructions, and the 2 hair tests weren't sent to me at all. I had to chat with customer service to get the link for the hair tests, I had to contact them again for the instructions in the inflammation tests, and I've reached out to customer service 3 times about the missing blood sample cards but no one has been able to help me. They tell me someone will be in touch via email, but they never contact me. I tried to reach customer service by phone by after holding for a few minutes, I get a message saying your phones are closed (even though I'm calling during business hours in the week). Your customer service is junk, your products are junk, I will never order form you again. Still trying to get a refund for the blood tests but no one seems to work at your company!!!
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Feb 29, 2024
 Verified review
No response to emails.
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