Allergy Test- Logo - reviews

Allergy Test
Reviews:

176 reviews in the last 12 months967 total reviews  

4.08
Good
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Top positive review

Nov 26, 2023
 Verified review
I WAS WAITING FOR MY RESULTS, THEY WERE LATE. I CALLED CUSTOMER SERVICE AND THEY WERE EXCELLENT. TRACED MY PACKAGE AND RESULTS. THEY ALSO HELPED ME FIND WERE MY NOTIFICATION ON MY COMPUTER WENT ( IN MY SPAM ) EMAIL CUSTOMER WAS FAST. SAME DAY. 100% SATISFIED. RESULTS ARE SPOT ON. I DIDN'T GIVE THEM ANY INFO ON MY DOG, AND THE RESULTS WERE WHAT HE ALSO HAD AN AVERSION TO. FISH, DAIRY, EGG WHITES AND A LOT OF TROPICAL FRUITS. ALSO PUMPKIN THAT THE VET RECOMMENDED. I WAS FEEDING THAT DAILY. NOW I MAKE SURE HE DOESN'T GET ANY OF THESE FOODS AND HIS STOMACH IS ALREADY BETTER . ALSO HIS ITCHING , RED SKIN. I PLAN TO FOLLOW HIS DIET WITHOUT THE FOOD SENSITIVITIES FOR 3 MONTHS AND RETEST. I WILL LET YOU KNOW HOW IT GOES. HOORAY FOR ME AND MY DOG.

Top negative review

Sep 14, 2023
 Verified review
I would have liked to see an update on my account when the test kit was received. I reached back out to talk to an employee and was not given a straight answer I was asked to be patient and not worry. I didn't have the best experience with the finger pricking kit. I had to send for a new sampling kit as the finger pricks were not as effective as the ones used to draw blood for blood sugar. I had to poke 4 different fingers for one test. I ensured that I was hydrated. The food allergy test was not specific and had some errors. The test suggests that I have an allergy to milk but does not show in relation to any of the animal products it also suggests meat allergies but is not defined on what animal. Contradictory and confusing.
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Reviews for Allergy Test

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Feb 24, 2023
 Verified review
I could find no downloads to instruct on how to proceed with my test. I opened the chat feature and was immediately helped by Heather. Her information was helpful and I knew immediately how to proceed!
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Answer by Allergy Test
Feb 27, 2023
Thank you so much for reaching out and reviewing your experience. We’re so proud of our service and we’re so happy you had a positive experience and our 24/7 website LiveChat team were able to help with your query. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@testmyallergy.com Thanks again for the great review! Donna, Customer Service Manager
May 18, 2023
 Verified review
Live Chat with 'Alex' as I had downloaded the app and could see no information on there. Alex confirmed my sample had been received but results would be 7-10 days, not the 3-5 days i thought.
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Answer by Allergy Test
May 19, 2023
Thank you so much for reaching out and giving us five stars, May! ⭐️⭐️⭐️⭐️⭐️ We are very proud of our LiveChat team, so we will pass this on to Alex straight away. When your results are so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Aug 15, 2023
 Verified review

Very informative and good pricing!

One of my dogs was having a reaction to something and I couldn’t figure it out. Got the rest fast, easy to follow, results fast and boom! Now I can remove the items she is allergic to.
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Answer by Allergy Test
Aug 15, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ I am very happy to hear you found the testing quick and easy, and cost-effective! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Apr 29, 2023
 Verified review
I had a taken a test that showed nothing like the instructions I messaged the company and they took forver to respond. Finally they sent me another test, so I guess it makes it better?
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Answer by Allergy Test
Sep 17, 2023
Thank you so much for your review! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Jun 7, 2023
 Verified review

Results days apart.

Still waiting for results from one test; however the results I have received from my blood test were very informative. Live chat wait time when 1st in queue is 13 min. too long.
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Answer by Allergy Test
Jun 28, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thank you so much for your feedback . Thanks again for the great review! Donna, Customer Service Manager
May 5, 2023
 Verified review

Quick, Efficient Staff

I had a problem come up with my order, and the Live Chat staff were quick with their response! I was able to correct the problem in just minutes! Thank you Allergy Test team!
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Answer by Allergy Test
May 5, 2023
Thank you for the 5-stars! ⭐️⭐️⭐️⭐️⭐️ We are very proud of our LiveChat team, so we will pass this on to the team straight away. When your results are so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
May 7, 2023
 Verified review

Still waiting

I appreciate that things can happen but this has been months. I am happy with the help today and how this was handled. I will be resending a sample so hoping to get results
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Answer by Allergy Test
May 11, 2023
Thank you so much for reaching out and reviewing your experience. We’re so proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team are also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Aug 4, 2023
 Verified review
Happy with the whole service. No need to go to the lab to do the test; non-invasive; pretty quick; detailed; with suggestions to make to your diet. I can recommend this.
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Answer by Allergy Test
Aug 9, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Feb 28, 2023
 Verified review
Site easy to navigate, good customer service, questions answered easily, quickly, and completely. Sending additional support to be able to complete test right away.
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Answer by Allergy Test
Mar 3, 2023
Thank you so much for reaching out and giving us five stars, Eva! ⭐️⭐️⭐️⭐️⭐️ We are very proud of our LiveChat team, so we will pass this on to the team straight away. When your results are so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with! We also offer a wide range of home health testing kits, including iron, thyroid, liver, kidney, iron, and much more! Our knowledgeable team would be more than happy to help you choose the right tests for you. If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Sep 16, 2023
 Verified review
The tests are so helpful letting me know what's happening health wise with my body. It really works to stay away from foods that you are allergic to.
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Answer by Allergy Test
Sep 17, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Feb 26, 2023
 Verified review

Excellent Service

I had to change a patient for the test and Sam was quick, efficient and very obliging. It was a pleasure to have such excellent and friendly service.
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Answer by Allergy Test
Mar 1, 2023
⭐️⭐️⭐️⭐️⭐️ Thank you so much for reaching out and giving us five stars, Cheryl! We are very proud of our LiveChat team, so we will pass this on to Sam straight away. When your results are so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with! Our comprehensive sensitivity tests can quickly help you understand more about possible trigger items. Using the latest biotechnology in our accredited labs, we test over 1,500 samples per week, providing people with results to help them live a better life, so thank you for your comments! If you have any further questions, please don't hesitate to reach out to info@sensitivitycheck.com Thanks again for the great review! Donna, Customer Service Manager
Jul 28, 2023
 Verified review
Enquired about the postage via FB messenger. The replies were prompt and information was very detailed. I'm very impressed by the customer service.
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Answer by Allergy Test
Aug 9, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
May 11, 2023
 Verified review

Live chat

Alex was more than helpful. I couldn’t access my downloadable printouts. But helped me really fast. Really happy my issue was resolved promptly
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Answer by Allergy Test
May 12, 2023
Thank you so much for reaching out and giving us five stars, Rachel! ⭐️⭐️⭐️⭐️⭐️ We are very proud of our LiveChat team, so we will pass this on to the team straight away. When your results are so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with! Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Mar 25, 2023
 Verified review

For Sam

Spoke to someone named Sam through Live Chat, their service was very fast and helpful. Managed to clarify everything without wasting a second.
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Answer by Allergy Test
Mar 27, 2023
Thank you so much for reaching out and giving us five stars Ricky! We are very proud of our LiveChat team so we will pass this on to Sam straight away. When your results are so important in improving your lifestyle, we understand the importance of having someone readily available to chat with! Thanks again for the great review! ⭐⭐⭐⭐⭐ Kensi Customer Service Team
Oct 12, 2023
 Verified review
Doesn't really give a lot of food sensitivities for the price. This blood work one should have a wider range with the price you're paying.
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Answer by Allergy Test
Oct 31, 2023
Hi, thank you for your review. I am very sorry to hear that you are not completely satisfied. Please be aware that the full list of items, as well as example report are available on our website to anyone who comes across our website and prior any purchases. If you have any further questions or queries, please reach out to our 24/7 live chat agents who can assist you in any language and get an instant response, so you don’t need to leave 1-star reviews to get help with your query. As we have resolved your issue, would you please consider amending or removing the review as it contains incorrect information? Lucie Customer Service
Oct 12, 2023
 Verified review
Really helped me know what foods to avoid giving my dog. He had horrible allergies and now is doing great once those foods were eliminated
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Answer by Allergy Test
Oct 17, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Apr 14, 2023
 Verified review
Good read/information. How ever Marketing advertises test as to an Allergy test. How ever; as read it is not an Allergy test!
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Answer by Allergy Test
Apr 20, 2023
Thank you for your review. We are very happy to hear you found the testing informative. Please could you reach out to our team with more information on where the pet testing purchased is marketed as an allergy test? Please email info@allergytest.co and the team will look into this. We are always trying to improve our service, and your feedback helps! Donna, Customer Service Manager
Jun 1, 2023
 Verified review
Costumer service was super helpful and timely! Got all my questions answered and review help accessing needed documents
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Answer by Allergy Test
Jun 5, 2023
Thank you so much for reaching out and giving us five stars! We are very proud of our LiveChat team, so we will pass this on to the team straight away. When your results are so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with! For over 14 years, Allergy Test have been a worldwide leader, providing clients with answers at exceptional value for money, and it's reviews like yours that help us to reach other people, so THANK YOU! ⭐⭐⭐⭐⭐ We also offer a wide range of home health testing kits, including iron, thyroid, liver, kidney, iron, and much more! Our knowledgeable team would be more than happy to help you choose the right tests for you. If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Mar 15, 2023
 Verified review
I could not find my order. I talked to Alex on the chat, and he helped me quickly and easily! I was very appreciative.
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Answer by Allergy Test
Mar 19, 2023
Hi Laurie, thank you so much for the 5-stars! ⭐️⭐️⭐️⭐️⭐️ We are very proud of our LiveChat team, so we will pass this on to Alex and the team straight away. When your results are so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with! Have you also tried our wide range of home health testing kits? Including Vitamin D, iron, liver, kidney, thyroid, and many more! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
May 23, 2023
 Verified review

I used the live chat facility to ask if milk was covered in testing

I used the live chat facility to ask some questions. Alex was very helpful and answered them - very promptly too.
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Answer by Allergy Test
May 24, 2023
Thank you so much for reaching out and giving us five stars, Nicola! We are very proud of our LiveChat team, so we will pass this on to Alex and the team straight away. When your results are so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager