Allergy Test- Logo - reviews

Allergy Test
Reviews:

213 reviews in the last 12 months937 total reviews  

4.33
Good
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

3 days ago
 Verified review
I WAS WAITING FOR MY RESULTS, THEY WERE LATE. I CALLED CUSTOMER SERVICE AND THEY WERE EXCELLENT. TRACED MY PACKAGE AND RESULTS. THEY ALSO HELPED ME FIND WERE MY NOTIFICATION ON MY COMPUTER WENT ( IN MY SPAM ) EMAIL CUSTOMER WAS FAST. SAME DAY. 100% SATISFIED. RESULTS ARE SPOT ON. I DIDN'T GIVE THEM ANY INFO ON MY DOG, AND THE RESULTS WERE WHAT HE ALSO HAD AN AVERSION TO. FISH, DAIRY, EGG WHITES AND A LOT OF TROPICAL FRUITS. ALSO PUMPKIN THAT THE VET RECOMMENDED. I WAS FEEDING THAT DAILY. NOW I MAKE SURE HE DOESN'T GET ANY OF THESE FOODS AND HIS STOMACH IS ALREADY BETTER . ALSO HIS ITCHING , RED SKIN. I PLAN TO FOLLOW HIS DIET WITHOUT THE FOOD SENSITIVITIES FOR 3 MONTHS AND RETEST. I WILL LET YOU KNOW HOW IT GOES. HOORAY FOR ME AND MY DOG.
Read more
See all positive reviews

Top negative review

Sep 14, 2023
 Verified review
I would have liked to see an update on my account when the test kit was received. I reached back out to talk to an employee and was not given a straight answer I was asked to be patient and not worry. I didn't have the best experience with the finger pricking kit. I had to send for a new sampling kit as the finger pricks were not as effective as the ones used to draw blood for blood sugar. I had to poke 4 different fingers for one test. I ensured that I was hydrated. The food allergy test was not specific and had some errors. The test suggests that I have an allergy to milk but does not show in relation to any of the animal products it also suggests meat allergies but is not defined on what animal. Contradictory and confusing.
Read more
See all critical reviews
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for Allergy Test

Filter
Rating
 Sort by  
Relevance
(156)
(21)
Reset
Aug 24, 2023
 Verified review
easy to use. Requisition number should be included in the kit and not separate in an e-mail or place in both
Report review
Answer by Allergy Test
Aug 29, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Aug 10, 2023
 Verified review
The information provided was a total surprise; it explained a lot of things about my own body.
Report review
Answer by Allergy Test
Aug 14, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Aug 21, 2023
 Verified review
very helpful and insightful
Report review
Answer by Allergy Test
Aug 29, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Aug 27, 2023
 Verified review
Report review
Answer by Allergy Test
Sep 17, 2023
Thank you so much for your review! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Jan 9, 2023
 Verified review

Great staff and company

I purchased the family hair testing, I hadn't noticed my confirmation email as it went to the junk folder. I emailed Allergy Test who resent my confirmation. The confirmation had all instructions on how to send my family sample. We sent it back and within just over a week we had the results. The results were in-depth. I emailed the team back to ask for more advice on my children's results as I wanted to help them the best I could. They provided more than enough information. Great staff and company. Can't wait for my retest.
Report review
Answer by Allergy Test
Jan 10, 2023
Thank you very much for your review. We are happy to hear the testing has been helpful for you!
May 21, 2023
 Verified review

Absolutely life changing

I had problems with my bowel for over 18 months including having two colonoscopies. I saw an advert for the sensitivity test and though why not so I order the test then sent off my samples and received my results a few weeks later. I found out I was 100% sensitive to dairy and egg. Once I cut them out of my diet along with a few other things i no longer have issues. I would recommend this to anyone as the cost is so minimal compared to the benefits
Report review
Answer by Allergy Test
May 24, 2023
Wow, thank you so much for the great review and kind words, Debbie! ⭐️⭐️⭐️⭐️⭐️ We are so happy to hear the testing was able to identify your trigger foods and you're feeling so much better! Our comprehensive sensitivity tests can quickly help you understand more about possible trigger items. Using the latest biotechnology in our accredited labs, we test over 1,500 samples per week, providing people with results to help them live a better life, so thank you for your comments! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Mar 16, 2023
 Verified review

Great hair analysis service

Instant response via online chat. Great hair analysis service for allergies and sensitivities to food and environment. Wonderful customer service through chat -- Go ask Alex!
Report review
Answer by Allergy Test
Mar 19, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re so proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team are also always on hand to help you with any questions or queries you may have. Your kind feedback will be passed to Alex and the team! Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
May 16, 2023
 Verified review

Excellent test, very comprehensive! Highly recommended.

I liked the fact there were so many items tested. This was a very thorough list of potential allergens. The results were easy to understand with a range of one (low) through six (high), so you knew exactly how allergic you are to an item. Also liked that the list was separated between being allergic to an item, or being possibly intolerant. The distinction between the two is helpful.
Report review
Answer by Allergy Test
May 18, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We are very happy you are so pleased with the report! We try to make our reports both informative and easy to understand, so your comments are great to hear! Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Jul 14, 2023
 Verified review
I have not received results yet but when I needed assistance, help was available right away through the chat. If I could change anything I would make the sample collection for pets reflect just that opposed to having the same instructions as it would be for a human. You cant cut hair with scissors on a short hair dog. Some poor pooch is going to get hurt following those instructions.
Report review
Answer by Allergy Test
Aug 15, 2023
Hi Lisa, thank you so much for your review and feedback. We will pass this on to the relevant team! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Apr 27, 2023
 Verified review
Very interesting test results, but highly recommend going digital on the data entry. I filled out the submission form by hand and there may have been a typo causing my test results to be sent to the incorrect email address. Had to work out the issue with customer service, which was great. Switching to an online entry form would like make this easier on everyone involved. Thank you.
Report review
Answer by Allergy Test
May 3, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re so proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team are also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Apr 24, 2023
 Verified review
Customer service is amazing! Thankful for their help locating the submission forms that were lost in my email. I highly recommend these company. We have done several tests and it has helped our quality of life. I only wish the submission forms were easier to find if lost, but thankfully it was a quick find with the help of Alex!
Report review
Answer by Allergy Test
Apr 25, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re so proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team are also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Mar 30, 2023
 Verified review

Lost sample. But good help

Unfortunately my sample had gotten lost in the mail which is not test my pets fault however I would've like them to notify me after the 30 days that the sample hadn't arrived. However after speaking with the direct chat they were able to help and hopefully I'll receive my results soon
Report review
Answer by Allergy Test
Apr 3, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re so proud of our service and we’re so happy you had a positive experience! We are sorry to hear your first sample was lost in the mail on its way to us. As our customers return their samples at different times and test are often purchased as gifts, we do not currently send a chaser email when samples have not arrived. However, your feedback has been passed to the team. We are always trying to improve our service, and your feedback helps! Our 24/7 website LiveChat team are also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@testmypets.com Thanks again for the great review! Donna, Customer Service Manager
Feb 27, 2023
 Verified review
24/7 customer service doesn't get any better than that! I ordered the couples test and it only asked me for the information for one person. I went on the live chat and within 2 minutes I had the link to fill out the information for the second test.
Report review
Answer by Allergy Test
Mar 1, 2023
⭐⭐⭐⭐⭐ Thank you so much for the five-star review, Julia! We're very proud of our 24/7 LiveChat team, who can help you to get any issues rectified quickly, as well as ensure your results make a bit of change in your life! Our comprehensive sensitivity tests can quickly help you understand more about possible trigger items. Using the latest biotechnology in our accredited labs, we test over 1,500 samples per week, providing people with results to help them live a better life, so thank you for your comments! If you have any further questions, please don't hesitate to reach out to our expert team. Thanks again for the great review! Donna, Customer Service Manager
Jan 9, 2023
 Verified review

Great service.

After initial misunderstanding (from my side), customer service has guide me through each step. So I sent the sample. Results were emailed to me. And again customer service was so helpful and informed me about detox diet. Thank you for this!
Report review
Answer by Allergy Test
Jan 10, 2023
Thank you for the 5 stars! We're so glad our team answered all your questions and we could get you the results you needed!
Jun 4, 2023
 Verified review

Easy to do, to get, to help.

All of the instructions were easily followed. My samples were posted and within a short time, I received my results which were also easily understandable. I can make simple adjustments to my food choices to aid my health. Thank you.
Report review
Answer by Allergy Test
Jun 6, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ I am so happy to hear you found the testing quick and easy, and the report easy to understand! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Feb 13, 2023
 Verified review
It's taking a little while for the samples to arrive at the lab in the UK but the customer service is fantastic - really helpful and quick to respond. I was helped by Alex and I couldn't ask much more from a customer services agent!
Report review
Answer by Allergy Test
Feb 14, 2023
Thank you so much for your review! We are very proud of our LiveChat team, so we will pass this on to Alex straight away. When your results are so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with! We are glad your experience has been positive. ⭐⭐⭐⭐⭐ Kensi Customer Service Team
May 24, 2023
 Verified review
I like the results I got, I bought first mine and one for my mom. Then, I was happy with the results and my sisters and brother-in-law were interested on it so I order some for them. Really happy with the experience and results.
Report review
Answer by Allergy Test
May 25, 2023
We're so pleased you're enjoying Sensitivity Check and were happy with your test results. Thank you so much for recommending us! We're so pleased that you chose our service, our own accredited laboratories, and the scientific team continuously innovates and ensures quality with our large range of testing. We also partner with approved labs and test manufacturers to bring you the very best health insights at home including liver functionality, iron deficiency, and Vitamin D testing. If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Jan 6, 2023
 Verified review

Test result return timeline and shipping.

I contacted an agent due to some confusion on test result return and shipping. Heather answered all my questions and relieved my concern on when I'd get results back. Thanks again. Great customer service.
Report review
Answer by Allergy Test
Jan 10, 2023
Thank you for your review! We are glad your experience has been great and our customer service team helped!
Jan 17, 2023
 Verified review
Was a little doubtful but needed answers. Finally gave up some of the foods on the list for a month, then “tested” it … list proved to be correct. Both hubby and I had success and now know what to avoid.
Report review
Answer by Allergy Test
Jan 18, 2023
Hi Stacie, thank you for your 5-star review! ⭐️⭐️⭐️⭐️⭐️ We're so happy to hear you're pleased with the test results and you're starting to feel better after eliminating your flagged foods. If you have any further questions, please don't hesitate to reach out to info@testmyallergy.com Thanks again for the great review! Donna, Customer Service Manager
Feb 24, 2023
 Verified review
I could find no downloads to instruct on how to proceed with my test. I opened the chat feature and was immediately helped by Heather. Her information was helpful and I knew immediately how to proceed!
Report review
Answer by Allergy Test
Feb 27, 2023
Thank you so much for reaching out and reviewing your experience. We’re so proud of our service and we’re so happy you had a positive experience and our 24/7 website LiveChat team were able to help with your query. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@testmyallergy.com Thanks again for the great review! Donna, Customer Service Manager