Allergy Test- Logo - reviews

Allergy Test
Reviews:

213 reviews in the last 12 months937 total reviews  

4.33
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Top positive review

2 days ago
 Verified review
I WAS WAITING FOR MY RESULTS, THEY WERE LATE. I CALLED CUSTOMER SERVICE AND THEY WERE EXCELLENT. TRACED MY PACKAGE AND RESULTS. THEY ALSO HELPED ME FIND WERE MY NOTIFICATION ON MY COMPUTER WENT ( IN MY SPAM ) EMAIL CUSTOMER WAS FAST. SAME DAY. 100% SATISFIED. RESULTS ARE SPOT ON. I DIDN'T GIVE THEM ANY INFO ON MY DOG, AND THE RESULTS WERE WHAT HE ALSO HAD AN AVERSION TO. FISH, DAIRY, EGG WHITES AND A LOT OF TROPICAL FRUITS. ALSO PUMPKIN THAT THE VET RECOMMENDED. I WAS FEEDING THAT DAILY. NOW I MAKE SURE HE DOESN'T GET ANY OF THESE FOODS AND HIS STOMACH IS ALREADY BETTER . ALSO HIS ITCHING , RED SKIN. I PLAN TO FOLLOW HIS DIET WITHOUT THE FOOD SENSITIVITIES FOR 3 MONTHS AND RETEST. I WILL LET YOU KNOW HOW IT GOES. HOORAY FOR ME AND MY DOG.
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Top negative review

Sep 14, 2023
 Verified review
I would have liked to see an update on my account when the test kit was received. I reached back out to talk to an employee and was not given a straight answer I was asked to be patient and not worry. I didn't have the best experience with the finger pricking kit. I had to send for a new sampling kit as the finger pricks were not as effective as the ones used to draw blood for blood sugar. I had to poke 4 different fingers for one test. I ensured that I was hydrated. The food allergy test was not specific and had some errors. The test suggests that I have an allergy to milk but does not show in relation to any of the animal products it also suggests meat allergies but is not defined on what animal. Contradictory and confusing.
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Reviews for Allergy Test

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May 18, 2023
 Verified review
Live Chat with 'Alex' as I had downloaded the app and could see no information on there. Alex confirmed my sample had been received but results would be 7-10 days, not the 3-5 days i thought.
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Answer by Allergy Test
May 19, 2023
Thank you so much for reaching out and giving us five stars, May! ⭐️⭐️⭐️⭐️⭐️ We are very proud of our LiveChat team, so we will pass this on to Alex straight away. When your results are so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Apr 29, 2023
 Verified review
I had a taken a test that showed nothing like the instructions I messaged the company and they took forver to respond. Finally they sent me another test, so I guess it makes it better?
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Answer by Allergy Test
Sep 17, 2023
Thank you so much for your review! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Feb 1, 2023
 Verified review

great customer support

spoke with alex today as i hadn't received my results and it had been 3 weeks since i posted my sample. within just a couple mins he emailed me the results, was quick and easy, thanks !
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Answer by Allergy Test
Feb 7, 2023
⭐️⭐️⭐️⭐️⭐️ Thank you so much for reaching out and giving us five stars Tina! We are very proud of our LiveChat team so we will pass this on to Alex immediately. When your results are so crucial in improving your lifestyle, we understand how important it is to have someone readily available to chat with! If you have any further questions, please don't hesitate to reach out to info@sensitivitycheck.com Thanks again for the great review! Donna, Customer Service Manager
Jun 7, 2023
 Verified review

Results days apart.

Still waiting for results from one test; however the results I have received from my blood test were very informative. Live chat wait time when 1st in queue is 13 min. too long.
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Answer by Allergy Test
Jun 28, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thank you so much for your feedback . Thanks again for the great review! Donna, Customer Service Manager
Dec 16, 2022
 Verified review
Heather was very helpful and courteous. She was friendly and tried hard to resolve my problem with shipping. Even though we didn't resolve it I was very happy with the service.
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Answer by Allergy Test
Dec 19, 2022
Thank you for the 5 stars! I will pass your kind comments onto Heather!
Feb 22, 2023
 Verified review
Very friendly and helpful chat reps. Could have address more visible so I don't need to contact them each time. Hair analysis test is quite comprehensive and very worthwhile.
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Answer by Allergy Test
Feb 23, 2023
Hi Jayne, thank you so much for reaching out and giving us five stars! ⭐️⭐️⭐️⭐️⭐️ We are very proud of our LiveChat team, so we will pass this on to the team straight away. When your results are so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with! Our wide range of allergy, food intolerance, sensitivity and health tests help you understand potential triggers and key biomarkers from the comfort of your own home, and it's reviews like yours that help us to reach more people! In fact, over 9000 people trust us every month to provide fast and accurate results. If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
May 5, 2023
 Verified review

Quick, Efficient Staff

I had a problem come up with my order, and the Live Chat staff were quick with their response! I was able to correct the problem in just minutes! Thank you Allergy Test team!
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Answer by Allergy Test
May 5, 2023
Thank you for the 5-stars! ⭐️⭐️⭐️⭐️⭐️ We are very proud of our LiveChat team, so we will pass this on to the team straight away. When your results are so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Dec 3, 2022
 Verified review
The results could be more informative. I showed mine to my doctor due to being high on the IgE result and she didn't even know what to do with that info as it was too vague.
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Answer by Allergy Test
Dec 15, 2022
Thank you for your review. If you have any questions regarding your results, please do reach out to our team at info@allergytest.com who will be happy to help.
May 7, 2023
 Verified review

Still waiting

I appreciate that things can happen but this has been months. I am happy with the help today and how this was handled. I will be resending a sample so hoping to get results
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Answer by Allergy Test
May 11, 2023
Thank you so much for reaching out and reviewing your experience. We’re so proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team are also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Feb 28, 2023
 Verified review
Site easy to navigate, good customer service, questions answered easily, quickly, and completely. Sending additional support to be able to complete test right away.
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Answer by Allergy Test
Mar 3, 2023
Thank you so much for reaching out and giving us five stars, Eva! ⭐️⭐️⭐️⭐️⭐️ We are very proud of our LiveChat team, so we will pass this on to the team straight away. When your results are so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with! We also offer a wide range of home health testing kits, including iron, thyroid, liver, kidney, iron, and much more! Our knowledgeable team would be more than happy to help you choose the right tests for you. If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Dec 27, 2022
 Verified review

Attentive Customer Service

Haven't used the products I ordered yet, but so far Customer Service (worked with a rep named Heather) has been pretty responsive to questions I had about my order.
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Answer by Allergy Test
Dec 29, 2022
Thank you for your review! We are glad your experience has been positive.
Jan 20, 2023
 Verified review

Great experience overall

Great communication, customer service and speed of results. Would have been great to be able to have results transferred on to app for ease of access if required.
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Answer by Allergy Test
Jan 20, 2023
Thank you for your review! We are glad your experience has been positive. Our team can help get you on our app, please reach out to our team on info@allergytest.com Thanks again for the great review! Kensi Customer Service Team
Jan 31, 2023
 Verified review
Highly recommend doing the tests! Information is easy to read and set out so as to eliminate foods or increase certain foods for nutritional imbalances.
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Answer by Allergy Test
Feb 3, 2023
Thank you for the 5-stars, Andrea! ⭐️⭐️⭐️⭐️⭐️ We're glad you found the testing easy and informative! Our wide range of allergy, food intolerance, sensitivity and health tests help you understand potential triggers and key biomarkers from the comfort of your own home. We support you through your wellness journey with our 24hr, seven-day-a-week expert care team, so thank you, Andrea. If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Feb 26, 2023
 Verified review

Excellent Service

I had to change a patient for the test and Sam was quick, efficient and very obliging. It was a pleasure to have such excellent and friendly service.
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Answer by Allergy Test
Mar 1, 2023
⭐️⭐️⭐️⭐️⭐️ Thank you so much for reaching out and giving us five stars, Cheryl! We are very proud of our LiveChat team, so we will pass this on to Sam straight away. When your results are so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with! Our comprehensive sensitivity tests can quickly help you understand more about possible trigger items. Using the latest biotechnology in our accredited labs, we test over 1,500 samples per week, providing people with results to help them live a better life, so thank you for your comments! If you have any further questions, please don't hesitate to reach out to info@sensitivitycheck.com Thanks again for the great review! Donna, Customer Service Manager
Jul 28, 2023
 Verified review
Enquired about the postage via FB messenger. The replies were prompt and information was very detailed. I'm very impressed by the customer service.
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Answer by Allergy Test
Aug 9, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
May 11, 2023
 Verified review

Live chat

Alex was more than helpful. I couldn’t access my downloadable printouts. But helped me really fast. Really happy my issue was resolved promptly
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Answer by Allergy Test
May 12, 2023
Thank you so much for reaching out and giving us five stars, Rachel! ⭐️⭐️⭐️⭐️⭐️ We are very proud of our LiveChat team, so we will pass this on to the team straight away. When your results are so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with! Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Mar 25, 2023
 Verified review

For Sam

Spoke to someone named Sam through Live Chat, their service was very fast and helpful. Managed to clarify everything without wasting a second.
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Answer by Allergy Test
Mar 27, 2023
Thank you so much for reaching out and giving us five stars Ricky! We are very proud of our LiveChat team so we will pass this on to Sam straight away. When your results are so important in improving your lifestyle, we understand the importance of having someone readily available to chat with! Thanks again for the great review! ⭐⭐⭐⭐⭐ Kensi Customer Service Team
Jun 1, 2023
 Verified review
Costumer service was super helpful and timely! Got all my questions answered and review help accessing needed documents
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Answer by Allergy Test
Jun 5, 2023
Thank you so much for reaching out and giving us five stars! We are very proud of our LiveChat team, so we will pass this on to the team straight away. When your results are so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with! For over 14 years, Allergy Test have been a worldwide leader, providing clients with answers at exceptional value for money, and it's reviews like yours that help us to reach other people, so THANK YOU! ⭐⭐⭐⭐⭐ We also offer a wide range of home health testing kits, including iron, thyroid, liver, kidney, iron, and much more! Our knowledgeable team would be more than happy to help you choose the right tests for you. If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Mar 15, 2023
 Verified review
I could not find my order. I talked to Alex on the chat, and he helped me quickly and easily! I was very appreciative.
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Answer by Allergy Test
Mar 19, 2023
Hi Laurie, thank you so much for the 5-stars! ⭐️⭐️⭐️⭐️⭐️ We are very proud of our LiveChat team, so we will pass this on to Alex and the team straight away. When your results are so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with! Have you also tried our wide range of home health testing kits? Including Vitamin D, iron, liver, kidney, thyroid, and many more! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
May 23, 2023
 Verified review

I used the live chat facility to ask if milk was covered in testing

I used the live chat facility to ask some questions. Alex was very helpful and answered them - very promptly too.
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Answer by Allergy Test
May 24, 2023
Thank you so much for reaching out and giving us five stars, Nicola! We are very proud of our LiveChat team, so we will pass this on to Alex and the team straight away. When your results are so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager