Allergy Test- Logo - reviews

Allergy Test
Reviews:

149 reviews in the last 12 months995 total reviews  

3.63
Good
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Top positive review

Nov 26, 2023
 Verified review
I WAS WAITING FOR MY RESULTS, THEY WERE LATE. I CALLED CUSTOMER SERVICE AND THEY WERE EXCELLENT. TRACED MY PACKAGE AND RESULTS. THEY ALSO HELPED ME FIND WERE MY NOTIFICATION ON MY COMPUTER WENT ( IN MY SPAM ) EMAIL CUSTOMER WAS FAST. SAME DAY. 100% SATISFIED. RESULTS ARE SPOT ON. I DIDN'T GIVE THEM ANY INFO ON MY DOG, AND THE RESULTS WERE WHAT HE ALSO HAD AN AVERSION TO. FISH, DAIRY, EGG WHITES AND A LOT OF TROPICAL FRUITS. ALSO PUMPKIN THAT THE VET RECOMMENDED. I WAS FEEDING THAT DAILY. NOW I MAKE SURE HE DOESN'T GET ANY OF THESE FOODS AND HIS STOMACH IS ALREADY BETTER . ALSO HIS ITCHING , RED SKIN. I PLAN TO FOLLOW HIS DIET WITHOUT THE FOOD SENSITIVITIES FOR 3 MONTHS AND RETEST. I WILL LET YOU KNOW HOW IT GOES. HOORAY FOR ME AND MY DOG.
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Top negative review

Feb 29, 2024
 Verified review
I ordered 3 blood allergy tests, 4 inflammation tests, and 2 hair sensitivities test. The 3 blood allergy tests were missing the blood sample card. The inflammation tests were missing the instructions, and the 2 hair tests weren't sent to me at all. I had to chat with customer service to get the link for the hair tests, I had to contact them again for the instructions in the inflammation tests, and I've reached out to customer service 3 times about the missing blood sample cards but no one has been able to help me. They tell me someone will be in touch via email, but they never contact me. I tried to reach customer service by phone by after holding for a few minutes, I get a message saying your phones are closed (even though I'm calling during business hours in the week). Your customer service is junk, your products are junk, I will never order form you again. Still trying to get a refund for the blood tests but no one seems to work at your company!!!
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Reviews for Allergy Test

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Jul 28, 2023
 Verified review
Enquired about the postage via FB messenger. The replies were prompt and information was very detailed. I'm very impressed by the customer service.
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Answer by Allergy Test
Aug 9, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
May 11, 2023
 Verified review

Live chat

Alex was more than helpful. I couldn’t access my downloadable printouts. But helped me really fast. Really happy my issue was resolved promptly
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Answer by Allergy Test
May 12, 2023
Thank you so much for reaching out and giving us five stars, Rachel! ⭐️⭐️⭐️⭐️⭐️ We are very proud of our LiveChat team, so we will pass this on to the team straight away. When your results are so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with! Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Dec 20, 2023
 Verified review
Lucie Ferková was the only part of this experience that was positive. Lucie was true to her word, sincere, and helpful. Thank You Lucie
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Answer by Allergy Test
Dec 29, 2023
Thank you for your review. We are very sorry to see you are not completely satisfied with the service. We are very proud of our customer service team and will pass your kind words on to Lucie right away! If you have any queries or concerns about your order, please contact our customer service team at info@allergytest.co who will be more than happy to assist. We are always trying to improve our service, and your feedback helps! Donna, Customer Service Manager
Oct 12, 2023
 Verified review
Really helped me know what foods to avoid giving my dog. He had horrible allergies and now is doing great once those foods were eliminated
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Answer by Allergy Test
Oct 17, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Jun 1, 2023
 Verified review
Costumer service was super helpful and timely! Got all my questions answered and review help accessing needed documents
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Answer by Allergy Test
Jun 5, 2023
Thank you so much for reaching out and giving us five stars! We are very proud of our LiveChat team, so we will pass this on to the team straight away. When your results are so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with! For over 14 years, Allergy Test have been a worldwide leader, providing clients with answers at exceptional value for money, and it's reviews like yours that help us to reach other people, so THANK YOU! ⭐⭐⭐⭐⭐ We also offer a wide range of home health testing kits, including iron, thyroid, liver, kidney, iron, and much more! Our knowledgeable team would be more than happy to help you choose the right tests for you. If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
May 23, 2023
 Verified review

I used the live chat facility to ask if milk was covered in testing

I used the live chat facility to ask some questions. Alex was very helpful and answered them - very promptly too.
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Answer by Allergy Test
May 24, 2023
Thank you so much for reaching out and giving us five stars, Nicola! We are very proud of our LiveChat team, so we will pass this on to Alex and the team straight away. When your results are so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Jun 4, 2023
 Verified review
Communication great, sorted account access issue, still waiting results of tests but not expecting ready as yet
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Answer by Allergy Test
Jun 6, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@testmypets.com Thanks again for the great review! Donna, Customer Service Manager
May 6, 2023
 Verified review

Live chat

I contacted the live chat for help with the online submission and Alex was very helpful and quick. Thank you.
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Answer by Allergy Test
May 11, 2023
⭐⭐⭐⭐⭐ Thank you so much for the five-star review, Deborah; we're very proud of our 24/7 LiveChat team, who can help you to get any issues rectified quickly, as well as ensure your results make a bit of change in your life! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Aug 24, 2023
 Verified review
easy to use. Requisition number should be included in the kit and not separate in an e-mail or place in both
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Answer by Allergy Test
Aug 29, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Nov 1, 2023
 Verified review
Easy to do. Print form. Snip hair. Mail in. Very informative. Very explanatory. Would recommend
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Answer by Allergy Test
Nov 2, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Jun 29, 2023
 Verified review
I had a question regarding mailing the sample, customer service very helpful and eager to assist!
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Answer by Allergy Test
Jun 30, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Aug 10, 2023
 Verified review
The information provided was a total surprise; it explained a lot of things about my own body.
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Answer by Allergy Test
Aug 14, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
May 12, 2023
 Verified review
Alex one of the support agents was really helpful on livechat and responded quickly!
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Answer by Allergy Test
May 15, 2023
Thank you so much for reaching out and giving us 5-stars, Sarah! ⭐️⭐️⭐️⭐️⭐️ We are very proud of our LiveChat team, so we will pass this on to Sam and the team straight away. When your results are so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
May 23, 2023
 Verified review
Fast and great feedback. Answered any queries I asked, quickly and efficiently!
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Answer by Allergy Test
May 24, 2023
Thank you so much for reaching out and giving us five stars, Natalie! We are very proud of our LiveChat team, so we will pass this on to the team straight away. When your results are so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
May 15, 2023
 Verified review
Alex helped with my problem straight away and sent all the information I needed
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Answer by Allergy Test
May 18, 2023
Thank you so much for reaching out and giving us five stars, Libby! We are very proud of our LiveChat team, so we will pass this on to Alex straight away. When your results are so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Oct 18, 2023
 Verified review
Good price and quick shipping. Had the kind of test I couldn't find elsewhere.
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Answer by Allergy Test
Oct 23, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
May 20, 2023
 Verified review
Alex was very helpful and quick to find the details I asked for. Thanks Alex
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Answer by Allergy Test
May 24, 2023
Thank you so much for reaching out and giving us five stars, Rosie! ⭐️⭐️⭐️⭐️⭐️ We are very proud of our LiveChat team, so we will pass this on to Alex straight away. When your results are so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with! Our comprehensive sensitivity tests can quickly help you understand more about possible trigger items. Using the latest biotechnology in our accredited labs, we test over 1,500 samples per week, providing people with results to help them live a better life, so thank you for your comments! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Jul 18, 2023
 Verified review
Found out what I needed to know. Heather was knowledgeable and courteous.
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Answer by Allergy Test
Jul 20, 2023
Thank you so much for the 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have and we are glad Heather was able to assist you! Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Jun 6, 2023
 Verified review

Live chat

Alex on live chat quickly solved my query, thank you for being so helpful
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Answer by Allergy Test
Jun 28, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Sep 26, 2023
 Verified review
The test was very simple and easy to do. Instructions were very clear!
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Answer by Allergy Test
Oct 9, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allrgytest.co Thanks again for the great review! Donna, Customer Service Manager