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Allergy Test
Reviews:

212 reviews in the last 12 months937 total reviews  

4.34
Good
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Top positive review

8 days ago
 Verified review
I WAS WAITING FOR MY RESULTS, THEY WERE LATE. I CALLED CUSTOMER SERVICE AND THEY WERE EXCELLENT. TRACED MY PACKAGE AND RESULTS. THEY ALSO HELPED ME FIND WERE MY NOTIFICATION ON MY COMPUTER WENT ( IN MY SPAM ) EMAIL CUSTOMER WAS FAST. SAME DAY. 100% SATISFIED. RESULTS ARE SPOT ON. I DIDN'T GIVE THEM ANY INFO ON MY DOG, AND THE RESULTS WERE WHAT HE ALSO HAD AN AVERSION TO. FISH, DAIRY, EGG WHITES AND A LOT OF TROPICAL FRUITS. ALSO PUMPKIN THAT THE VET RECOMMENDED. I WAS FEEDING THAT DAILY. NOW I MAKE SURE HE DOESN'T GET ANY OF THESE FOODS AND HIS STOMACH IS ALREADY BETTER . ALSO HIS ITCHING , RED SKIN. I PLAN TO FOLLOW HIS DIET WITHOUT THE FOOD SENSITIVITIES FOR 3 MONTHS AND RETEST. I WILL LET YOU KNOW HOW IT GOES. HOORAY FOR ME AND MY DOG.
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Top negative review

Sep 14, 2023
 Verified review
I would have liked to see an update on my account when the test kit was received. I reached back out to talk to an employee and was not given a straight answer I was asked to be patient and not worry. I didn't have the best experience with the finger pricking kit. I had to send for a new sampling kit as the finger pricks were not as effective as the ones used to draw blood for blood sugar. I had to poke 4 different fingers for one test. I ensured that I was hydrated. The food allergy test was not specific and had some errors. The test suggests that I have an allergy to milk but does not show in relation to any of the animal products it also suggests meat allergies but is not defined on what animal. Contradictory and confusing.
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Reviews for Allergy Test

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Jun 4, 2023
 Verified review
Communication great, sorted account access issue, still waiting results of tests but not expecting ready as yet
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Answer by Allergy Test
Jun 6, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@testmypets.com Thanks again for the great review! Donna, Customer Service Manager
May 6, 2023
 Verified review

Live chat

I contacted the live chat for help with the online submission and Alex was very helpful and quick. Thank you.
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Answer by Allergy Test
May 11, 2023
⭐⭐⭐⭐⭐ Thank you so much for the five-star review, Deborah; we're very proud of our 24/7 LiveChat team, who can help you to get any issues rectified quickly, as well as ensure your results make a bit of change in your life! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Jan 6, 2023
 Verified review

Good customer service

I appreciate that customer service was able to apply the 15% discount on my order after I had submitted it.
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Answer by Allergy Test
Jan 10, 2023
Thank you very much for your review. We are happy to hear our team could help!
Dec 6, 2022
 Verified review

Fantastic

Quick and easy! Great customer service and the results have really helped me improve my diet and lifestyle!
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Answer by Allergy Test
Dec 14, 2022
Thank you for the 5 stars, Felicia! ⭐️⭐️⭐️⭐️⭐️ We are so happy to hear you are pleased with your testing and experience! Thank you so much for taking the time to review us!
Feb 17, 2023
 Verified review
Sam the customer service agent answered my questions and provided me with the information I requested.
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Answer by Allergy Test
Feb 20, 2023
Thank you for the great review, Elzbieta! ⭐️⭐️⭐️⭐️⭐️ We are very proud of our LiveChat team, so we will pass this on to Sam straight away. When your results are so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with! If you have any further questions, please don't hesitate to reach out to info@sensitivitycheck.com Thanks again for the great review! Donna, Customer Service Manager
Apr 12, 2023
 Verified review
Sam was really helpful and quick to answer all my questions and resolve my enquiry. Would recommend
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Answer by Allergy Test
Apr 20, 2023
Thank you so much for reaching out and giving us five stars, Kirstie! ⭐️⭐️⭐️⭐️⭐️ We are very proud of our LiveChat team, so we will pass this on to Sam and the team straight away. When your results are so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Jan 18, 2023
 Verified review
Customer service on live chat was super fast to respond and sorted the query promptly. Polite too.
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Answer by Allergy Test
Jan 18, 2023
Hi Jim, thank you for your 5-star review! ⭐️⭐️⭐️⭐️⭐️ We're so happy to hear our LiveChat team was able to help you! We are very proud of our customer service, so we will pass this on to the team straight away. When your results are so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with! If you have any further questions, please don't hesitate to reach out to info@testmypets.com Thanks again for the great review! Donna, Customer Service Manager
Jun 29, 2023
 Verified review
I had a question regarding mailing the sample, customer service very helpful and eager to assist!
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Answer by Allergy Test
Jun 30, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Dec 6, 2022
 Verified review
If I could give a higher review I would! Fantastic and the help was above and beyond. Thank you!
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Answer by Allergy Test
Dec 14, 2022
Thank you for your 5-star review, Lorraine! ⭐️⭐️⭐️⭐️⭐️ We are so happy to hear you're pleased with the service received. We're very proud of our customer service team, so we will pass your kind feedback on straight away! Thank you for taking the time to review us!
Mar 9, 2023
 Verified review
Very helpful and quick. Polite and pleasant experience. Best live chat agent i ever talked to
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Answer by Allergy Test
Mar 10, 2023
Thank you so much for the five-star review, Yuliya. We're very proud of our 24/7 LiveChat team, who can help you to get any issues rectified quickly, as well as ensure your results make a bit of change in your life! ⭐⭐⭐⭐⭐ We support you through your wellness journey with our 24hr, seven-day-a-week expert care team. Thank you for taking the time to review us and for choosing Allergy Test! Thanks again for the great review! Kensi Customer Service Team
Dec 6, 2022
 Verified review
Great from start to finish. Helpful, easy and results matched my symptoms! Highly recommend!
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Answer by Allergy Test
Dec 15, 2022
Thank you for the review, we really appreciate it! We're happy you found the test simple, and that your testing was completed quickly. We are glad we could help!
May 12, 2023
 Verified review
Alex one of the support agents was really helpful on livechat and responded quickly!
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Answer by Allergy Test
May 15, 2023
Thank you so much for reaching out and giving us 5-stars, Sarah! ⭐️⭐️⭐️⭐️⭐️ We are very proud of our LiveChat team, so we will pass this on to Sam and the team straight away. When your results are so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Jan 24, 2023
 Verified review
The customer care service is fantastic I was assisted by Alex very helpful and quick
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Answer by Allergy Test
Jan 25, 2023
Thank you for the 5-star review, Michael! ⭐️⭐️⭐️⭐️⭐️ We are happy to hear you are pleased with the service and our customer service team! We are very proud of our LiveChat team, so we will pass this on to Alex straight away. When your results are so important in improving your lifestyle, we understand how important it is to have someone readily available to chat to! If you have any further questions, please don't hesitate to reach out to info@sensitivitycheck.com Thanks again for the great review! Donna, Customer Service Manager
Dec 6, 2022
 Verified review
Fantastic product. Everything from purchase to sending my sample off was a breeze!
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Answer by Allergy Test
Dec 14, 2022
Thank you for your review, David! ⭐️⭐️⭐️⭐️⭐️ We're so happy to hear you are pleased with the whole process!
May 23, 2023
 Verified review
Fast and great feedback. Answered any queries I asked, quickly and efficiently!
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Answer by Allergy Test
May 24, 2023
Thank you so much for reaching out and giving us five stars, Natalie! We are very proud of our LiveChat team, so we will pass this on to the team straight away. When your results are so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
May 15, 2023
 Verified review
Alex helped with my problem straight away and sent all the information I needed
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Answer by Allergy Test
May 18, 2023
Thank you so much for reaching out and giving us five stars, Libby! We are very proud of our LiveChat team, so we will pass this on to Alex straight away. When your results are so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Feb 7, 2023
 Verified review
Very attentive to my questions and sent my results within a minute of asking.
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Answer by Allergy Test
Feb 8, 2023
Thank you so much for the five-star review! we're very proud of our 24/7 LiveChat team, who can help you to get any issues rectified quickly, we are glad your experience has been positive. Thanks again for the great review! Kensi Customer Service Team
Apr 21, 2023
 Verified review
Alex helped me a lot with my issue and provided fantastic customer service!!!
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Answer by Allergy Test
Apr 25, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re so proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team are also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@sensitivitycheck.com Thanks again for the great review! Donna, Customer Service Manager
Dec 28, 2022
 Verified review
Great customer service! Was able to get in contact with someone immediately.
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Answer by Allergy Test
Dec 29, 2022
Thank you for your review! We are glad your experience has been positive and we could answer your questions quickly!
May 20, 2023
 Verified review
Alex was very helpful and quick to find the details I asked for. Thanks Alex
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Answer by Allergy Test
May 24, 2023
Thank you so much for reaching out and giving us five stars, Rosie! ⭐️⭐️⭐️⭐️⭐️ We are very proud of our LiveChat team, so we will pass this on to Alex straight away. When your results are so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with! Our comprehensive sensitivity tests can quickly help you understand more about possible trigger items. Using the latest biotechnology in our accredited labs, we test over 1,500 samples per week, providing people with results to help them live a better life, so thank you for your comments! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager