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Allergy Test
Reviews:

213 reviews in the last 12 months937 total reviews  

4.33
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Top positive review

3 days ago
 Verified review
I WAS WAITING FOR MY RESULTS, THEY WERE LATE. I CALLED CUSTOMER SERVICE AND THEY WERE EXCELLENT. TRACED MY PACKAGE AND RESULTS. THEY ALSO HELPED ME FIND WERE MY NOTIFICATION ON MY COMPUTER WENT ( IN MY SPAM ) EMAIL CUSTOMER WAS FAST. SAME DAY. 100% SATISFIED. RESULTS ARE SPOT ON. I DIDN'T GIVE THEM ANY INFO ON MY DOG, AND THE RESULTS WERE WHAT HE ALSO HAD AN AVERSION TO. FISH, DAIRY, EGG WHITES AND A LOT OF TROPICAL FRUITS. ALSO PUMPKIN THAT THE VET RECOMMENDED. I WAS FEEDING THAT DAILY. NOW I MAKE SURE HE DOESN'T GET ANY OF THESE FOODS AND HIS STOMACH IS ALREADY BETTER . ALSO HIS ITCHING , RED SKIN. I PLAN TO FOLLOW HIS DIET WITHOUT THE FOOD SENSITIVITIES FOR 3 MONTHS AND RETEST. I WILL LET YOU KNOW HOW IT GOES. HOORAY FOR ME AND MY DOG.
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Top negative review

Sep 14, 2023
 Verified review
I would have liked to see an update on my account when the test kit was received. I reached back out to talk to an employee and was not given a straight answer I was asked to be patient and not worry. I didn't have the best experience with the finger pricking kit. I had to send for a new sampling kit as the finger pricks were not as effective as the ones used to draw blood for blood sugar. I had to poke 4 different fingers for one test. I ensured that I was hydrated. The food allergy test was not specific and had some errors. The test suggests that I have an allergy to milk but does not show in relation to any of the animal products it also suggests meat allergies but is not defined on what animal. Contradictory and confusing.
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Reviews for Allergy Test

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Feb 26, 2023
 Verified review
Not received results yet so contacted support team and sam was very helpful
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Answer by Allergy Test
Mar 1, 2023
Thank you so much for reaching out and giving us five stars, Amy! ⭐️⭐️⭐️⭐️⭐️ We are very proud of our LiveChat team, so we will pass this on to the team straight away. When your results are so important in improving your pet's health and lifestyle, we understand how important it is to have someone readily available to chat with! Our testing has helped so many people, and their pets, so it's fantastic to get five stars from you for our service. ⭐⭐⭐⭐⭐ If you have any further questions, please don't hesitate to reach out to info@testmypets.com Thanks again for the great review! Donna, Customer Service Manager
Jan 22, 2023
 Verified review
live chat immediately helped solve the problem - nothing more/better needed
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Answer by Allergy Test
Jan 26, 2023
Thank you for the 5 stars! We are happy to hear your experience has been positive. If you have any questions, please don't hesitate to reach out to our team. Thanks again for the great review! Kensi Customer Service Team
CW
Dec 6, 2022
 Verified review
Great speedy service, really pleasing! Very helpful and practical results.
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Answer by Allergy Test
Dec 14, 2022
Thank you for the 5-star review! We are happy to hear you found the testing helpful, and the processing quick! Thank you for taking the time to review us! ⭐️⭐️⭐️⭐️⭐️
Jul 18, 2023
 Verified review
Found out what I needed to know. Heather was knowledgeable and courteous.
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Answer by Allergy Test
Jul 20, 2023
Thank you so much for the 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have and we are glad Heather was able to assist you! Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Jun 6, 2023
 Verified review

Live chat

Alex on live chat quickly solved my query, thank you for being so helpful
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Answer by Allergy Test
Jun 28, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Feb 20, 2023
 Verified review
They were extremely kind and helpful. I appreciate all they did to help.
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Answer by Allergy Test
Feb 21, 2023
Thank you so much for reaching out and giving us five stars, Ryan! ⭐️⭐️⭐️⭐️⭐️ We are very proud of our LiveChat team, so we will pass this on to the team straight away. When your results are so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with! Our wide range of allergy, food intolerance, sensitivity, and health tests help you understand potential triggers and key biomarkers from the comfort of your own home. We support you through your wellness journey with our 24hr, seven-day-a-week expert care team, so thank you again, Ryan! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Donna, Customer Service Manager
Jan 27, 2023
 Verified review
great customer service both through email and live chat. Prompt responses
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Answer by Allergy Test
Jan 30, 2023
Thank you for the 5 stars! We're pleased to hear our customer service team was able to assist. Thank you again for the review! If you have any questions please email our team at info@allergytest.com Kensi Customer Service Team
Jan 20, 2023
 Verified review
Alex was really helpful just got to the point and answered my question.
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Answer by Allergy Test
Jan 26, 2023
Thank you for your review! We are pleased to hear Alex was able to assist you quickly. If you have any questions, please don't hesitate to reach out to our team. Thanks again for the great review! Kensi Customer Service Team
Jan 26, 2023
 Verified review
Quick response and great customer service. Very helpful and friendly.
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Answer by Allergy Test
Jan 30, 2023
Thank you for the 5 stars! We're pleased to hear our customer service team was able to assist quickly. Thank you again for the review! If you have any questions please reach out to our team. Kensi Customer Service Team
Jun 19, 2023
 Verified review
Great information on my paperwork. Very detailed and quick response.
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Answer by Allergy Test
Jun 28, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Jan 13, 2023
 Verified review
Super fast replies and answered my questions quickly and conscicely.
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Answer by Allergy Test
Jan 18, 2023
Thank you for the 5-star review, Luke! ⭐️⭐️⭐️⭐️⭐️ We are so pleased to hear you're pleased with the speed and quality of our LiveChat service and the team were able to help with your questions! We're proud of our 24/7 LiveChat team who are always on hand to help with your queries. Thank you again for taking the time to review us! Donna Customer Service Manager
Feb 15, 2023
 Verified review
Very prompt response to my online query. Excellent customer service
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Answer by Allergy Test
Feb 20, 2023
Thank you so much for reaching out and giving us five stars! ⭐️⭐️⭐️⭐️⭐️ We are very proud of our customer service team, so we will pass this on to the team straight away. When your results are so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with! Our wide range of allergy, food intolerance, sensitivity and health tests help you understand potential triggers and key biomarkers from the comfort of your own home, and it's reviews like yours that help us to reach more people! In fact, over 9000 people trust us every month to provide fast and accurate results. If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Dec 31, 2022
 Verified review
My operator Heather was very helpful, courteous and quick to answer
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Answer by Allergy Test
Jan 18, 2023
Thank you for your review, Jodi! We're so glad Heather could help you with your queries! Thank you for taking the time to review us!
Jan 25, 2023
 Verified review
easy to send sample , and a great service from customer services
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Answer by Allergy Test
Jan 26, 2023
Thank you for the review, we really appreciate it! We're happy you found the test simple, and that your testing was completed quickly. We are glad we could help! If you have any questions, please don't hesitate to reach out to our team. Thanks again for the great review! Kensi Customer Service Team
Dec 6, 2022
 Verified review
Speedy results and fantastic service. Would definitely recommend.
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Answer by Allergy Test
Dec 14, 2022
Thank you for the 5-star review, Kate! ⭐️⭐️⭐️⭐️⭐️ We are happy to hear you were happy with the service, and that the processing was quick! Thank you for taking the time to review us!
Jan 11, 2023
 Verified review

I am very happy that your team is very responsive and helpful

I am very happy that your team is very responsive to my queries.
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Answer by Allergy Test
Jan 11, 2023
Thank you for your review, Jen! We are so proud of our 24/7 LiveChat team, who are always on hand to help you with any questions or queries you may have. We're so happy they could help with your queries! Thank you so much for taking the time to review your experience!
Jul 14, 2023
 Verified review
Great they were able to provide me with an answer quickly.
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Answer by Allergy Test
Jul 20, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Mar 24, 2023
 Verified review
Sam was lovely, he was on the ball with help and support.
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Answer by Allergy Test
Mar 27, 2023
Thank you so much for reaching out and giving us five stars Nicola! We are very proud of our LiveChat team so we will pass this on to Sam straight away. When your results are so important in improving your lifestyle, we understand the importance of having someone readily available to chat with! Thanks again for the great review! ⭐⭐⭐⭐ Kensi Customer Service Team
Jun 6, 2023
 Verified review
Alex was very helpful and I get my answers very quickly 🤩
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Answer by Allergy Test
Jun 28, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
May 7, 2023
 Verified review
Would highly recommend, my query was resolved in seconds
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Answer by Allergy Test
May 11, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re so proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team are also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@sensitivitycheck.com Thanks again for the great review! Donna, Customer Service Manager