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Allergy Test
Reviews:

157 reviews in the last 12 months990 total reviews  

3.70
Good
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Top positive review

Nov 26, 2023
 Verified review
I WAS WAITING FOR MY RESULTS, THEY WERE LATE. I CALLED CUSTOMER SERVICE AND THEY WERE EXCELLENT. TRACED MY PACKAGE AND RESULTS. THEY ALSO HELPED ME FIND WERE MY NOTIFICATION ON MY COMPUTER WENT ( IN MY SPAM ) EMAIL CUSTOMER WAS FAST. SAME DAY. 100% SATISFIED. RESULTS ARE SPOT ON. I DIDN'T GIVE THEM ANY INFO ON MY DOG, AND THE RESULTS WERE WHAT HE ALSO HAD AN AVERSION TO. FISH, DAIRY, EGG WHITES AND A LOT OF TROPICAL FRUITS. ALSO PUMPKIN THAT THE VET RECOMMENDED. I WAS FEEDING THAT DAILY. NOW I MAKE SURE HE DOESN'T GET ANY OF THESE FOODS AND HIS STOMACH IS ALREADY BETTER . ALSO HIS ITCHING , RED SKIN. I PLAN TO FOLLOW HIS DIET WITHOUT THE FOOD SENSITIVITIES FOR 3 MONTHS AND RETEST. I WILL LET YOU KNOW HOW IT GOES. HOORAY FOR ME AND MY DOG.

Top negative review

Feb 29, 2024
 Verified review
I ordered 3 blood allergy tests, 4 inflammation tests, and 2 hair sensitivities test. The 3 blood allergy tests were missing the blood sample card. The inflammation tests were missing the instructions, and the 2 hair tests weren't sent to me at all. I had to chat with customer service to get the link for the hair tests, I had to contact them again for the instructions in the inflammation tests, and I've reached out to customer service 3 times about the missing blood sample cards but no one has been able to help me. They tell me someone will be in touch via email, but they never contact me. I tried to reach customer service by phone by after holding for a few minutes, I get a message saying your phones are closed (even though I'm calling during business hours in the week). Your customer service is junk, your products are junk, I will never order form you again. Still trying to get a refund for the blood tests but no one seems to work at your company!!!
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Reviews for Allergy Test

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May 31, 2023
 Verified review
Excellent customer service
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Answer by Allergy Test
Jun 5, 2023
Thank you so much for reaching out and giving us five stars, Sophie! ⭐️⭐️⭐️⭐️⭐️ We are very proud of our LiveChat team, so we will pass this on to Alex straight away. When your results are so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
May 29, 2023
 Verified review
Alex quickly and professionally answered my questions.
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Answer by Allergy Test
Jun 5, 2023
Thank you so much for reaching out and giving us five stars, David! ⭐️⭐️⭐️⭐️⭐️ We are very proud of our LiveChat team, so we will pass this on to Alex straight away. When your results are so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
May 24, 2023
 Verified review
I like the results I got, I bought first mine and one for my mom. Then, I was happy with the results and my sisters and brother-in-law were interested on it so I order some for them. Really happy with the experience and results.
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Answer by Allergy Test
May 25, 2023
We're so pleased you're enjoying Sensitivity Check and were happy with your test results. Thank you so much for recommending us! We're so pleased that you chose our service, our own accredited laboratories, and the scientific team continuously innovates and ensures quality with our large range of testing. We also partner with approved labs and test manufacturers to bring you the very best health insights at home including liver functionality, iron deficiency, and Vitamin D testing. If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
May 23, 2023
 Verified review
Fast and great feedback. Answered any queries I asked, quickly and efficiently!
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Answer by Allergy Test
May 24, 2023
Thank you so much for reaching out and giving us five stars, Natalie! We are very proud of our LiveChat team, so we will pass this on to the team straight away. When your results are so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
May 23, 2023
 Verified review
Very helpful and professional very helpful
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Answer by Allergy Test
May 24, 2023
Thank you so much for reaching out and giving us five stars, Amanda! We are very proud of our LiveChat team, so we will pass this on to the team straight away. When your results are so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
May 23, 2023
 Verified review

I used the live chat facility to ask if milk was covered in testing

I used the live chat facility to ask some questions. Alex was very helpful and answered them - very promptly too.
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Answer by Allergy Test
May 24, 2023
Thank you so much for reaching out and giving us five stars, Nicola! We are very proud of our LiveChat team, so we will pass this on to Alex and the team straight away. When your results are so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
May 21, 2023
 Verified review
Customer service is great. Alex is the best!
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Answer by Allergy Test
May 24, 2023
Thank you so much for reaching out and giving us five stars, Jayne! ⭐️⭐️⭐️⭐️⭐️ We are very proud of our LiveChat team, so we will pass this on to Alex straight away. When your results are so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
May 21, 2023
 Verified review

Absolutely life changing

I had problems with my bowel for over 18 months including having two colonoscopies. I saw an advert for the sensitivity test and though why not so I order the test then sent off my samples and received my results a few weeks later. I found out I was 100% sensitive to dairy and egg. Once I cut them out of my diet along with a few other things i no longer have issues. I would recommend this to anyone as the cost is so minimal compared to the benefits
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Answer by Allergy Test
May 24, 2023
Wow, thank you so much for the great review and kind words, Debbie! ⭐️⭐️⭐️⭐️⭐️ We are so happy to hear the testing was able to identify your trigger foods and you're feeling so much better! Our comprehensive sensitivity tests can quickly help you understand more about possible trigger items. Using the latest biotechnology in our accredited labs, we test over 1,500 samples per week, providing people with results to help them live a better life, so thank you for your comments! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
May 20, 2023
 Verified review
Alex was very helpful and quick to find the details I asked for. Thanks Alex
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Answer by Allergy Test
May 24, 2023
Thank you so much for reaching out and giving us five stars, Rosie! ⭐️⭐️⭐️⭐️⭐️ We are very proud of our LiveChat team, so we will pass this on to Alex straight away. When your results are so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with! Our comprehensive sensitivity tests can quickly help you understand more about possible trigger items. Using the latest biotechnology in our accredited labs, we test over 1,500 samples per week, providing people with results to help them live a better life, so thank you for your comments! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
May 18, 2023
 Verified review
Live Chat with 'Alex' as I had downloaded the app and could see no information on there. Alex confirmed my sample had been received but results would be 7-10 days, not the 3-5 days i thought.
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Answer by Allergy Test
May 19, 2023
Thank you so much for reaching out and giving us five stars, May! ⭐️⭐️⭐️⭐️⭐️ We are very proud of our LiveChat team, so we will pass this on to Alex straight away. When your results are so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
May 17, 2023
 Verified review
Everything was great
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Answer by Allergy Test
May 19, 2023
Hi Monique, thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
May 16, 2023
 Verified review
Very kind and helpful person.
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Answer by Allergy Test
May 19, 2023
Thank you so much for reaching out and giving us five stars, Carlos! ⭐️⭐️⭐️⭐️⭐️ We are very proud of our LiveChat team, so we will pass this on to the team straight away. When your results are so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
May 16, 2023
 Verified review
Reliable customer service, professional
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Answer by Allergy Test
May 19, 2023
Thank you so much for reaching out and giving us five stars, Dominika! ⭐️⭐️⭐️⭐️⭐️ We are very proud of our LiveChat team, so we will pass this on to the team straight away. When your results are so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
May 16, 2023
 Verified review
Respond quickly
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Answer by Allergy Test
May 19, 2023
Thank you so much for reaching out and giving us five stars, Roxana! ⭐️⭐️⭐️⭐️⭐️ We are very proud of our LiveChat team, so we will pass this on to the team straight away. When your results are so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
May 16, 2023
 Verified review

Excellent test, very comprehensive! Highly recommended.

I liked the fact there were so many items tested. This was a very thorough list of potential allergens. The results were easy to understand with a range of one (low) through six (high), so you knew exactly how allergic you are to an item. Also liked that the list was separated between being allergic to an item, or being possibly intolerant. The distinction between the two is helpful.
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Answer by Allergy Test
May 18, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We are very happy you are so pleased with the report! We try to make our reports both informative and easy to understand, so your comments are great to hear! Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
May 15, 2023
 Verified review
Alex helped with my problem straight away and sent all the information I needed
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Answer by Allergy Test
May 18, 2023
Thank you so much for reaching out and giving us five stars, Libby! We are very proud of our LiveChat team, so we will pass this on to Alex straight away. When your results are so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
May 15, 2023
 Verified review
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Answer by Allergy Test
May 18, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team are also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
May 14, 2023
 Verified review
They were really helpful.
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Answer by Allergy Test
May 15, 2023
Hi Elena, thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re so proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team are also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
May 12, 2023
 Verified review
Great and quick response
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Answer by Allergy Test
May 15, 2023
Thank you so much for reaching out and giving us five stars, Mike! ⭐️⭐️⭐️⭐️⭐️ We are very proud of our LiveChat team, so we will pass this on to the team straight away. When your results are so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
May 12, 2023
 Verified review
Alex one of the support agents was really helpful on livechat and responded quickly!
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Answer by Allergy Test
May 15, 2023
Thank you so much for reaching out and giving us 5-stars, Sarah! ⭐️⭐️⭐️⭐️⭐️ We are very proud of our LiveChat team, so we will pass this on to Sam and the team straight away. When your results are so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager