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Top positive review
Jul 31, 2023
Verified review
Tous les articles reçues sont conformes et j'ai pu les remplacer.
Il y a un point à améliorer : pour certains articles les notices de montage sont seulement en allemand, sur le site il y une version anglaise, une version en Français serait aussi la bienvenue.
Pour la référence 1026691la pièce est géniale en revanche la notice aurait besoin d'être mieux expliquée car il manque des infos essentielles pour faciliter cette réparation ( je peux vous les décrire si vous le souhaitez)
Skandix krever inn norsk moms (mva), i henhold til VOEC, så langt greit. MEN dei registrer ikke inn pakken/beløpet, slik at for å få ut pakken så må du betale moms en gang til + moms på momsen som allerede er betalt.
Når de blir konfrontert med dette, så nekter de for å ha gjort noe feil, og nekter også å refundere momsen som de har trekt.
I følge skattevesenet så skal selger refundere moms hvis det er blitt betalt dobbelt, men det nekter de på kniven for!
Opplevde dette på begge de bestillinger eg har hatt hos de, men nå blir de ikke flere!!
Everything was excellent. Lots of parts offered, communication, packaging and fast delivery to Croatia. But, the only complaint would be a high delivery fee to Croatia if one orders smaller and not heavy parts. First delivery category is up to 31 kg and the price is high. It would be greatly appreciated if there was a delivery category for items up to 5 kg for example and lower delivery price. Thank you.
Unrealistic postage fees for non-EU countries. I have to use postage forwarding services. You are asking 60€ for package that weighs 0.5 kilograms?! If shipping charges were realistic I would buy more often from you…
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Jun 22, 2023
Verified review
Customer focused
Helpful people on the phone lines, great customer service.
First class communications.
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Jun 22, 2023
Verified review
I think it would be nice to get a more precise time of delivery. Now it can be a diff of 3-4 hours, and then they just ring the door bell.....sometimes it´s not possible to stand by just like that.
Otherwise, just excellent services.
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