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skandix.de
Reviews:

507 reviews in the last 12 months4,277 total reviews  

4.75
Excellent

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Top positive review

Jul 31, 2023
 Verified review
Tous les articles reçues sont conformes et j'ai pu les remplacer. Il y a un point à améliorer : pour certains articles les notices de montage sont seulement en allemand, sur le site il y une version anglaise, une version en Français serait aussi la bienvenue. Pour la référence 1026691la pièce est géniale en revanche la notice aurait besoin d'être mieux expliquée car il manque des infos essentielles pour faciliter cette réparation ( je peux vous les décrire si vous le souhaitez)

Top negative review

Dec 24, 2023
 Verified review
I asked twice the name of an ignition coil cassette manufacturer for SAAB, but twice they refused to disclose. Thus, i decided to buy the part from another provider. We should be informed about the manufacturer or if, eventually, the part is refurbished. I bought a cooling system expansion tank. I paid 36.88 euro for transport. Order was placed December 04. Same day i made the fund transfer. The spare part was delivered December 14 and not 13, as mentioned in the tracking. It is expensive for 10 days wait.
GP
george p.
Athens Greece
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Reviews for skandix.de

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Jul 24, 2023
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Jul 5, 2023
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Jul 3, 2023
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JL V.
SAINT JULIEN EN GENEVOIS
Jun 26, 2023
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Jun 10, 2023
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May 31, 2023
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May 19, 2023
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May 18, 2023
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May 11, 2023
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GP
george p.
Athens Greece
Dec 24, 2023
 Verified review

Spare parts manufacturers and transport cost

I asked twice the name of an ignition coil cassette manufacturer for SAAB, but twice they refused to disclose. Thus, i decided to buy the part from another provider. We should be informed about the manufacturer or if, eventually, the part is refurbished. I bought a cooling system expansion tank. I paid 36.88 euro for transport. Order was placed December 04. Same day i made the fund transfer. The spare part was delivered December 14 and not 13, as mentioned in the tracking. It is expensive for 10 days wait.
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Dec 24, 2023
 Verified review
Quite quick delivery but as always very expensive, also price of item itself varies depending which country you got delivery, price of items without delivery was about 20€ more just because it wasn't delivered in Germany
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Jun 24, 2023
 Verified review
Unrealistic postage fees for non-EU countries. I have to use postage forwarding services. You are asking 60€ for package that weighs 0.5 kilograms?! If shipping charges were realistic I would buy more often from you…
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Jun 14, 2023
 Verified review

Wrong replacement part

ey sent me the wrong replacement part, and to get my money back I have to spend on return shipping...I don't think so. I don't know if your insurance can take care of the shipping from Italy to Germany?
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Answer by skandix.de
Jun 14, 2023
Hello, our sales team already replied to you by emaill. The wrong item was not our fault, you simply ordered an item not fitting your car. That happened because you ignored the details in the item description.
Dec 10, 2023
 Verified review
pas de traduction en français le produit est commandé avec le numéro de série et pourtant il n'est pas compatible. et ne correspond pas à la pièce d'origine.
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Answer by skandix.de
Dec 13, 2023
We tried several times to contact you to clarify or solve the problem but there was no reaction to our messages.
Aug 28, 2023
 Verified review
I purchased the rear coil spring which didn’t fit to my car! I asked them the best way to change it but no any response from them yet!
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Answer by skandix.de
Aug 28, 2023
We explained several times that you ordered the wrong spring because you did not mention the details in the item description. We also told you the correct item no. for your car. Of course you can return the mistakenly ordered spring for refund (also already offered before by email).
Dec 3, 2023
 Verified review
Get more press to the companys to deliver in time! My parts should be deliverd in two weeks, now its three weeks and No answer!
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Nov 27, 2023
 Verified review
Ordered two parts, the delivery only took a couple days which was good but one of the parts was broken.
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Aug 9, 2023
 Verified review
Shipping cost was very expensive, ot was defined after I have paid the order, so this could be improved
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Sep 18, 2023
 Verified review
Ich habe noch nichts erhalten und weiß auch nicht, wann ich die Ware erhalten werde.
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Answer by skandix.de
Sep 18, 2023
Ihre Bestellung wurde am 07.09.2023 versendet. Sie haben mit Zahlung per Nachnahme bestellt. Der Paketdienst hat nun schon mehrfach versucht, das Paket zuzustellen, hat aber nie jemanden angetroffen. Details zur Sendung und Zustellung entnehmen Sie bitte der Sendungsverfolgung.
PG
Phil G.
Kendal
Jul 15, 2023
 Verified review
They have decent stocks of parts, but the shipping charges are very high.
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