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Top positive review
Jul 31, 2023
Verified review
Tous les articles reçues sont conformes et j'ai pu les remplacer.
Il y a un point à améliorer : pour certains articles les notices de montage sont seulement en allemand, sur le site il y une version anglaise, une version en Français serait aussi la bienvenue.
Pour la référence 1026691la pièce est géniale en revanche la notice aurait besoin d'être mieux expliquée car il manque des infos essentielles pour faciliter cette réparation ( je peux vous les décrire si vous le souhaitez)
Skandix krever inn norsk moms (mva), i henhold til VOEC, så langt greit. MEN dei registrer ikke inn pakken/beløpet, slik at for å få ut pakken så må du betale moms en gang til + moms på momsen som allerede er betalt.
Når de blir konfrontert med dette, så nekter de for å ha gjort noe feil, og nekter også å refundere momsen som de har trekt.
I følge skattevesenet så skal selger refundere moms hvis det er blitt betalt dobbelt, men det nekter de på kniven for!
Opplevde dette på begge de bestillinger eg har hatt hos de, men nå blir de ikke flere!!
ey sent me the wrong replacement part, and to get my money back I have to spend on return shipping...I don't think so.
I don't know if your insurance can take care of the shipping from Italy to Germany?
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Answer by skandix.de
Jun 14, 2023
Hello, our sales team already replied to you by emaill. The wrong item was not our fault, you simply ordered an item not fitting your car. That happened because you ignored the details in the item description.
Dec 10, 2023
Verified review
pas de traduction en français le produit est commandé avec le numéro de série et pourtant il n'est pas compatible. et ne correspond pas à la pièce d'origine.
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Answer by skandix.de
Dec 13, 2023
We tried several times to contact you to clarify or solve the problem but there was no reaction to our messages.
Aug 28, 2023
Verified review
I purchased the rear coil spring which didn’t fit to my car! I asked them the best way to change it but no any response from them yet!
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Answer by skandix.de
Aug 28, 2023
We explained several times that you ordered the wrong spring because you did not mention the details in the item description. We also told you the correct item no. for your car. Of course you can return the mistakenly ordered spring for refund (also already offered before by email).
Dec 3, 2023
Verified review
Get more press to the companys to deliver in time! My parts should be deliverd in two weeks, now its three weeks and No answer!
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Sep 18, 2023
Verified review
Ich habe noch nichts erhalten und weiß auch nicht, wann ich die Ware erhalten werde.
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Answer by skandix.de
Sep 18, 2023
Ihre Bestellung wurde am 07.09.2023 versendet. Sie haben mit Zahlung per Nachnahme bestellt. Der Paketdienst hat nun schon mehrfach versucht, das Paket zuzustellen, hat aber nie jemanden angetroffen. Details zur Sendung und Zustellung entnehmen Sie bitte der Sendungsverfolgung.
May 24, 2023
Verified review
Prodotto con codice cancellato
Ho ricevuto un prodotto di dubbia provenienza e con i codici cancellati
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Answer by skandix.de
Jun 12, 2023
You received a new aftermarket product on which our supplier removed a series number. unfortunately we can not influence that. If you do not want to use it, you can return it, covered by your right to withdraw the order.
Nov 12, 2023
Verified review
Paket ist mit Versanddienstleister nicht angekommen.
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Answer by skandix.de
Nov 13, 2023
Bitte entschuldigen Sie die Unannehmlichkeiten. Der Vorgang wurde mit unseren Mitarbeitern geklärt.
Jul 17, 2023
Verified review
Improve packaging, costs and courier service.
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Nov 22, 2023
Verified review
2 weeks , - no parts received yet ??
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Answer by skandix.de
Nov 22, 2023
Your order could not be delivered by the parcel service and is stocked for pickup. Please follow the tracking to figure out where you can pick it up.
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