TrustmarkValid
TrustmarkValid
certified since: 2/26/2018
updated on: 7/6/2022
skandix.de is checked and certified according to the Trusted Shops quality criteria
- Verified identity
- Protection of personal data
- Clear ordering process
Secured by a guarantee
At skandix.de, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more
Reviews for skandix.de
This is how we ensure that reviews come from real consumers.
the most relevant positive review
5 months ago
Excellent in every way - really happy that you were able to supply the Volvo part that i needed - delivery was about 4 weeks as indicated - Would have been faster but delays in Singapore,Sydney and Auckland.
Part received in good condition - Correct Part supplied for my Volvo - Part fitted perfectly.
My car now fully compliant for issue of WOF
Was seriously considering "parking up" the Volvo and buying something different because of the lack of interest by the Volvo agents in sourcing parts for me and the extreme cost of European car parts in NZ
Many thanks for helping me in this instance
Best Wishes, John Edwards..
P/S Only complaint I have was the shipping cost of 140 euros to NZ for a rather small , light weight part ??? But never mind it would have cost me a lot more to buy another car...
Read more
Report review
Show all positive reviews
the most relevant critical review
1 month ago
Des difficultés pour se servir du logiciel de commande qui est en anglais ou en allemand ce qui m 'a valu des maladresses pour payer mes achats et heureusement un personnel de votre équipe est venu m'aider par téléphone.
Pourquoi le logiciel , le site n'est-il pas aussi en français tout simplement? Normalement c'est en suivant la procédure, page par page que l'on doit arriver au final au paiement avec possibilité de revenir sur le "panier" en cas de rectification. Pour quelqu'un qui ne connaît pas la langue de Goethe et dont l'anglais date un peu (enseignement secondaire) vu mes 71ans, ce n'est pas évident. Dépêchez-vous d'apporter une traduction en français , on est en Europe ce qui serait beaucoup plus facile pour les fidèles de la marque que nous sommes depuis deux générations. Merci
Read more
Report review
Show all critical reviews
Reviews for skandix.de
Filter
Sort by Relevance
Verified review
5 days ago
transport trop cher
Report review
Verified review
10 days ago
No parts
Report review
Verified review
1 month ago
Des difficultés pour se servir du logiciel de commande qui est en anglais ou en allemand ce qui m 'a valu des maladresses pour payer mes achats et heureusement un personnel de votre équipe est venu m'aider par téléphone.
Pourquoi le logiciel , le site n'est-il pas aussi en français tout simplement? Normalement c'est en suivant la procédure, page par page que l'on doit arriver au final au paiement avec possibilité de revenir sur le "panier" en cas de rectification. Pour quelqu'un qui ne connaît pas la langue de Goethe et dont l'anglais date un peu (enseignement secondaire) vu mes 71ans, ce n'est pas évident. Dépêchez-vous d'apporter une traduction en français , on est en Europe ce qui serait beaucoup plus facile pour les fidèles de la marque que nous sommes depuis deux générations. Merci
Report review
Verified review
2 months ago
I bought from Skandix because the prices are quite competitive and shipping is reasonable. Goods always arrived in good condition.
However, shipping takes longer than pre-covid and if the part is urgently required, your down time will be just as long. It took roughly a month to arrive. I would not recommend Skandix if you need the parts quickly but otherwise a good place to shop for parts.
Report review
Verified review
1 month ago
Report review
Verified review
3 months ago
Report review
Answer by skandix.de
3 months ago
We are sorry that you are not happy with your order. Please let us know what exactly went wrong. You can also contact our sales team by email.
Verified review
4 months ago
My shipping is missing
Tracking CS235144045DE
Report review
Answer by skandix.de
4 months ago
We are sorry for the long shiping delay. We will contact DHL to figure out what´ up and get back to you by email.
Verified review
4 months ago
Report review
Verified review
6 months ago
Postage costs!!!! …. The parts are correct and as advertised … and prices for parts fair …. But the postage costs to the UK are beyond ridiculous …
Report review
Verified review
1 year ago
I STILL DID NOT RECEVE MY ORDER .
IS IT POSSIBLE TO SEND SOME INFO ABOUT THE DILIVERY TIME.
GR PIETER VAN HAM
Report review
Answer by skandix.de
10 months ago
We are sorry for the long delivery time, hte order was delivered on 20.082021 and the damaged item was replaced immediately.
Verified review
7 months ago
Absolutely need to change their delivery partner. I didn't receive the ordered yet while 1month has passed.
Report review
Answer by skandix.de
7 months ago
We are sorry for the delay but specially around end of the year the parcel runtimes with DHL may vary. Unfortunately runtimes and customs procedures in the detination countries are out of our influence.
Verified review
8 months ago
No installation manual in the box
Report review
Answer by skandix.de
7 months ago
If something is missing or there are any other problems with your order, please contact our sales team by email.
Verified review
6 months ago
Report review
Verified review
6 months ago
Report review
Answer by skandix.de
6 months ago
Please let us know the reasons for your rating.
Verified review
7 months ago
Report review
Verified review
8 months ago
Report review
Verified review
9 months ago
Report review
Answer by skandix.de
9 months ago
As already discussed by email the thermostate you got is the up to date original part. We are sorry if you are not happy but we have no influence on original items.