Test My Allergy USA- Logo - reviews

Test My Allergy USA
Reviews:

163 reviews in the last 12 months260 total reviews  

2.92
Fair
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Top positive review

Feb 10, 2024
 Verified review
The results are helpful in many ways. I do have a concern that because the testing is done in the UK, and I live in the US, that some items which would show up strongly are not included. For example, Madrona trees are in the NW, north of Seattle, where I live, but may not be in the list of environmental items being tested. Also, I'm very allergic to house dust, but don't see it listed. I have ongoing sinus issues and wondering if there are a number of substances that only came to 84%, but collectively could make a difference. On another note, I am grateful that this test has been made affordable, and realize that I am probably wanting too much for the money. Thank you for providing a low cost alternative.

Top negative review

Jan 31, 2024
 Verified review
I hate to say it but I believe Test My Allergy is a scam. I had ordered one test for the basic hair test. Plucked hairs from my scalp. I thought it was great and a year or so later, I decided to purchase the premium hair test to check for the things that weren't checked for in the basic test. Plucked the hair from my scalp- hair had not been cut between tests. I was expecting the new test to have the same information as the first test along with new information that wasn't tested for in the first test. Yea, I received all new information. Very few same items. Like food sensitivities- a whole bunch of new ones and maybe 3 repeat ones. How can around 20 food sensitivities all change and go away in less than 2 years time? Especially when I hadn't changed my diet or lifestyle at all. After I received my second test and seen the results didn't even remotely match my first test, I started to look up reviews for TMA. It seems they have excellent reviews for people who order 1 test- or select that they want to do a retest. But for those who do 2 tests under different names but same hair- those are the ones who are getting drastically different results like mine. Which when paired with my results and after seeing other people's feedback- I think Test My Allergy is a scam service. Before you use this service, please do your research and look at feedback from other people. I seen people who ordered 2 tests at the exact same time and plucked hairs at the same time- but both tests were different. The company may have a good idea, but it needs more work and testing before taking money from people and selling it as a product.
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Reviews for Test My Allergy USA

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Apr 15, 2024
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Apr 13, 2024
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Mar 3, 2024
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Feb 19, 2024
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Mar 15, 2024
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I was never given instructions on the allergy test I purchased, never received a confirmation email. I waited weeks for it to be delivered in the mail but it never was. I put in a dispute with Paypal and that is when I find out it's not a test delivered in the mail. I followed the instructions in the message from the paypal dispute, and as of today (3 days later) I still don't have the email I was suppose to get with the instructions and where to send it.
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Feb 29, 2024
 Verified review
It is not a physical product. They supposedly email you a form but I never got it. When I emailed them I was ignored until after I filed a claim with Paypal. They sent me a link in the Paypal dispute but I have no confidence that I will receive an email result when they never sent an email confirmation with instructions after payment. And Paypal has not issued a refund with my dispute.
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Answer by Test My Allergy USA
Mar 4, 2024
Thank you for your review. I am very sorry to hear you are not completely satisfied with the service. I am pleased to confirm your order confirmation email was sent on 30th January and contained your patient submission link, and I can see you completed your patient submission details 6th February and we emailed you a copy of your completed form. If you have any questions, queries, or concerns regarding your test, please do not hesitate to contcat our team who will be more than happy to assist. Donna Customer Service Manager
Feb 26, 2024
 Verified review

Run away from this scam

I have sent over four emails to register the kit and there has been no response. My first email was over a month ago I’m not sure why you would even bother with feedback when you can’t figure out how to respond to an email you don’t have a phone number so I am required to email you, and you choose to not respond
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Mar 11, 2024
 Verified review

No follow up

I paid for the service and it was taken out of my credit card but I never heard anything else. Is there something I was supposed to do to have this done?
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Mar 14, 2024
 Verified review
I have never received my allergy test kit. It has been over a month since I ordered. Would be nice to get it.
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Feb 18, 2024
 Verified review
Never received the test. Please refund my money. Sabrina Stewart
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Feb 22, 2024
 Verified review
I never received my kit even though I paid for it.
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Feb 22, 2024
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I never received the test kit that I paid for.
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Mar 5, 2024
 Verified review
I never received any results.
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Mar 5, 2024
 Verified review
I haven’t even received mine!
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Feb 22, 2024
 Verified review
I never received my order!
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Feb 24, 2024
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I never got my product.
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Feb 25, 2024
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Where’s my order??????
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Mar 13, 2024
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I never received it
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Feb 28, 2024
 Verified review
They are horrible .
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Answer by Test My Allergy USA
Mar 4, 2024
Thank you for your review. I am very sorry to hear that you are not completely satisfied with the service. Our team would love to assist. Please do reach out to our expert and friendly team at info@testmyallergy.com if you have any questions, queries, or concerns. Donna Customer Service Manager
Feb 10, 2024
 Verified review
The results are helpful in many ways. I do have a concern that because the testing is done in the UK, and I live in the US, that some items which would show up strongly are not included. For example, Madrona trees are in the NW, north of Seattle, where I live, but may not be in the list of environmental items being tested. Also, I'm very allergic to house dust, but don't see it listed. I have ongoing sinus issues and wondering if there are a number of substances that only came to 84%, but collectively could make a difference. On another note, I am grateful that this test has been made affordable, and realize that I am probably wanting too much for the money. Thank you for providing a low cost alternative.
Report review