Review summary
Customers frequently praised the fast shipping and punctual delivery. Support interactions were widely commended for being helpful, responsive, and friendly. Most customers were satisfied with the quality of their purchases, describing items as original and matching descriptions. Packaging was often described as excellent and secure. A small number of customers reported smooth refund experiences. Customers generally found the website information complete and useful. A few customers experienced delays or issues with delivery. Some noted a lack of response from support in rare cases. There were rare complaints about product quality. Some customers suggested improvements for more environmentally friendly packaging. Others expressed frustration with unresolved or undelivered orders. A few requested more product details on the website.
This text was automatically created by an AI system from user reviews.
Was this information helpful to you?
Authentic reviews from real people.
How Trusted Shops prevents fake reviewsReviewsHelveti.eu
(5)
(0)
(1)
(4)
(83)
Verified
Ottimo sito, c'era un piccolo problema sui tempi di consegna, una volta segnalato il problema si sono attivati subito per risolverlo contattando loro stessi il corriere, tutto risolto nella massima gentilezza e velocità. La mia esperienza è più che positiva e lo consiglio vivamente per un acquisto in tranquillità.
Reply from Helveti.eu
Thank you for your praise, kind words and patience with the transportation solution. We really appreciate your time.
We believe that we will continue to provide these services.
May the watch always bring you joy. Best regards, Tereza - Helveti
Verified
You had the watch in stock I was looking for, even though it was sold out in other stockists years ago.
The watch arrived as advertised and undamaged .
Reply from Helveti.eu
We are really glad that we had the watch in stock you were looking for, even though it was sold out in other stockists years ago. We appreciate your kind words.
Thank you for your time. May the watch always bring you joy.
Kind regards, Tereza - Helveti.eu
Verified
Great service and communications. I've purchased the watch, which appeared to be very nice, and then had some questions about handling it. Received useful explanations and recommendations. Very satisfied!
Edward
San Francisco, CA USA
Reply from Helveti.eu
We are really glad that you are satisfied with our service. Hope you enjoy your watches.
Tereza - Helveti
Verified
Foarte punctuali!Comanda a juns in 2 zile.Plata la ridicarea coletului in aceasta era a fake colet a fost un attu.Felicitari echipei!(Poze nu pot pubica intrucat recenzia am publicat-o dupa ce am oferit cadoul)
Reply from Helveti.eu
Thank you for your kind words. We are glad that you are satisfied with delivery and all service. Thank you for your time, we appreciate it.
Best regards, Tereza - Helveti
Verified
Best Shop
quick and friendly customer service who cares about their customers unlike some bigger sellers. So thank you guys for the watch!
Reply from Helveti.eu
Thank you for your kind words and praise. We appreciate that you are satisifed :)
Thank you very much. I hope the watch brings you joy.
Best regards,
Tereza - Helveti.eu
Verified
Ottimo orologio in supertitanio Citizen.
Imballaggio e tempi di consegna inappuntabili. Servizio di controllo spedizione costante e premura per il cliente di primordine. Ho fatto un bel regalo a mio figlio, grazie a Voi. Di sicuro saro' ancora vostro cliente. Auguri per le prossime festivita'
Reply from Helveti.eu
We appreciate it, thank you for such a kind review. :-) Looking forward to see you again!
Jakub - Helveti.cz
Verified
Pure excellence!
Great experience overall.
Reply from Helveti.eu
Thank you for your amazing review and wonderful compliments. We really appreciate your words.
Thank you very much. Kind regards,
Tereza - Helveti.eu
Verified
Faster delivery could be faster, everything else is good
Reply from Helveti.eu
Thank you for your amazing feedback. We are glad that you are satisified with everything. I hope that delivery will be faster in the future.
Thank you for your time. We appreciate it.
Kind regards, Tereza - Helveti.eu
Verified
Fantastic service and friendly people.
Reply from Helveti.eu
Thank you for your kind words. We are glad that you are satisified, we appreciate your time and interest.
Best regards, Tereza - Helveti.eu
Verified
Verified
Verified
Gyors, korrekt!
Reply from Helveti.eu
Thank you for your kind words. We are glad that you are satisfied.
May the watches bring you joy.
Kind regards, Tereza - Helveti.eu
Verified
Very good quality watch strap. It fits perfectly on my watch. Love it!❤️
Reply from Helveti.eu
Good morning,
thank you for your amazing feedback :) We are glad that you are satisfied and you love your strap :) We appreciate it.
Thank you for your time. Best regards,
Tereza - Helveti.eu
Verified
Reply from Helveti.eu
Thank you for your amazing feedback. We appreciate your time.
May your watch brings you joy!
Kind regards,
Tereza - Helveti
Verified
A very fast and reliable company. Their customer service is excellent, and they were able to help me with my order almost immediately, even during our chat conversation. Thank you, I recommend them to everyone!
Reply from Helveti.eu
Thank you for your kind words, we appreciate it!
Jakub - Helveti.cz
Verified
Reply from Helveti.eu
Thank you for review. We are glad that you are satisifed. We appreciate it.
Thank you for your time. Kind regards,
Tereza - Helveti.eu
Verified
True professionals. From the web site, to the communication, the product, the shipping...
Great place to purchase wathces. I bought the same watch twice; once for my son and once for me.
Reply from Helveti.eu
We appreciate your words, glad all went smoothly. Thank you for your orders!
Jakub - Helveti.cz
Verified
Certina DS 8 Gent
I have ordered Certina with good discount from Helveti.eu, and I very satisfied with it. Really good experience with the shop. Very fast delivery and good communication with them.
Recommend Helveti.
Reply from Helveti.eu
Thank you very much for your order and a nice review, we appreciate it!
Jakub - Helveti.cz
Verified
Great at all cases
Very competitive price, great response to my email inquiries and very fast delivery of the product to another country!
Reply from Helveti.eu
Thank you for your review, we enjoy reading reviews like this! Glad you were satisfied with what we had to offer.
Jakub - Helveti.cz
Verified
Top shop! From the customer support to the quality of the products. I totally recommend.
Reply from Helveti.eu
What a beautiful new watch, thank you for choosing Helveti!
Jakub - Helveti.cz