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Review summary
Customers overwhelmingly appreciated the fast and prompt delivery of their orders. The majority noted that the products received were of high quality and matched expectations. Many highlighted the careful and secure packaging of batteries. The straightforward and easy process of finding and ordering the correct battery was also praised. Several reviews commended the helpful and professional customer support, with quick refunds or effective problem resolution occasionally mentioned. Many customers found the pricing competitive and reasonable, and some specifically mentioned good value compared to alternatives. Additionally, customers commented positively on the ease of installation, with clear instructions and hassle-free setup.
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How Trusted Shops prevents fake reviewsReviewsbattery-direct.com
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Verified
Great service. Batteries dispatched and delivered quickly. They came very well packaged and arrived in good condition. Price was good although import taxes did add a bit to the price. It’s a pity that, for UK customers, prices included all taxes.
Thank you
Verified
If you are looking for a great way to replace your UPS batteries, then here is where you should look!
Using your web-site we very easily could find the replacement battery for our UPS.
Ordering was straight forward as was shipping.
The batteries are extremely well packaged with an amazingly well crafted holder to remove them from the box. Great job.
Thank you.
Verified
Excellent product, problematic courier
The battery is exactly what the product page says it is, it has been installed on the UPS without issue and it has flawlessly worked since. It is also significantly cheaper (at time of purchase) than the official APC replacement.
The problem however came from the shipping company, which lost the parcel by delivering it to a neighbor and very opaquely marking the parcel as rescheduled. I miraculously recovered it after it being missing 4 days but not before said neighbor opened the parcel.
Hopefully this incident will make battery direct audit their shipping company of choice because it would have been a perfect experience otherwise.
Reply from battery-direct.com
Dear Sir or Madam,
thank you for your review. We are sorry to hear that you experienced shipping issues and were dissatisfied with the courier service. We understand your frustration and sincerely apologize for any inconvenience caused. We will take your feedback into consideration as we continue to improve our shipping processes and cooperation with our delivery partners.
Best regards
Your Battery-Direct Team
Verified
Good value
Delivery was quick.tracked
& the Battery was just what I wanted & a saving of £200
Verified
Excellent packaging and easy installation
I thought I was in for a long session, but it was just a matter of opening the package, sliding out the old battery and inserting the new one. Couldn't be easier!
Verified
Quick delivery and my elinchrom quarters flash equipment works like new
Verified
Great experience. Quick delivery and very helpful customer support
Verified
Quick. Packed perfectly
Verified
ok 5 *****
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Good products, good product info, good pricing and fast delivery. There are multiple ways to find the battery you need. With 10 purchases since 2012 I never needed customer service. I think that is a good thing. I see no downsides.
Verified
Verified
fast delivery
Good and clear website.
Verified
Okay
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Perfect service
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So far so good
So far, so good. Battery replacement went well. Hope the lifetime will be long, took the warranty extension as well to have 3 years warranty. Pricing a lit more than other eastern imported cheap batteries, but hope to have good German reliability and quality with 3 years hassle-free warranty for about 1/3 of an APC original spare
Verified
Ordering en shipment. All well!
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Verified Reviews
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.Imported Reviews
They are not included in the overall rating. No verification measures have been taken.Contact
- +497253932900
- www.battery-direct.com
- info@battery-direct.com
- Bad Schönborn, DEU
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