Isabel BernardReviews:
107 reviews in the last 12 months612 total reviews
Good
Top positive review
Feb 10, 2024
Verified review
It was definitely a great experience very fast delivery and an amazing product. The bag has everything I’m looking for in a bag including pockets zips etc. It’s perfect size has a nice soft fabric inside and it’s seems very sturdy and stiff so it won’t loose its shape. The colour is taupe for sure even thou it looks a bit beige on the website. Also the handles stay upright which can be a little annoying but I suppose it’s something to get used to. I really like this bag and I will highly recommend it.
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Top negative review
Feb 26, 2024
Verified review
Before I bought I came here to read the reviews and decided to take the risk.
Bought 2 items with the first no problems.
The second it’s been a nightmare, they don’t reply to emails, only phone calls.
The courier lost my package, I had to write a form that I didn’t get it, waited 15 days until they send again and the onus is on the buyer to solve the seller problem.
They took so long to solve the problem now my ring size isn’t available anymore so I’ll have to pay for getting to my size this side.
Still waiting to see if the ring arrives this time around.
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Reviews for Isabel Bernard
Jan 28, 2024
Verified review
Fast
Easy to order, fair prices, quick delivery!
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Jan 28, 2024
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Arrived fast and very good quality. Excellent
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Jan 28, 2024
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Fair prices and very beautiful products
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Jan 28, 2024
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Fast and efficient
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Jan 27, 2024
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Jan 25, 2024
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Packaging and shipping
Adorable packaging and insanely fast delivery
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Jan 24, 2024
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Keine Probe, ist das sicher Gold?
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Jan 24, 2024
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Très jolie.. Rien à dire 👌
Juste un numéro 55 tour du doigt !?
Merci 🌹
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SH
Sarah H.
Klosterneuburg
Jan 22, 2024
Verified review
Everything worked great!
Everything worked great, I will definitely order again. Great products, fantastic quality!
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Jan 21, 2024
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Item was delivered promptly. Quality is only OK, wouldn't have been at all happy if I had paid full price for the item.
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VB
Venus B.
Heidelberg
Jan 21, 2024
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Jan 14, 2024
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I like the bag but shipping to UK costs are higher than anticipated due to BREXIT.
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Jan 13, 2024
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Jan 13, 2024
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Beautiful and good quality shoes.
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Jan 12, 2024
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Very helpful customer service
During the busy holiday season, the post did not deliver my package. Isabel Bernard customer service helped me through the process and made sure I was helped and still got my delivery.
I give 100% stars to this business (it was my first order) for their help, beautiful quality products and great webshop to go through.
These are the little things, that make a customer come back
Thank you very much!
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Jan 8, 2024
Verified review
Nice shoes and great service!
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Dec 27, 2023
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Dec 27, 2023
Verified review
Fantastic quality product, quick delivery and beautiful packaging. Already ordered another item.
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Dec 22, 2023
Verified review
Snelle levering, mooi product. Had is chiqueker ingepakt mogen worden. Niet in een plastic zakje.
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Answer by Isabel Bernard
Dec 26, 2023
Dank je wel voor je feedback. We zijn blij dat je tevreden bent met de snelle levering en het mooie product. We zullen zeker rekening houden met je opmerking over de verpakking. Het is belangrijk voor ons om onze producten op een aantrekkelijke manier te presenteren en de verpakking speelt daarbij een rol. Als je in de toekomst nog meer producten bij ons bestelt, hopen we dat de verpakking aan je verwachtingen zal voldoen. Als je verdere vragen of opmerkingen hebt, aarzel dan niet om contact met ons op te nemen. We staan altijd klaar om te helpen. Bedankt voor je feedback! ^HJ