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Top positive review
Feb 10, 2024
Verified review
It was definitely a great experience very fast delivery and an amazing product. The bag has everything I’m looking for in a bag including pockets zips etc. It’s perfect size has a nice soft fabric inside and it’s seems very sturdy and stiff so it won’t loose its shape. The colour is taupe for sure even thou it looks a bit beige on the website. Also the handles stay upright which can be a little annoying but I suppose it’s something to get used to. I really like this bag and I will highly recommend it.
Before I bought I came here to read the reviews and decided to take the risk.
Bought 2 items with the first no problems.
The second it’s been a nightmare, they don’t reply to emails, only phone calls.
The courier lost my package, I had to write a form that I didn’t get it, waited 15 days until they send again and the onus is on the buyer to solve the seller problem.
They took so long to solve the problem now my ring size isn’t available anymore so I’ll have to pay for getting to my size this side.
Still waiting to see if the ring arrives this time around.
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Reviews for Isabel Bernard
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Jul 25, 2023
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Everthing was well
Fast delivery, wonderful jewellery
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Jul 24, 2023
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Jul 23, 2023
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Jul 21, 2023
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Still didn't recieve the item, apparently it has been delivered but the delivery drivet just left it in the frontyard,
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Jul 20, 2023
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Jul 15, 2023
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Just perfect!
Quick delivery, not the next day, but quick enough. Bought several (ear)rings past 6-7 months (rivoli collection) and they’re all just perfect! Love them!
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Jul 15, 2023
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El pedido aún no ha llegado.
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Answer by Isabel Bernard
Jul 21, 2023
Grazie per la tua opinione. Vediamo che il tuo pacco è arrivato. Divertiti con il tuo acquisto! ^MB
Jul 13, 2023
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quick and neat delivery. Pretty jewelery ! I'm delighted with my bracelets
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Jul 12, 2023
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Returned the product but No refund
I have received the email confirming that my return has been received in good order, and will process the refund on 21/6. However, I still have not got my money back after three weeks (today is 12/7). Please follow-up!
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Answer by Isabel Bernard
Jul 14, 2023
Thank you for your review. How very unfortunate how this turned out. Apologies for this. We see that we have been in contact with you and are happy to see this is solved. ^MB
Die Artikel haben ein hübsches modernes Design, das ist toll. Ansonsten sind die Schmuckstücke filigran und qualitativ eher mittelmäßig. Zwei Armbänder sind schon kaputt gegangen, eins konnte ich reklamieren, ein anderes habe ich verloren. Ich bin gespannt, wie es sich nun bei den Ohrringen verhält.
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Jul 4, 2023
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Jul 4, 2023
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Jul 4, 2023
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Given promo code did not work. Didn't get 10% promo code for subscribing to newsletter.
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Answer by Isabel Bernard
Jul 7, 2023
Thank you for your review. We are sorry to hear that you were not able to redeem the promotional code. If you have problems redeeming a promotional code, you can always contact our customer service, they will be happy to help you. ^MB
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