Representatives are very courteous and swift and efficient in their replies.
But delivery is slow.
I would like to see THC oil available with the max legal percentage of the psychotropic chemicals
Franchement, j'ai reçu la gélato nano, ce n'est que des branches, feuilles, que du trim une dizaine de tête normal et beaucoup de tête maron (pourrit ) déjà la dernière fois sur édition spéciale nano, j'en ai assez de réclamer de plus je vous ai commandé quasiment 500 à 600 euro de produit ces derniers mois aucun Kdo même pas un filtre à charbon actif, ni un paquet de feuilles très déçu !! J'ai l'impression aussi que les points de récompense ne progresse pas à voir , mais à bout , pourtant je dois dire que quand les livraisons sont correct les produits son bien, et qualitatif, mais trop souvent de problème et ce n'est pas la première fois.
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May 4, 2024
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Bad quality
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Apr 14, 2024
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Answer by uWeed Swiss CBD Shop
12 days ago
We noticed you recently left a review on Trusted Shop, and we wanted to reach out and say a big THANK YOU for taking the time to share your feedback with us! 😊
We're thrilled to hear from our valued customers and learn about your experience with us. We're constantly striving to provide the best possible service and products, so your input is incredibly valuable to us.
However, we noticed you rated us with 3 stars, and while we're grateful for your review, we'd love to learn more about your experience and see if there's anything we can do to make it a 5-star experience! 🌟
Could you please share with us any specific reasons or feedback behind your rating? Your insights will help us improve and ensure we continue to meet and exceed your expectations in the future.
We're here to assist you and make sure you're completely satisfied with your uWeed experience! Feel free to reach out to us with any questions, concerns, or suggestions you may have.
Thanks again for choosing uWeed! We truly appreciate your support and look forward to hearing from you soon.
Jun 16, 2023
Verified review
MORE OR LESS ALL GOOD
Representatives are very courteous and swift and efficient in their replies.
But delivery is slow.
I would like to see THC oil available with the max legal percentage of the psychotropic chemicals
Report review
Answer by uWeed Swiss CBD Shop
Jun 19, 2023
Hi Elisa, sorry to hear your delivery was slower than anticipated. Due to the nature of the product, it's not easy to ship cross-border and once it has left our warehouse, we have no control anymore on the journey of our parcels. They are guranteed delivered but we cannot fasten the route.
As far as THC oil is concerned, we already have the highest allowed percentage of THC oil with 1%, currently the legal limit.
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