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Review summary
Customers consistently praise the very fast shipping and timely delivery. The wide selection and availability of products, including rare or hard-to-find items, are highly appreciated. Customer service is widely regarded as knowledgeable, helpful, friendly, and responsive, with several highlighting excellent post-sale support. Communication is generally described as clear, prompt, and helpful, with good updates and direct contact. Most customers are satisfied with the quality and condition of products. Reviewers frequently mention courteous, professional, and competent staff, and many see pricing as fair or competitive, with some highlighting great deals. A few customers mention occasional courier-related delays and wish for better clarity on shipping or tariffs. Some note slow replies from customer service. There are also occasional reports of issues with packaging or product defects. While pricing is generally positive, a few note that it is not always the lowest.
This text was automatically created by an AI system from user reviews.
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Authentic reviews from real people.
How Trusted Shops prevents fake reviewsReviewsXmotorstore.com | Moto and minimoto spare parts
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Everything went well
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They were very responsive, professional, and helpful.
Πολύ γρήγοροι και εξυπηρετικοί. Μου έλυσαν όλες τις αμφιβολίες μέσω viber και ετοίμασαν το δέμα μου προσεκτικά και σχολαστικά! Well done guys!!!
Reply from Xmotorstore.com | Moto and minimoto spare parts
Thank you very much for your kind review! We truly appreciate your feedback and are delighted to hear that you were happy with our support and service. It was a pleasure assisting you, and we look forward to serving you again in the future. Ride safe! 🏍️
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No problem! Regular order and everything arrived perfectly packed in a few days!
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Reply from Xmotorstore.com | Ricambi moto e minimoto
Thank you very much for your 5-star review! ⭐⭐⭐⭐⭐
We are happy that everything arrived quickly and perfectly packed. We take great care in preparing shipments. Thank you for choosing Xmotorstore, we look forward to your next purchases!
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very good
very precise and present communication with the customer, shipping speed could be improved.
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Reply from Xmotorstore.com | Ricambi moto e minimoto
Thank you very much for your review and your feedback! ⭐⭐⭐⭐⭐
We are very pleased to know that you appreciated our communication with the customer. We also thank you for the suggestion on shipping speed: we will do our best to further improve this aspect. Thank you for your trust and see you soon!
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Excellent customer service, available for information and during purchase/shipping. I returned the item for personal reasons and the refund was processed the same morning the item arrived. Highly recommend!
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Stores with all kinds of spare parts, very well stocked and super fast in shipping!!!!! IT'S THE BEST!!!!!!!
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Well-stocked store
Wide availability of products, prices in line with the market
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Reply from Xmotorstore.com | Ricambi moto e minimoto
Good morning Gabriele,
thank you for taking the time to share your experience.
We are glad that you appreciated the wide availability of our products and the value for money. We work every day to offer an always updated catalog, with selected items and competitive prices.
Thank you again for your trust. We remain at your disposal for any needs and hope to assist you again in the future.
Kind regards,
The Xmotorstore.com Team
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Purchase of jets for PHBG carburetor. Not the best price in absolute terms but the most complete selection available. Everything is fine, shipping times and packaging.
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Large choix et service fiable
Je suis toujours satisfait lorsque je commande chez Xmotorstore : le site propose un large choix de pièces et il est très facile de trouver ce qu’il faut grâce aux références par marque. Les pièces sont d’origine et toujours bien emballées, ce qui est très appréciable.
Cependant, j’ai été un peu déçu lors de la réception de deux produits (même référence) qui ne semblaient pas totalement neufs, mais plutôt reconditionnés (tête de fourche). Ce n’est pas rédhibitoire, mais cela mérite d’être signalé pour améliorer la transparence et la qualité perçue.
Quand le colis est trop important, le service de livraison (FedEx) pas forcément arrangeant pour récupérer le colis quand on est pas chez soit (pas directement lié à XmotorStore)
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Great price on parts, 5 star customer service, fast shipping and delivery service.
Reply from Xmotorstore.com | Moto and minimoto spare parts
Thank you so much for your fantastic review! ⭐⭐⭐⭐⭐
We're delighted to hear that you were happy with our prices, customer service, and fast shipping. Your feedback means a lot to us and motivates our team to keep providing the best possible experience. We look forward to serving you again. 🏍️
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Speed/Precision/Quality
Speed, precision, ease in finding what you need, super fast shipping, excellent product quality
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As usual, precise and punctual. Highly recommended!!
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Reply from Xmotorstore.com | Ricambi moto e minimoto
Good morning Stefano,
thank you for giving us this wonderful review.
Knowing that you continue to appreciate our punctuality and the reliability of our service is the greatest satisfaction for our entire team. We also thank you for recommending us.
We will be happy to assist you again for any future needs.
Kind regards,
The Xmotorstore.com Team
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Certaines pièces , comme le pignon de 13 , ne sont pas en pas de 420. Incompressibles quand il s’agit d’une pièce dite d’ohvale, je me suis fait avoir sur deux commandes, pensant que j’avais fait une erreur, mais non.
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Great company, extremely reliable
Original product as described. Immediate communication for any questions. Order arrived in a flash, much earlier than expected. Everything perfect, extremely reliable!
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Aside from Good Product at acceptable Price. Post sales follow up was great !
Reply from Xmotorstore.com | Moto and minimoto spare parts
Thank you for your wonderful review! ⭐⭐⭐⭐⭐
We're delighted to hear that you were happy with both the product and our after-sales support. Providing quality products and being there for our customers even after the purchase is something we truly care about. Thank you for your trust, and we look forward to assisting you again in the future!
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Reply from Xmotorstore.com | Ricambi moto e minimoto
Thank you Marco for the 5 stars! ⭐⭐⭐⭐⭐
We are happy that your experience with Xmotorstore.com was positive. We work every day to offer reliable and professional service to all motorcycle, minimoto, and pit bike enthusiasts, with a wide range of parts, accessories, and motorcycle clothing, as well as shipping in Italy and abroad.
Thank you for choosing Xmotorstore.com and see you next time! 🏁
The Xmotorstore.com Team
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ease in communication and possible…
ease in communication and the ability to easily manage direct pickup at their warehouse
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smooth purchase process and delivwry
Reply from Xmotorstore.com | Moto and minimoto spare parts
Thank you Rozaimi for your 5-star review! ⭐⭐⭐⭐⭐
We are very pleased to hear that you appreciated the smooth purchasing process and delivery from Xmotorstore.com. Making it easy for international customers to order specialized motorcycle and minimoto spare parts, racing components and accessories from Italy is an important part of our service.
Thank you for choosing Xmotorstore.com for your motorcycle parts. We look forward to your next order! 🏁
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Verified Reviews
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They are not included in the overall rating. No verification measures have been taken.Cross-market reviews
Reviews that have been collected via merged profiles. These reviews are included in the global score and may be displayed in translated form.Local score
4.79
Excellent354 total reviews84 reviews in the last 12 months
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Xmotorstore.com | Moto and minimoto spare parts
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Xmotorstore.com | Moto and minimoto spare parts
xmotorstore.com is the online store for motorcyclists, with customers all over the world. Xmotorstore specializes in motorcycle accessories, motorcycle spare parts, scooter spare parts, minimoto spare...
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