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Top positive review
Mar 29, 2023
Verified review
Via de website kan je een aantal vragen invullen, en eventueel foto's van je gezicht toevoegen. Een paar dagen later ontvang je van 1 van de huidtherapeuten een advies voor jouw gezichtsverzorging. Je kan tegen een kleine vergoeding een proefpakket aanvragen. Na een paar dagen merkte ik al een aanzienlijke verbetering. Dus over gegaan tot aanschaf. Het mooiste de kosten van het proefpakket kan je in mindering brengen door de code die je bij het proefpakket ontvangt.
Naast de goed prijs kwaliteit verhouding, ook nog een snelle verzending naar Nederland. Binnen 3 dagen heb je het pakket al in handen.
Update: The re-sent parcel arrived. It was dispatched prior to my review but I never received any tracking info until 14/11.
[1-star] I never received the parcel. I wrote multiple emails and did not get a reply. I made international calls from UK to your customer service hotline in Germany and no one picked up. As at today, I have not received my order, and have no answer to all my questions.
Delivery is long ten days and still waiting on my order
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Answer by dalton-cosmetics.com/int
Dec 12, 2023
Dear customer,
We are sorry that you were not completely happy with the delivery. We received your order on 03.12. and it was dispatched on 06.12. Unfortunately, we have no influence on the delivery once the parcel has been handed over to DHL. According to shipment tracking, the parcel has already been delivered today.
Kind regards,
Your DALTON service team
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