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Top positive review
Mar 27, 2024
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Velmi kvalitní kosmetika. Používám téměř 20 let. Používáním se mi velmi zlepšila kvalita pleti. Široký sortiment pro různé typy pleti. Rychlé dodání přes eshop.
Update: The re-sent parcel arrived. It was dispatched prior to my review but I never received any tracking info until 14/11.
[1-star] I never received the parcel. I wrote multiple emails and did not get a reply. I made international calls from UK to your customer service hotline in Germany and no one picked up. As at today, I have not received my order, and have no answer to all my questions.
Velmi kvalitní kosmetika. Používám téměř 20 let. Používáním se mi velmi zlepšila kvalita pleti. Široký sortiment pro různé typy pleti. Rychlé dodání přes eshop.
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Mar 12, 2024
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Feb 16, 2024
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Hoi
Hoor product
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Dec 12, 2023
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Delivery is long ten days and still waiting on my order
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Answer by dalton-cosmetics.com/int
Dec 12, 2023
Dear customer,
We are sorry that you were not completely happy with the delivery. We received your order on 03.12. and it was dispatched on 06.12. Unfortunately, we have no influence on the delivery once the parcel has been handed over to DHL. According to shipment tracking, the parcel has already been delivered today.
Kind regards,
Your DALTON service team
Nov 24, 2023
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Nov 10, 2023
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I never received the parcel - Updated on 15 Nov (Resent Parcel Received)
Update: The re-sent parcel arrived. It was dispatched prior to my review but I never received any tracking info until 14/11.
[1-star] I never received the parcel. I wrote multiple emails and did not get a reply. I made international calls from UK to your customer service hotline in Germany and no one picked up. As at today, I have not received my order, and have no answer to all my questions.
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Oct 30, 2023
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Oct 29, 2023
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Sep 24, 2023
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It’s perfect the way it is.😁
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Aug 25, 2023
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Excellent product and service
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Jul 12, 2023
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Jul 5, 2023
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Jun 4, 2023
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Sehr lange Lieferzeiten; dauert Wochen bis die Sendung in Holland ankommt
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Answer by dalton-cosmetics.com/int
Jun 6, 2023
Liebe Kundin, es tut uns wirklich sehr leid, dass es zu Verzögerungen bei Ihrer Bestellung kam. Ihr Paket hat bereits unser Haus verlassen und wurde an unseren Versanddienstleister übergeben. Leider haben wir ab diesem Zeitpunkt keinen Einfluss mehr auf die Bestellung. Sollte Ihr Paket in den nächsten Tagen nicht bei Ihnen eintreffen, können Sie sich gerne an unseren Kundenservice wenden. Dieser ist von Montag bis Freitag von 08:00–17:00 Uhr unter der +49 (9904) 8310 500 für Sie da. Liebe Grüße, Ihr DALTON-Team.
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