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dalton-cosmetics.com/int
Reviews:

15 reviews in the last 12 months48 total reviews  

4.40
Good

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Top positive review

Mar 27, 2024
 Verified review
Velmi kvalitní kosmetika. Používám téměř 20 let. Používáním se mi velmi zlepšila kvalita pleti. Široký sortiment pro různé typy pleti. Rychlé dodání přes eshop.

Top negative review

Nov 10, 2023
 Verified review
Update: The re-sent parcel arrived. It was dispatched prior to my review but I never received any tracking info until 14/11. [1-star] I never received the parcel. I wrote multiple emails and did not get a reply. I made international calls from UK to your customer service hotline in Germany and no one picked up. As at today, I have not received my order, and have no answer to all my questions.
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Reviews for dalton-cosmetics.com/int

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Nov 10, 2023
 Verified review

I never received the parcel - Updated on 15 Nov (Resent Parcel Received)

Update: The re-sent parcel arrived. It was dispatched prior to my review but I never received any tracking info until 14/11. [1-star] I never received the parcel. I wrote multiple emails and did not get a reply. I made international calls from UK to your customer service hotline in Germany and no one picked up. As at today, I have not received my order, and have no answer to all my questions.
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Jun 4, 2023
 Verified review
Sehr lange Lieferzeiten; dauert Wochen bis die Sendung in Holland ankommt
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Answer by dalton-cosmetics.com/int
Jun 6, 2023
Liebe Kundin, es tut uns wirklich sehr leid, dass es zu Verzögerungen bei Ihrer Bestellung kam. Ihr Paket hat bereits unser Haus verlassen und wurde an unseren Versanddienstleister übergeben. Leider haben wir ab diesem Zeitpunkt keinen Einfluss mehr auf die Bestellung. Sollte Ihr Paket in den nächsten Tagen nicht bei Ihnen eintreffen, können Sie sich gerne an unseren Kundenservice wenden. Dieser ist von Montag bis Freitag von 08:00–17:00 Uhr unter der +49 (9904) 8310 500 für Sie da. Liebe Grüße, Ihr DALTON-Team.