Bergfreunde.euReviews:
2,271 reviews in the last 12 months30,011 total reviews
Excellent
TrustmarkValid
Most relevant positive review
Apr 14, 2024
Verified review
Have purchased hiking & camping gear over several years. Order status & communication is good. Delivery within Ireland takes a little longer but that is likely local courier/postal service issue. Goods always arrive well packed and products always as ordered. For this reason happy to wait a day or two longer for peace of mind. Have found prices to be pretty competitive and free delivery over certain price.
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RD
Ralph D.
Ireland
Most relevant negative review
Jul 11, 2024
Verified review
Awful, really awful, they promise fast delivery before they take your payment. Then they take your payment and this all changes, then they email to say it's delayed and dont give any more information. Then when you phone customer service they hang up the phone on you, then when you email customer service they say it will take 4 days to respond. I will now report this transaction to my credit card company as I feel like I've just been robbed.
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Reviews for Bergfreunde.eu
Aug 21, 2024
Verified review
Always a good experience - however!
Always a good experience. However, when I recently ordered a cycling jacket for my wife, I had to return it as it didn't fit. I returned it and ordered the size above. Again, this did not fit and I have just returned it. The size of the jacket did not match the size chart offered on the website in any way. This cost me time and money.
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9 days ago
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Recent Purchase
With so many fake companies and irresponsible scammers out there it is refreshing to find a First Class Fast Efficient Courteous Company who believe in holding onto customers by offering a quality service. I definitely will be recommending them to my friends and have no hesitation in dealing with them again......
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Aug 26, 2024
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Excellent items, prices and services!
Excellent items, prices, and services! A shop that never fails. Their customer service is nothing I've experienced in Europe. Only companies in the US have such a level of customer care. A+++
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8 days ago
Verified review
A great range of stock, well priced. The site responded quickly and kept me informed through the tracking process of my purchased goods
Thank you Berg Freunde
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Aug 17, 2024
Verified review
The walking sticks were on the website as Eu24, but it came up as Eu 29 at checkout.
Also, it said Eu 5 discount if become a member. This did not happen.
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13 days ago
Verified review
Ordered shoes - got them delivered
Ordered shoes. Used this e-shop before. No problems at all. Shipping was quick to Lithuania. Never had to return anything so I can't comment on that.
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3 days ago
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Great service quality
Very good information about sizes online, which makes purchasing online very simple. Easy return process, great packaging and quick delivery.
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Aug 21, 2024
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Trustful
The shop work great, have clear information, nice prices and service. I have bought before and the products arrive on time and perfect.
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Aug 13, 2024
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Best stuff for an excellent price. Immediate contact and free insurance of package. Fast delivery. Simply - excellent!
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9 days ago
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Well organized site, with good information about products, keep the basket open until I made my choice. Userfriendly.
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Aug 23, 2024
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Everything went fine, the only thing is that took a bit longer the shipping time. Anyway I do recommend. 👍
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PH
Paddy H.
Cork
2 days ago
Verified review
Fast delivery, orders always arrive. A customer loyalty discount every so often would be good.
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5 days ago
Verified review
Vast assortment and fairly quick delivery. I would prefer to not have to pay for returns.
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10 days ago
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Timeline for delivery was brilliant, in a secure package which is brilliant to see
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3 days ago
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in summary a good store
Good product presentation, easy purchase, good prices, in summary a good store.
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Aug 28, 2024
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Excellent service
Using this store for some years. Quick, straight and stable. As usual. Thanks.
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Aug 19, 2024
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Correct dealership
Products meet expectations, delivery times are reasonable as are the prices.
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2 days ago
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Great communication. The exact product I wanted was here. Quick delivery.
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ST
Stav T.
Kasos
Aug 22, 2024
Verified review
Excellent service, responsibility, quality products.
Restock last products.
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Aug 20, 2024
Verified review
Great Web Site.
Great variety of choice. Very easy to navigate Web Site. Competitive price.
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