Certificate for Bergfreunde.eu

No. XD7FABC1A1BD20D053011F08E54FEE5B2
 

Approved on
29/08/2017
Valid until
28/08/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for Bergfreunde.eu



Excellent

4.79/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 2,907 Trusted Shops reviews collected in the last 12 months.
In total, Bergfreunde.eu has already collected 3,618 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
21/01/2019
Date of order
07/01/2019
21/01/2019
Fast delivery, items as advertised, good price. No complaints
5.00
Excellent

Date of publication
21/01/2019
Date of order
21/01/2019
21/01/2019
excellent
5.00
Excellent

Date of publication
21/01/2019
Date of order
08/01/2019
21/01/2019
Great, I will be shopping here again for sure.
4.67
Excellent

Date of publication
21/01/2019
Date of order
03/01/2019
21/01/2019
Wish you were think on wide feet peeps too :)
4.67
Excellent

Date of publication
21/01/2019
Date of order
14/01/2019
21/01/2019
Perfect
5.00
Excellent

Date of publication
21/01/2019
Date of order
14/01/2019
21/01/2019
Excelent service. Quick deliver.
5.00
Excellent

Date of publication
21/01/2019
Date of order
14/01/2019
21/01/2019
Everithing just fine
5.00
Excellent

Date of publication
21/01/2019
Date of order
12/01/2019
21/01/2019
Everything just perfect, thank you
5.00
Excellent

Date of publication
21/01/2019
Date of order
14/01/2019
21/01/2019
very good
5.00
Excellent

Date of publication
21/01/2019
Date of order
14/01/2019
21/01/2019
Großartig Ein wirklich professioneller Verkäufer.
5.00
Excellent

Date of publication
21/01/2019
Date of order
25/11/2018
21/01/2019
I have ordered two products: balaclava and gloves. When I went snowboarding, one glove bursted at the seams after the first ride (bad luck I suppose). Therefore, I sent the gloves back. The team was responsive and very helpful. They granted my wishes.
4.33
Good

Date of publication
21/01/2019
Date of order
04/01/2019
21/01/2019
very fast delivery. The new shoes are perfect, I had an old pair of the same model I used before for hiking so I was confident of the shape and the number
5.00
Excellent

Date of publication
21/01/2019
Date of order
13/01/2019
21/01/2019
Package arrived later than advertised and not with Dhl, again as advertised. However, the quality of packaging and the equipment itself was top notch. Definitely recommended
4.33
Good

Date of publication
21/01/2019
Date of order
14/01/2019
21/01/2019
Ich liebe es hier zu kaufen
5.00
Excellent

Date of publication
21/01/2019
Date of order
14/01/2019
21/01/2019
Very efficient service
4.00
Good

Date of publication
21/01/2019
Date of order
12/12/2018
21/01/2019
Just fine. Thank you.
5.00
Excellent

Date of publication
21/01/2019
Date of order
08/01/2019
21/01/2019
Fast delivery Very satisfied.
5.00
Excellent

Date of publication
21/01/2019
Date of order
13/01/2019
21/01/2019
thank you
5.00
Excellent

Date of publication
21/01/2019
Date of order
11/01/2019
21/01/2019
Nothing to add
5.00
Excellent

Date of publication
20/01/2019
Date of order
12/01/2019
20/01/2019
Good service and excellent shoes
5.00
Excellent

Date of publication
20/01/2019
Date of order
11/01/2019
20/01/2019
Good selection of products at good prices with a fast service.
4.33
Good

Date of publication
20/01/2019
Date of order
06/01/2019
20/01/2019
Every thing is ok.
4.00
Good

Date of publication
20/01/2019
Date of order
13/01/2019
20/01/2019
Everything was perfect. Thanks
5.00
Excellent

Date of publication
20/01/2019
Date of order
13/01/2019
20/01/2019
Professionals
5.00
Excellent

Date of publication
20/01/2019
Date of order
29/12/2018
20/01/2019
All excellent with the exception of delivery time.It took double the time to arrive.
4.33
Good

Date of publication
19/01/2019
Date of order
12/01/2019
19/01/2019
Great good, super fast delivery.
5.00
Excellent

Date of publication
19/01/2019
Date of order
12/01/2019
19/01/2019
Fast delivery. Not used customer service, so can't comment.
5.00
Excellent

Date of publication
19/01/2019
Date of order
12/01/2019
19/01/2019
This looks and feels amazing. It's a gift. So still waiting for the wearer's reaction. But i think it will be loved :)
5.00
Excellent

Date of publication
19/01/2019
Date of order
12/01/2019
19/01/2019
Good
5.00
Excellent

Date of publication
19/01/2019
Date of order
11/01/2019
19/01/2019
Super shop
5.00
Excellent

Date of publication
19/01/2019
Date of order
06/01/2019
19/01/2019
One of the best online shopping
5.00
Excellent

Date of publication
18/01/2019
Date of order
11/01/2019
18/01/2019
Alles Top
5.00
Excellent

Date of publication
18/01/2019
Date of order
11/01/2019
18/01/2019
My favorite store for climbin goods
5.00
Excellent

Date of publication
18/01/2019
Date of order
11/01/2019
18/01/2019
Very good service 10/10
5.00
Excellent

Date of publication
18/01/2019
Date of order
18/10/2018
18/01/2019
I´ve returned this item. The customer services confirmed it on 19th december 2018.
I didn´t receive my refunf, yet.
Too many e-mails between us, alleged technical problems in the warehouse...
Never buy again from you
And I will start a dispute in Paypal.
BergFreunde.EU never again
1.00
Very Poor

Date of publication
18/01/2019
Date of order
11/01/2019
18/01/2019
Absolutely recommended
5.00
Excellent

Date of publication
18/01/2019
Date of order
11/01/2019
18/01/2019
Excellent selection, easy to use website and very fast delivery. Will definitely be coming back for more
5.00
Excellent

Date of publication
18/01/2019
Date of order
11/01/2019
18/01/2019
Nice 5+
5.00
Excellent

Date of publication
18/01/2019
Date of order
04/01/2019
18/01/2019
Goods were perfect, however delivery took longer than expected
4.00
Good

Date of publication
18/01/2019
Date of order
11/01/2019
18/01/2019
Sometimes hard to find best/newest models, but still very good list of brands available. Orders processes quicky and packaging is very good, however the list of carriers could be better (for Latvia there is only one option and it takes about 2 wks to actually get ordered items, in compatition from trekitt it takes 2 wrk days, because other carrier is used).
4.33
Good

Bergfreunde.eu customer reviews

Bergfreunde.eu

Bergfreunde.eu was certified by Trusted Shops on 29/08/2017.

Contact
Bahnhofstraße 26
72138 Kirchentellinsfurt
Germany
service@bergfreunde.eu
Bergfreunde.eu
Owner
Bergfreunde GmbH
Bahnhofstraße 26
72138 Kirchentellinsfurt
Germany
Trade register
Amtsgericht Stuttgart HRB 382746
Authorized representative
Ronny Höhn, Matthias Gebhardt
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with Bergfreunde.eu in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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