bike-mailorder.comReviews

: 380Excellent

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Hoco Online GmbH
Pankstr. 8-10 D
13127 Berlin
Germany
Trade register
Amtsgericht Berlin (Charlottenburg) HRB 175642
Authorised representative
Daniel Bohne, Sven Mack

Reviews for bike-mailorder.com

4.72/5.00
Excellent
How is the rating calculated?

129 reviews in the last 12 months

87 %
8 %
2 %
2 stars
0 %
4 %
380 total reviews

the most relevant positive review


Show all positive reviews
6 months ago
I have been using bike-mailorder.com for MTB parts every now and then, they have good prices and handling process has been pretty fast. Fedex is also good choice for shipping to Finland. Some parts of the site hasn't been translated to English (f. ex. My account section). That's something they could improve.
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the most relevant critical review


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5 months ago
One wheel missing from wheelset. Can be proven from FedEx shipment tracking, stating only one of two boxes is shipped. Could have waited and given them time to sort things out, but person on Facebook chat left me hanging for hours, taking time only to write two sentences. One of them in a sour tone, for no apparent reason. No response to me giving the proof of them failing to ship both wheels. Going to keep working on them to get my wheel though. They wished med a happy birthday today though. By auto-mail I guess.
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Read the most relevant positive or most relevant critical review

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Show all positive reviews
6 months ago
I have been using bike-mailorder.com for MTB parts every now and then, they have good prices and handling process has been pretty fast. Fedex is also good choice for shipping to Finland. Some parts of the site hasn't been translated to English (f. ex. My account section). That's something they could improve.
Read more
Show all critical reviews
5 months ago
One wheel missing from wheelset. Can be proven from FedEx shipment tracking, stating only one of two boxes is shipped. Could have waited and given them time to sort things out, but person on Facebook chat left me hanging for hours, taking time only to write two sentences. One of them in a sour tone, for no apparent reason. No response to me giving the proof of them failing to ship both wheels. Going to keep working on them to get my wheel though. They wished med a happy birthday today though. By auto-mail I guess.
Read more

What other customers say about their experience with bike-mailorder.com

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23 days ago
All items in stock and as advertised, nice comments on most products, fast ordering and shipping with FEDEX gives confidence on buying
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1 month ago
article not available. Money received soon.
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13 days ago
I was promptly answered on email
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17 days ago
First rate.
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17 days ago
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19 days ago
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24 days ago
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25 days ago
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1 month ago
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25 days ago
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1 month ago
Quick service and managed to get hold of some kit I could find anywhere else and at a good price.
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1 month ago
Took a few days to send (covid-19 I guess), but then delivery and goods as described
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1 month ago
Great service and range of products at fair price
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1 month ago
Waren gut verpackt, alles bestens
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1 month ago
Good communication and delivery.
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2 months ago
Very fast delivery!
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1 month ago
Perfect Experience
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2 months ago
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2 months ago
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2 months ago
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