Review summary
Customers consistently praised the fast and prompt delivery of their orders, noting that items were well-packed and arrived safely. Most found the products to be of high or excellent quality, and frequently highlighted the fair and reasonable pricing, which often provided good value for money. Many reviews appreciated the wide selection of products, including hard-to-find and specific replacement parts. Customer service was described as responsive, helpful, and efficient, especially in addressing issues and inquiries. Additionally, customers noted clear, timely, and effective communication regarding their orders and inquiries.
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Verified
Very satisfied with my order. The parts arrived quickly, were well packed, and exactly matched the description. Communication was clear, and everything fit perfectly. I would definitely order from Guitar Parts Center again. Thank you!
Verified
Great product selection at reasonable prices. Fast shipping. I’m based in the Netherlands. I needed replacement tuner machines for an old 7 string ESP. By ordering a Gotoh 6 string standard lefty set + 1 separate tuner machines I was able to fix the guitar.
Reply from guitarpartscenter.eu
Awesome to hear that, thank you for the feedback! We're glad we could deliver the Gotoh tuners to the Netherlands quickly and help you fix that old 7-string ESP. Having a wide selection of individual parts is exactly what we aim for. Thanks for choosing GuitarPartsCenter, and happy playing!
Verified
Great service
I made a mistake in the address. They were responded super quick to respond and very helpful. Great service, would recommend.
Verified
We had a delivery issue. They refund me without any troubles. Very good communication with the staff. Even if i do not receive my part i have to admit the service is flawless.
Reply from guitarpartscenter.eu
Thank you for your feedback. We are very sorry that the delivery issue occurred, but we are glad we could resolve the matter smoothly for you. Providing flawless customer service is our priority, and we hope to have the opportunity to serve you again in the future at GuitarPartsCenter.eu.
Verified
I had an immediate response to my inquiry by email, they had the exact part (toggle switch) I was looking for to replace a broken one and it was shipped the same afternoon. Great service and great selection of parts.
Reply from guitarpartscenter.eu
Thank you for the great review! We're glad we could provide the exact toggle switch with same-day shipping. We appreciate your trust and welcome you back to GuitarPartsCenter.eu.
Verified
Great service, fast delivery and great prices. Very happy with how everything went.
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Reliable partner, fast delivery, good price.
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I needed decent lefty tuning keys, excellent choice at Guitar Parts center.
Bit pricey but hey, quality costs... :-D
Good communication and track&trace!!
Cheers, Nico
Verified
Everything as it is supposed to be
The price were good, excellent communication with the shop, the parts arrived on time.
Reply from guitarpartscenter.eu
Awesome feedback, thank you! Glad to hear the parts arrived on time and that you enjoyed shopping with us. Thanks for choosing GuitarPartsCenter.eu and happy building/repairing!
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Quick, easy, efficient
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Great quality of products and services
Great guys, good quality products, delivery faster than on Amazon.
Reply from guitarpartscenter.eu
Thank you for such a fantastic compliment! We work hard to ensure our stock is top-quality and our shipping is as fast as possible, so hearing that we outpaced the biggest players is incredible. We truly appreciate your support for GuitarPartsCenter.eu!
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Very happy customer
All pieces packed individually, safe and quick delivery, very happy with the process
Reply from guitarpartscenter.eu
Thank you for your wonderful feedback. We take great care in packaging every item safely and ensuring quick delivery. We are delighted that you are happy with the process and look forward to your next visit to GuitarPartsCenter.eu.
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Great service
I ordered some pots and my order was handled in a very short time, less than an hour! The mail I received was missing the tracking number for the package and after Isent an email asking for it, the response took again some minutes providing me with the tracking number and information.
Great service!
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