myRobotcenter.euReviews

: 1,849ExcellentCertified

Go to website
Details
Contact
Contact
myRobotcenter GmbH
Hauptstraße 25
6840 Götzis
Austria
+43552355655
www.myRobotcenter.eu
Trade register
Landesgericht Feldkirch FN 292455 g
Authorised representative
Christian Sommer

Reviews for myRobotcenter.eu

4.70/5.00
Excellent
How is the rating calculated?

233 reviews in the last 12 months

5 stars
84 %
4 stars
10 %
3 stars
2 %
2 stars
2 %
1 star
3 %
1,849 total reviews

the most relevant positive review

7 months ago
I am at the second vacuum robot with this shop and I have nothing to say bad about it. Prices are good for Europe. One thing which is great but at the same time I can say that is not enough detailed is the 5 year guarantee policy. This seems to not cover the battery which can be a weak spot and also in case of refund, the refund decreases until 30% of the purchase in 4th year.
Read moreShow all positive reviews

the most relevant critical review

5 months ago
Unfortunately I ordered a 14.3 Automower 305 mower to be shipped after 20.4. the first extended deadline was 11.5 then again on later 26.5, of course it did not arrive and when I asked again they promised again no later than 9.6. I am very disappointed that after 1.5 months I still have not received the order. They always just extend the delivery time, in between we had to buy a smaller mower.....
Answer by myRobotcenter.eu
5 months ago
thanks for your review and your comment. We fully understand your disappointment and would like to apologise for the inconvenience caused. Our customer service team informed us in Ticket 802372 that the supplier's delivery date has been delayed. The goods will be dispatched from 21.06.2021 - you will receive a shipping confirmation with tracking ID by email. Best regards, myRobotcenter
Read moreShow all critical reviews

Read the most relevant positive or most relevant critical review

Positive
Critical
7 months ago
I am at the second vacuum robot with this shop and I have nothing to say bad about it. Prices are good for Europe. One thing which is great but at the same time I can say that is not enough detailed is the 5 year guarantee policy. This seems to not cover the battery which can be a weak spot and also in case of refund, the refund decreases until 30% of the purchase in 4th year.
Read moreShow all positive reviews
5 months ago
Unfortunately I ordered a 14.3 Automower 305 mower to be shipped after 20.4. the first extended deadline was 11.5 then again on later 26.5, of course it did not arrive and when I asked again they promised again no later than 9.6. I am very disappointed that after 1.5 months I still have not received the order. They always just extend the delivery time, in between we had to buy a smaller mower.....
Answer by myRobotcenter.eu
5 months ago
thanks for your review and your comment. We fully understand your disappointment and would like to apologise for the inconvenience caused. Our customer service team informed us in Ticket 802372 that the supplier's delivery date has been delayed. The goods will be dispatched from 21.06.2021 - you will receive a shipping confirmation with tracking ID by email. Best regards, myRobotcenter
Read moreShow all critical reviews

What other customers say about their experience with myRobotcenter.eu

Filter 
Rating
 Sort by Relevance 
12 days ago
Top class service. Seamless ordering process. Very helpful and no quibble with any issues. Would highly recommend for future purchases.
 helpful 
 Verified review|
23 days ago
Repeat customer. Great service as always, both during sale and after sale. Highly recommended.
 helpful 
 Verified review|
25 days ago
very professional and good on time delivery
 helpful 
 Verified review|
4 days ago
 helpful 
 Verified review|
2 months ago
Took longer than expected to receive product, as it was not in stock as stated on website. But customer service were helpful when I emailed and apologised and I got it very quick after that. And so far product is working well and it was well packaged.
 helpful 
 Verified review|
2 months ago
Very good product, some minor issues around the edges of the lawn but overall it’s great value.
 helpful 
 Verified review|
1 month ago
I have no remarks. Everything went flawlessly.
 helpful 
 Verified review|
1 month ago
Very fast delivery. Awsome shop!!
 helpful 
 Verified review|
2 months ago
very good
 helpful 
 Verified review|
1 month ago
I booked a mower marked 'in stock' + express delivery.My order status moved to 'on hold' and customer service cannot give a delivery date (the product was not delivered as expected by the supplier) => 1 star for product delivery. I requested to cancel my order: they cancelled the order and refund the payment immediately without discussion => 5 stars for customer service. Cannot rate the goods.
 helpful 
 Verified review|
1 month ago
Ordered item was out of stock. But refund was made imideatly.
 helpful 
 Verified review|
3 months ago
There was some delays because of COVID situation but I got my robot vacuum and I am very happy. Thanks robotcenter!!!
 helpful 
 Verified review|
3 months ago
All in the best order.Thanks
 helpful 
 Verified review|
3 months ago
so far everything is ok
 helpful 
 Verified review|
3 months ago
Delayed with delivery
 helpful 
 Verified review|
3 months ago
Perfect!
 helpful 
 Verified review|
3 months ago
It was written 4-6 delivery days. I recieved afrer 10 days and I recieved not all goods. The shop didn’t contact me and didn’t informed that they will send only part of my order. I wrote them and got answer that they will send another part of order after one week. I didn’t recieved yet.
 helpful 
 Verified review|
4 months ago
Had no chance to test the customer service
 helpful 
 Verified review|
4 months ago
Great experience all the way through.
 helpful 
 Verified review|
4 months ago
Everything worxgood!
 helpful 
 Verified review|
1
2
3
4
5

Reviews for myRobotcenter.eu

4.70/5.00
Excellent
How is the rating calculated?

233 reviews in the last 12 months

5 stars
84 %
4 stars
10 %
3 stars
2 %
2 stars
2 %
1 star
3 %
1,849 total reviews

Trustmark for myRobotcenter.eu

Status:
Valid
updated on: 26/10/2021
certified since: 25/08/2015
myRobotcenter.eu is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At myRobotcenter.eu, you can use the guarantee from Trusted Shops and protect up to €2,500 . Find out more

myRobotcenter.eu is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At myRobotcenter.eu, you can use the guarantee from Trusted Shops and protect up to €2,500 . Find out more

What does the trustmark mean?

Details about myRobotcenter.eu

Contact
myRobotcenter GmbH
Hauptstraße 25
6840 Götzis
Austria
+43552355655
www.myRobotcenter.eu
Trade register
Landesgericht Feldkirch FN 292455 g
Authorised representative
Christian Sommer
Imprint | Data protections | Cookie settings