Certificate for myRobotcenter.eu

No. XDBB84BC5B11AEE1C02D327B2B25701ED
 

Approved on
25/08/2015
Valid until
23/08/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for myRobotcenter.eu



Excellent

4.69/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 438 Trusted Shops reviews collected in the last 12 months.
In total, myRobotcenter.eu has already collected 815 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
19/09/2018
Date of order
11/09/2018
19/09/2018
I am very pleased with the service and the purchase - a window cleaning robot. It was a complete set, very neatly and safely packed. Delivered to the specified address even sooner than I expected. One note: in order to not miss the courier would be good to get sms about the approximate time of delivery, or delivery times can be booked at time of purchase. Thank you and good luck
5.00
Excellent

Date of publication
16/09/2018
Date of order
09/09/2018
16/09/2018
Great item and fast delivery
5.00
Excellent

Date of publication
15/09/2018
Date of order
19/08/2018
15/09/2018
Smooth.
4.67
Excellent

Date of publication
12/09/2018
Date of order
05/09/2018
12/09/2018
All OK.
5.00
Excellent

Date of publication
11/09/2018
Date of order
30/08/2018
11/09/2018
10,00€ Versandkosten weil meine Adresse in Deutschland ist und mein Paypal Konto in Luxemburg, die Lieferung ist nach 14 Tagen noch immer nicht zugestellt. Da bleibt noch viel Luft nach oben. Robotcenter muss noch viel lernen. 00 Sterne wären angebracht. Finger weg.
1.00
Very Poor

myRobotcenter.eu replies: 12/09/2018
Lieber Kunde, leider ist uns bei Ihrer Bestellung ein Fehler unterlaufen. Unser Kundenservice-Team wird sich deshalb umgehend bei Ihnen melden, um dies zu klären. Wir möchten uns herzlich für die Unannehmlichkeiten entschuldigen und stehen Ihnen bei Fragen immer gerne zur Verfügung. Mit freundlichen Grüßen, das myRobotcenter Team

Date of publication
11/09/2018
Date of order
04/09/2018
11/09/2018
Excellent price, fast shipping and super product Thanks ++++
5.00
Excellent

Date of publication
10/09/2018
Date of order
03/09/2018
10/09/2018
Everything perfect
5.00
Excellent

Date of publication
10/09/2018
Date of order
03/09/2018
10/09/2018
Everything is like we planned and expected to be. GREAT
Will buy again
5.00
Excellent

Date of publication
09/09/2018
Date of order
01/09/2018
09/09/2018
Super
5.00
Excellent

Date of publication
08/09/2018
Date of order
01/09/2018
08/09/2018
Info and delivery all as stated
5.00
Excellent

Date of publication
08/09/2018
Date of order
28/08/2018
08/09/2018
Amazing shop, delivered quickly, cheaper than most shops, and offer a few filters.
5.00
Excellent

Date of publication
07/09/2018
Date of order
31/08/2018
07/09/2018
Nach anfänglichen Schwierikeiten bei der Bestellung (EU Version oder AT), war die telefonische Auskunft des ROBOT SHOP Innsbruck sehr hilfreich und zielführend. Es wäre gut , wenn die EU Seite in mehreren Sprachen verfügbar ist.
2.67
Fair

myRobotcenter.eu replies: 10/09/2018
Lieber Kunde, vielen Dank für Ihr Feedback. Gerne werden wir intern darüber sprechen und entsprechende Entscheidungen treffen. Falls Sie noch Fragen haben, stehen wir sehr gerne zur Verfügung. Mit freundlichen Grüßen, das myRobotcenter Team

Date of publication
06/09/2018
Date of order
23/08/2018
06/09/2018
Good. Recommend.
4.33
Good

Date of publication
05/09/2018
Date of order
28/08/2018
05/09/2018
Delivery is quite fast
5.00
Excellent

Date of publication
03/09/2018
Date of order
14/08/2018
03/09/2018
I think your product is excellent. I would have no problem in recommending it to anyone.
There was a delay in the delivery as the product was not available.

However, when I contacted customer service Sabrina Tenhalter was excellent in advising me and promptly.
|I would like to know if you have a vacuum steamer in your range.

Kindest Regards
Audrey Shannon
0871634657
4.33
Good

myRobotcenter.eu replies: 04/09/2018
Dear customer, thank you very much for your positive feedback. Unfortunately, we do not offer vacuum steamers. Kind regards, your myRobotcenter Team

Date of publication
03/09/2018
Date of order
27/08/2018
03/09/2018
Great and fast shipping
5.00
Excellent

Date of publication
03/09/2018
Date of order
27/08/2018
03/09/2018
So far, so brilliant.
5.00
Excellent

Date of publication
02/09/2018
Date of order
26/08/2018
02/09/2018
Prices are good
5.00
Excellent

Date of publication
30/08/2018
Date of order
30/08/2018
30/08/2018
Good service and prompt delivery
5.00
Excellent

Date of publication
30/08/2018
Date of order
23/08/2018
30/08/2018
Excellent experience Highly recommend.
5.00
Excellent

Date of publication
30/08/2018
Date of order
30/08/2018
30/08/2018
I received the invoice M25-AR18000988 and it did not match the value I was charged. On that day, I contacted the seller requesting the refund between the differences of the prices. On the same day, I received an email from the seller confirming the refund and that I would receive an email from PayPal on Monday stating the refund. I’ve contacted the seller after that and have not got any reply.
3.00
Fair

myRobotcenter.eu replies: 31/08/2018
Dear Customer, we are really sorry that there have been problems with the payment. Please get in touch with our customer service team to discuss further steps. Kind regards, your myRobotcenter Team

Date of publication
29/08/2018
Date of order
04/04/2018
29/08/2018
Fine
5.00
Excellent

Date of publication
29/08/2018
Date of order
17/07/2018
29/08/2018
El plazo de entrega se ha superado en un mes.

La caja estaba abierta, aunque todo estaba completo y correcto.
2.67
Fair

myRobotcenter.eu replies: 30/08/2018
Dear customer, we regret that there have been problems with your delivery. Now, we would like to ask you to send us an e-mail so we can check your case more precisely. Kind regards, your myRobotcenter Team

Date of publication
28/08/2018
Date of order
02/08/2018
28/08/2018
God sted at handle.Med der mangler information om levering da varer var i rest orden
4.00
Good

Date of publication
27/08/2018
Date of order
16/08/2018
27/08/2018
Die Hauseigene Software ist noch Verbesserung bedürftig. Wird die Steuernummer vom Spanien nicht erkannt.
5.00
Excellent

Date of publication
26/08/2018
Date of order
18/08/2018
26/08/2018
Fantastic
4.67
Excellent

Date of publication
26/08/2018
Date of order
17/08/2018
26/08/2018
Super
5.00
Excellent

Date of publication
26/08/2018
Date of order
19/08/2018
26/08/2018
Perfect seller
5.00
Excellent

Date of publication
24/08/2018
Date of order
17/08/2018
24/08/2018
очень хорошо работают эти ребята.
5.00
Excellent

Date of publication
22/08/2018
Date of order
15/08/2018
22/08/2018
Fast delivery without any problems.
5.00
Excellent

Date of publication
21/08/2018
Date of order
25/07/2018
21/08/2018
Very good service. Quick sent out, but the transporter was very slow.
5.00
Excellent

Date of publication
21/08/2018
Date of order
14/08/2018
21/08/2018
I think, that this robot will my best friend now :)
5.00
Excellent

Date of publication
19/08/2018
Date of order
11/08/2018
19/08/2018
Slušný obchod. Chyběly v dodávce utěrky a posílají je. Nemuseli mi věřit. S hobotem jsem moc spokojená. Jsem invalidní. Tohle mi moc pomáhá. Jsem nadšená. Okna se lesknou a když začne pršet, není problém je po dešti přeleštit. Děkuji.
5.00
Excellent

Date of publication
17/08/2018
Date of order
09/08/2018
17/08/2018
The speed and delivery was excellent.
5.00
Excellent

Date of publication
15/08/2018
Date of order
08/08/2018
15/08/2018
Easy to order, fast delivery. Thank you
5.00
Excellent

Date of publication
13/08/2018
Date of order
06/08/2018
13/08/2018
Perfect
5.00
Excellent

Date of publication
11/08/2018
Date of order
27/07/2018
11/08/2018
It was described as practically new, but it has a few deep scratches on it and it doesn't have any manual or quick start guide that should be included.
3.33
Fair

Date of publication
11/08/2018
Date of order
04/07/2018
11/08/2018
Delivery date was extended due to preorder so i have been waiting on items quite some time but customer support was fast to respond and items now came and all is great
5.00
Excellent

Date of publication
10/08/2018
Date of order
01/08/2018
10/08/2018
Very good service. In time delivery. I’m pleased. Expected little bit more performance from Robot vacuum cleaner especially with recognizing returning to Home position. Sometimes charging station is missed from the map and Robot is disorientated / not able to find way back to Home / May be I need to find out more convenient place for Charging Station., But any way this Robot it is very good,Thanks
4.67
Excellent

Date of publication
08/08/2018
Date of order
23/07/2018
08/08/2018
I am very satisfied
5.00
Excellent

myRobotcenter.eu

myRobotcenter.eu was certified by Trusted Shops on 25/08/2015.

Contact
Hauptstrasse 25
6840 Götzis
Austria
Tel: +43552355655
Fax: +43552355655515
office@myrobotcenter.com
myRobotcenter.eu
Owner
myRobotcenter GmbH
Hauptstrasse 25
6840 Götzis
Austria
Trade register
Landesgericht Feldkirch FN 292455 g
Authorized representative
Christian Sommer
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with myRobotcenter.eu in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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