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Allergy Test AustraliaReviews

: 539Good

3.63

Reviews for Allergy Test Australia

60 verified reviews in the last 12 months

539 total reviews
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the most relevant positive review


5 months ago
easy at home test. they didn't send a return envelope for the blood allergy test as stated and i asked for it and they just sent another kit without return envelope. the results are okay, some things i'm like that's not accurate but some things ring true to how i'm feeling. although igg and ige tests are not 100% accurate, it also depends what you've eaten around that time too which can influence what the blood test says. anyway it's not bad. good way to find out some things about your allergies or sensitivities.
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the most relevant critical review


5 months ago
I ordered a test in November 2021. Since then I have contacted Allergy AUstralia via their chat line and via email a dozen times. Each time I am promised my issue will be escalated and I will be contacted by a supervisor. I never have. I am also sent the same auto email to fill in my order details and reason for refund.... I have filled this in exactly as requested 7 times and have never received a refund. This is an amount of AU $250. The chat people have been useless. I am asked "what's your order number" and then am told to send an email to info@allergytest.co to which I never hear back. The lab is not in Australia and there is no call centre number. This is a total scam.
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Reviews for Allergy Test Australia

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 Verified review
10 days ago
It just didn’t seem very real. I know that I have a strong allergy to horses and that didn’t come up. Seems inconsistent to previous tests I have had. Im not very convinced that it is correct.
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 Verified review
8 days ago
Did hair and blood tests, both yielding different results.
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 Verified review
2 months ago
I had a query about my submission and I logged into my account and there was a chat box to ask a question. I thought it would take a long time to reply and it was immediate. I loved that part of the customer service.
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Answer by Allergy Test Australia
12 days ago
Thank you very much for your review. We are happy to hear you are pleased with the service!
 Verified review
1 month ago
Was looking for more solid answers than I received
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Answer by Allergy Test Australia
12 days ago
Thank you for your review! If you have any questions or queries related to your test results, please do not hesitate to reach out to our team at info@allergytest.co who will be more than happy to help.
 Verified review
1 month ago
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Answer by Allergy Test Australia
3 days ago
Thank you for your review! We are glad your experience has been positive.
 Verified review
1 month ago
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Answer by Allergy Test Australia
3 days ago
Thank you for your review! We are glad your experience has been positive.
 Verified review
2 months ago
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 Verified review
2 months ago
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Answer by Allergy Test Australia
3 days ago
Thank you for your review! We are glad your experience has been positive.
 Verified review
3 months ago
Very slow to get results, didn’t get an email confirming they had received my test. Wasn’t clear that the testing was actually done in the UK, not Australia.
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Answer by Allergy Test Australia
3 months ago
Thank you for your review! We are sorry to hear you found the process slow. If you do have any questions or queries related to your report, please do not hesitate to reach out to our customer service team who will be happy to help.
 Verified review
3 months ago
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Answer by Allergy Test Australia
3 days ago
Thank you for your review! We are glad your experience has been positive.
 Verified review
3 months ago
Never recieved the results waste of time and money
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Answer by Allergy Test Australia
12 days ago
Thank you for your review. We are very sorry to hear you are unhappy with the service. Our systems show your sample has not yet arrived at our labs. Please do reach out to our customer service team at info@allergytest.co who will be more than happy to assist.
 Verified review
3 months ago
Scam. They take your money and don’t deliver
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Answer by Allergy Test Australia
2 months ago
Thank you for your review. We are very sorry to hear you are not satisfied with the service. I can see from your order and correspondence with our customer service team you did contact the team to cancel your order and shipment meaning your kit would not have been received due to the refund. If you do have any further questions or queries, please do reach out to our team at info@allergytest.co who will be more than happy to help.
 Verified review
4 months ago
Extremely easy process sending in a hair sample. Very quick turn around and informative results. Have already noticed a difference in my symptoms from reducing or eliminating my exposures. Very grateful to have stumbled across Allergy Test Australia!
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Answer by Allergy Test Australia
4 months ago
Thank you for the review, we really appreciate it! We're happy you found the test informstive, and your testing was completed quickly. We are glad we could help!
 Verified review
4 months ago
Some surprises - and some disappointments - in my results. I’ve now got a better idea of what foods to avoid. The process was easy and very much worth it!
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Answer by Allergy Test Australia
3 days ago
Thank you for your review! We are glad your experience has been positive.
 Verified review
4 months ago
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Answer by Allergy Test Australia
3 days ago
Thank you for your review! We are glad your experience has been positive.
 Verified review
4 months ago 
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Answer by Allergy Test Australia
4 months ago
Thank you for your review. We are glad your testing experience has been positive.
 Verified review
4 months ago
I sent my hair follicles since January it's March and I'm still waiting.
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Answer by Allergy Test Australia
3 months ago
Thank you for your review. We are very sorry to hear you mailed your sample to our labs and not yet received results. Our labs have not yet received your sample, leading us to believe this has been lost in the mail on its way to us. If you were able and willing to send a new sample, please do quote the following reference and this will be priority tested on arrival: DM-FT-22
 Verified review
4 months ago
Not happy with the whole process
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Answer by Allergy Test Australia
3 months ago
Thank you for your review. We are sorry to see you are not satisfied with the service. We would love to hear from you to see what we could be doing better - we're always looking to improve! info@allergytest.co
 Verified review
4 months ago
Product never arrived
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Answer by Allergy Test Australia
3 months ago
Thank you for your review. We are very sorry to hear your test kit did not arrive. Our team would be very happy to dispatch a replacement kit. Please do reach out to our customer service team with your order details to arrange this.
 Verified review
4 months ago
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Answer by Allergy Test Australia
3 months ago
Thank you for your review. We are sorry to see you are not satisfied with the service. We would love to hear from you to see what we could be doing better - we're always looking to improve! info@allergytest.co