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Allergy Test AustraliaReviews

: 628Good

4.08

Reviews for Allergy Test Australia

92 verified reviews in the last 12 months

628 total reviews
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the most relevant positive review


Nov 24, 2022
My name is Karen and I work in office for years. Never had any problems until I entered my thirties. My issues become embarrassing because of my loud processing stomach and bowels, constant headaches and lack of energy. UNTIL I came around Allergy Test Australia website. First I was a bit suspicious, but I gathered all information from customer services (Live chat and emails). They are brilliant, very kind and provide clear information. So I decided to purchase their hair test. The process is very smooth, no pointless waiting for kit. You purchase, fill in the form and sample goes straight in post. Not long after, they notified me my sample arrived at lab in the UK. And I got my results within days. It is very easy to read and I saved it to my phone, so can access it from anywhere. I found out I am sensitive to certain alcohol and dairy, so I adjusted my diet and miracles started to happen! I feel so much better just after two weeks of this slight adjustment and my stomach is happier (and quieter :) ). I definitely recommend this to anyone. I will purchase again, this time blood kit and looking into other home test kits.
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the most relevant critical review


Mar 20, 2023
None of my allergies came up in your test. Salmon makes my lips and eyelids swell. I also have a soy allergy that give me an upset stomach and hives. I can not drink coffee for the same reason. I cannot eat green peas. I would like to see maltodextrin, preservatives, antioxidants, flavour enhances, all the starches like corn starch etc on test. Some of the fruits and vegetables in the sulfite range like asparagus, apricots, cherries, corn. I was disappointed.
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Reviews for Allergy Test Australia

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 Verified review
May 8, 2023
The results weren't very useful, and have contradicted some data I have received from GP's and dermatologists regarding issues I am having.
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 Verified review
8 days ago
Slow to dispatch and receive sample kit. Results slower than advertised but overall happy with analyses and service.
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Answer by Allergy Test Australia
6 days ago
Hi Stan, thank you for your review. We are very happy to hear you're pleased with the testing and service received. We are very sorry your test kit was delayed in transit on its way to you. Our lab audit trail shows your sample was received Friday 21st April and your test results were emailed Wednesday 26th April. if you have any queries or concerns related to your order, please reach out to our customer service team at info@allergytest.co who will be more than happy to assist. We are always trying to improve our service, and your feedback helps! Thanks again for the great review! Donna, Customer Service Manager
 Verified review
7 days ago
Simple and easy test to conduct. With an easily read summary of all allergies and intolerances
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Answer by Allergy Test Australia
6 days ago
⭐⭐⭐⭐⭐ Thank you so much for the 5-star review, Trudy! We’re very proud of our service and we’re so happy you had a positive experience and found the testing easy to complete! Our 24/7 website LiveChat team are also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
 Verified review
May 13, 2023
It came quickly, the results took awhile but im saying that when they came it was informative
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Answer by Allergy Test Australia
May 15, 2023
Thank you so much for reaching out and reviewing your experience! ⭐⭐⭐⭐⭐ We’re so proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
 Verified review
9 days ago
Just been able to feel in a few more items to avoid in the hope of better health .
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Answer by Allergy Test Australia
6 days ago
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team are also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
 Verified review
May 2, 2023
Alex was extremely helpful in sorting out my account access issue.
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Answer by Allergy Test Australia
May 3, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re so proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team are also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
 Verified review
7 days ago
I feel so much better after following the diet recommendations :)
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Answer by Allergy Test Australia
6 days ago
Thank you so much for the 5-stars! :-) ⭐⭐⭐⭐⭐ We are very happy that the testing has helped you to feel so much better! We’re very proud of our testing and we’re so happy you had a positive experience! Our 24/7 website LiveChat team are also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
 Verified review
7 days ago
Great customer service, very responsive and helpful
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Answer by Allergy Test Australia
6 days ago
⭐⭐⭐⭐⭐ Thank you so much for the five-star review, Kerryn; we're very proud of our customer service team and our 24/7 LiveChat team, who can help you to get any issues rectified quickly, as well as ensure your results make a bit of change in your life! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
 Verified review
May 3, 2023
Came on-line quickly and answered all questions.
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Answer by Allergy Test Australia
May 11, 2023
Thank you so much for reaching out and rating your experience! We’re so proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team are also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
 Verified review
May 2, 2023
some allergy's were a surprise good service.
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Answer by Allergy Test Australia
May 3, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re so proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team are also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
 Verified review
4 days ago
Super quick postage, tests so easy to use
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 Verified review
5 days ago
It was conclusive
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Answer by Allergy Test Australia
5 days ago
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team are also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
 Verified review
10 days ago
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Answer by Allergy Test Australia
6 days ago
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team are also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
 Verified review
Apr 30, 2023
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Answer by Allergy Test Australia
May 3, 2023
⭐⭐⭐⭐⭐ Thank you so much for reaching out and giving us 5-stars! We’re so proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team are also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
 Verified review
Apr 29, 2023
The report comes with only generic explanations no specific analysis of the results, foods and allergens I know I am allergic too from previous testing AND strong reactions came up on my report as non- reactive. Unsure if it’s even my results I got. The tested inhalants showed no reaction to anything, even things I have previously tested high reaction, such as dust mites and ragweed and then at the end of the section it showed I had a high total Ige but NO explanation as to why that is, when no reactions were noted. This report just leaves me with more questions rather than answers. Results promised within a week are actually provided within a week of when your test arrives in the UK which is very misleading. Overall extremely disappointing.
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 Verified review
2 days ago
Provided a product that did not work and took ages to get them to accept the problem and to get a refund processed.
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 Verified review
May 1, 2023
I sent my test back 7 weeks ago and still haven’t received my results
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Answer by Allergy Test Australia
13 days ago
Thank you for your review. I am very sorry to hear you are not completely satisfied with the service. Our lab audit trail shows your test results were originally emailed 21st March and resent 4th May. Please do reach out to our team at info@allergytest.co if you have not received these and the team will be happy to resend these. Donna Customer Service Manager
 Verified review
11 days ago
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Answer by Allergy Test Australia
11 days ago
Thank you for your review. We are very sorry to see you are not satisfied with the service. If you have any queries or concerns related to your order, please reach out to our customer service team at info@allergytest.co who will be more than happy to assist. We are always trying to improve our service, and your feedback helps! Donna, Customer Service Manager
 Verified review
Apr 1, 2023
Not confident in results. Feels like too many allergies / intolerances to be correct. GP is running more tests. Also didn’t receive an email to say that you had received my kit (had to chase to ensure you had received it as my tracked postage said it had been delivered but I hadn’t heard anything from you) and your paperwork says that you’ll email once received.
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Answer by Allergy Test Australia
Apr 3, 2023
Thank you for your review, Gemma. We are very sorry to hear you are not completely satisfied with your test report. Our expert team would be more than happy to advise if you have any questions or queries related to your test report. If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
 Verified review
Apr 9, 2023
The process of ordering and receiving was fine. It’s the product that I was disappointed with. The result was so vague as to be of little use.
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Answer by Allergy Test Australia
Apr 10, 2023
We're very sorry to hear that, can you please reach out and let us know how our award winning traffic light system is too vague? We'd love to learn from our mistakes! Thanks.