Test Your Intolerance New Zealand- Logo - reviews

Test Your Intolerance New Zealand
Reviews:

91 reviews in the last 12 months195 total reviews  

3.62
Good
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Top positive review

Nov 29, 2023
 Verified review
After yesterday’s chat will Alex, I thought the problem was being solved. However, I had to chat again today with Heather, as no results for Mum yet. She said there was a problem & it was a mis-scan & another sample needs to be sent off…

Top negative review

Feb 20, 2024
 Verified review
I ordered a hair test for intolerances, apparently it got lost in the mail, while I was waiting for the results of that it was taking a while so I ordered a blood test and sent that in, the results were incorrect, things I know 100% I’m intolerant to it was saying no reaction which is false, I contacted them for a refund for both tests because the hair one they never did and the blood test results were definitely incorrect, I got an email back saying they have sent the refund request to someone and they will be in touch, iv not heard anything, I sent a follow up email and there’s no response
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Reviews for Test Your Intolerance New Zealand

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May 7, 2024
 Verified review

Remove total IgE or change description

I don't think total IgE needs to be included for the recipients of the results, or at least the description underneath IgE could be written more clearly to prevent confusion. My partner had high IgE with no allergies, while I had high with allergies. We assumed this could mean he had some other underlying health issue or that the results were inaccurate. I had to email the lab to get a simple response stating that IgE is essentially just something used in lab to ensure accuracy of results and doesn't relate to allergies or intolerances specifically (which is what the test is for).
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May 5, 2024
 Verified review

Highly recommend!

Did have to chase up as hadnt heard anything after 21 days so was wondering if they got our samples. Tests seemed quite accurate for me. Still working on things in results. Would be great if you could recommend products to help with sensitivities
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3 days ago
 Verified review
Took much longer than expected to receive the test kit. Claim to get it to you within a few days but it took nearly two weeks. Testing and results seemed to take much longer than advertised.
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May 7, 2024
 Verified review
Results take a long time and there is no communication during this wait.
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13 days ago
 Verified review
Easy process Bit confusing on results but interesting
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May 9, 2024
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Ease of doing test & speed of getting results
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Apr 29, 2024
 Verified review
Well explained and very helpful testing.
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3 days ago
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Apr 24, 2024
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Make it easier to understand reading .
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May 4, 2024
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Apr 6, 2024
 Verified review
Although the website looked great and very professional, updates about the very slow progress were only accessed with multiple requests. I didn’t know that the kit was coming from Australia. I sent the results to the Wellington address supplied and didn’t know they then had to be sent to sent on to UK. This took two full months.
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Apr 8, 2024
 Verified review

Happy with report but took ages

Contacted company as kit didn’t arrive in stated time frame to be told it had not yet been dispatched! When kit finally arrived it was an easy process to complete. It took approx 5 weeks to receive results! Happy with the report and results but took a lot longer than stated.
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Mar 31, 2024
 Verified review
More info than I could’ve imagined!! I was a little sceptical but when I saw it pull things I already knew I had…. I was so impressed! The amount of detail was amazing … I got this on special too so the price point was a bonus!
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Apr 4, 2024
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Apr 12, 2024
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I have little faith in this company, the website leads you to believe it is a New Zealand company based in Wellington, the contact number they give you does not work and all you can do is the live chat function. I had to follow up every step of the way, but of course, they take your money first up.
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Mar 24, 2024
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I have not received it. Where is it?
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Apr 17, 2024
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Its been over 4 weeks since I submitted test cards, no update and still waiting for our results.
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Apr 16, 2024
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I havent recieved the product! or had…

I haven't received the product or had any correspondence
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Apr 6, 2024
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Mar 31, 2024
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