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Review summary
Customers consistently praise the extremely fast and reliable shipping, often noting that their orders arrived earlier than expected. Support is described as responsive, helpful, and attentive, with staff resolving issues promptly and communicating effectively. Many reviews highlight the high quality and authenticity of products received, meeting or exceeding customer expectations. Customers frequently mention receiving unexpected gifts or extras in their packages, which are greatly appreciated and leave a positive impression. Competitive and fair pricing is often highlighted, with customers noting good deals and value for money. The company is described as professional, reliable, and trustworthy, giving customers confidence in their purchases. Orders are noted as being securely and carefully packaged, ensuring products arrive in perfect condition. Several customers express frustration about receiving product manuals only in Italian, especially when shipping abroad.
This text was automatically created by an AI system from user reviews.
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Authentic reviews from real people.
How Trusted Shops prevents fake reviewsReviewscucireonline.com/en
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Verified
Original Singer products
I discovered Cucire Online while looking for a bag for my sewing machine, and somehow ended up ordering several other sewing tools too! 🧵🪡 They have a great selection of products, and I found many Singer items at really good discounted prices.
I’m still waiting for part of my order to arrive, but I’m already very happy with the items I’ve received. Everything is good quality and the Singer products are original. They even included a little extra gift with my order, which was such a nice surprise and a thoughtful touch!
So far, I’ve had a very positive experience and would happily shop with Cucire Online again.
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Very satisfied with the purchase. Very fast shipping and the sewing machine was carefully packaged. The order mistakenly lacked the carrying bag included in the offer, but after contacting them, they responded immediately and sent it the same day. The bag arrived the next day.
Customer service is really helpful, fast, and professional. Excellent shopping experience, definitely recommended!
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Easy to order on the site, the product descriptions are detailed, and the shipping and delivery are fast. The various payment options offered are appreciated.
A small drawback: a user manual in French (or at least in English) would have been a plus, or at least a link to a free site to find the manual in the desired language. With the machine delivered in France, the manual was only in Italian.
Thank you
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Buy online from cucireonline reliability, courtesy, and precision.
As I wrote in another email for the review, you were precise, courteous, and even included the little gift of scissors. You responded quickly to the support email. What can I say, I have recommended you as a supplier.
I describe the machine as the tank of sewing machines, it is also nice and linear, which is great for those who need to work with it.
Thank you
Best regards
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The best assistance and care!
There is nothing you could do to improve, because you are truly the best!
Your attention to the customer is top-notch and your goal is really our satisfaction. There were several inconveniences in my order, not due to you, and you have proven to be extremely correct. Thank you.
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Magnetic Frame Husqvarna
I have already ordered an embroidery frame for my machine in the past and I was very satisfied with this store. If I need any clarification, they respond quickly, as does the shipping of the order, which is always impeccably packaged. Certainly an online reference point for those who, like me, are passionate about sewing and embroidery.
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Verified
There was a problem with my delivery. Someone had noted my house number incorrectly. UPS exacerbated the problem with a rubbish website and bad communication. However Cucireonline were very prompt at responding to my emails. So a very good aftersales service and the product I bought was undamaged and fullfilled all expectations
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Great prices and customer service
Great prices, personalised service, fast delivery. I contacted the company with a question after I placed the order online, they responded right immediately and were very helpful and solved my issue right away. I would definitely recommend to buy from cucire, and I would buy from them again in the future!
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Exceptional!!!!
The first thing that struck me was the speed of the delivery: less than twenty-four hours to receive the products in the province of Milan! Not to mention the truly INFINITE kindness! Available and caring: a very welcome gift accompanied the package!
In one word: EXCEPTIONAL !!!!
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Great!
Fair prices, very fast shipping with careful packaging. They also included a very welcome gift in the order! I didn't need to contact support, so I can't express an opinion about that, but otherwise, I am very satisfied!
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Positive, despite the mishap
Unfortunately, I did not receive the package due to a courier-related mishap, but the shipping during the Ferragosto period was immediate, and the seller's attention to the issue was always kind and punctual. I will certainly rely on them in the future.
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Good evening...I recently got to know this company, but I am already in love with it...exceptional in everything. Products...service and availability at the highest level. Placed an order on Friday...received it after 2 days in perfect condition. It will be my trusted store.
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Tutto oltre le aspettative
Ho contattato questo negozio per l’acquisto della mia macchina da cucire e devo dire che fin dal primo momento sono stati davvero super disponibili. Mi sono trovata benissimo sotto ogni punto di vista.
Vivo alle Canarie e, come si può immaginare, non è sempre facile gestire spedizioni e pratiche, ma loro hanno seguito tutto in modo impeccabile, rendendo il processo semplice e senza problemi.
La mia macchina da cucire, una Pfaff Expression 710 Limited (Special Edition), è arrivata proprio ieri, quindi devo ancora utilizzarla, ma per quanto riguarda il servizio, l’assistenza e la professionalità del negozio, non posso che consigliarli vivamente.
Sicuramente, anche se sono lontana, mi rivolgerò di nuovo a loro per futuri acquisti.
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Cross-market review
I found the color of the yarn I was looking for, which was sold out everywhere (I've been waiting for over three months at my local Haberdashery) and at a competitive price compared to all other online sales sites. The products are of quality and the package arrives in a very short time (two days). The delivery was made by the postal courier (SDA) and the goods were well packed. They also made a really appreciated and very cute gift. Surely from now on, when I look for something, I will check this site first.
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Great experience with online purchase
Quick in responding and resolving the unavailability of a product. Very kind and helpful. I placed the order at 2 PM and received the package at 2 PM the next day. A small gift was greatly appreciated. It was the first order, but many more will surely follow. Highly recommended.
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I am satisfied with my purchase.
The delivery times were respected.
It's a pleasure to do business with professionals.
The store employees are attentive and responsible.
I will order again from their website.
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Great purchases!
I received my online order very quickly, despite the holiday period of Ferragosto, and with a nice gift. A missing item was sent to me promptly by mail. Beautiful fabrics, kindness, and courtesy of the owner: everything perfect!
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Madeira Rayon Thread 1000m spool
I had trouble finding Madeira Rayon threads in 1000 meters, so I'm very happy to have been able to order them individually. They arrived express via UPS delivery (only available shipping option). I received a tracking number and an estimate of the delivery day and time, which were confirmed on the day of delivery. Very good experience from the website to the reception. I didn't know the site or the company, but I had only read positive reviews online. I confirm and recommend it myself.
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Very satisfied with the yarns I purchased. Only the color of the raffia I took to complete a project is slightly darker than the dye lot I had at home, but it's okay. Customer service and shipping excellent.
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Fast Shipping
Fast shipping, package well received and well packaged, email sent for information and tracking, and the package was delivered on the day indicated by email. I received the call from the delivery person.
Thank you very much.
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Verified Reviews
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.Imported Reviews
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Reviews that have been collected via merged profiles. These reviews are included in the global score and may be displayed in translated form.Rating for cucireonline.com/en
4.74
Excellent30 reviews
since Aug 28, 2023
Contact
- cucireonline.com/en
- info@cerrettisnc.com
- La Spezia, ITA
About
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