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Review summary
Customers overwhelmingly praise the extremely fast delivery times, often receiving their orders within 1-2 days. Many reviewers highlight the responsiveness, helpfulness, and professionalism of the customer support team, both before and after purchase. Delight is frequently expressed over surprise gifts or thoughtful extras included with orders, adding to the positive experience. Attractive and competitive prices are commonly mentioned as a strong reason for choosing this service. Customers are highly satisfied with the quality of items received, noting that products match descriptions and expectations. The professionalism, reliability, and seriousness of the company are consistently commended, and careful, secure packaging is appreciated for ensuring products arrive in perfect condition. A notable minority of customers express the need for manuals or product instructions in additional languages, particularly French or English.
This text was automatically created by an AI system from user reviews.
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Authentic reviews from real people.
How Trusted Shops prevents fake reviewsReviewscucireonline.com/en
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Easy to order on the site, the product descriptions are detailed, and the shipping and delivery are fast. The various payment options offered are appreciated.
A small drawback: a user manual in French (or at least in English) would have been a plus, or at least a link to a free site to find the manual in the desired language. With the machine delivered in France, the manual was only in Italian.
Thank you
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Buy online from cucireonline reliability, courtesy, and precision.
As I wrote in another email for the review, you were precise, courteous, and even included the little gift of scissors. You responded quickly to the support email. What can I say, I have recommended you as a supplier.
I describe the machine as the tank of sewing machines, it is also nice and linear, which is great for those who need to work with it.
Thank you
Best regards
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Magnetic Frame Husqvarna
I have already ordered an embroidery frame for my machine in the past and I was very satisfied with this store. If I need any clarification, they respond quickly, as does the shipping of the order, which is always impeccably packaged. Certainly an online reference point for those who, like me, are passionate about sewing and embroidery.
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Great prices and customer service
Great prices, personalised service, fast delivery. I contacted the company with a question after I placed the order online, they responded right immediately and were very helpful and solved my issue right away. I would definitely recommend to buy from cucire, and I would buy from them again in the future!
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Exceptional!!!!
The first thing that struck me was the speed of the delivery: less than twenty-four hours to receive the products in the province of Milan! Not to mention the truly INFINITE kindness! Available and caring: a very welcome gift accompanied the package!
In one word: EXCEPTIONAL !!!!
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Good evening...I recently got to know this company, but I am already in love with it...exceptional in everything. Products...service and availability at the highest level. Placed an order on Friday...received it after 2 days in perfect condition. It will be my trusted store.
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Tutto oltre le aspettative
Ho contattato questo negozio per l’acquisto della mia macchina da cucire e devo dire che fin dal primo momento sono stati davvero super disponibili. Mi sono trovata benissimo sotto ogni punto di vista.
Vivo alle Canarie e, come si può immaginare, non è sempre facile gestire spedizioni e pratiche, ma loro hanno seguito tutto in modo impeccabile, rendendo il processo semplice e senza problemi.
La mia macchina da cucire, una Pfaff Expression 710 Limited (Special Edition), è arrivata proprio ieri, quindi devo ancora utilizzarla, ma per quanto riguarda il servizio, l’assistenza e la professionalità del negozio, non posso che consigliarli vivamente.
Sicuramente, anche se sono lontana, mi rivolgerò di nuovo a loro per futuri acquisti.
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I found the color of the yarn I was looking for, which was sold out everywhere (I've been waiting for over three months at my local Haberdashery) and at a competitive price compared to all other online sales sites. The products are of quality and the package arrives in a very short time (two days). The delivery was made by the postal courier (SDA) and the goods were well packed. They also made a really appreciated and very cute gift. Surely from now on, when I look for something, I will check this site first.
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Great experience with online purchase
Quick in responding and resolving the unavailability of a product. Very kind and helpful. I placed the order at 2 PM and received the package at 2 PM the next day. A small gift was greatly appreciated. It was the first order, but many more will surely follow. Highly recommended.
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Madeira Rayon Thread 1000m spool
I had trouble finding Madeira Rayon threads in 1000 meters, so I'm very happy to have been able to order them individually. They arrived express via UPS delivery (only available shipping option). I received a tracking number and an estimate of the delivery day and time, which were confirmed on the day of delivery. Very good experience from the website to the reception. I didn't know the site or the company, but I had only read positive reviews online. I confirm and recommend it myself.
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Fast Shipping
Fast shipping, package well received and well packaged, email sent for information and tracking, and the package was delivered on the day indicated by email. I received the call from the delivery person.
Thank you very much.
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Buying on Cucireonline was really easy. I greatly appreciated the pre-sales support I received when contacting their store, the fast shipping, and the item ordered. I also thank the store very much for the very appreciated gift!
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Great online store!
Very positive experience! Before buying an overlock machine, I contacted the store for advice and they responded with great friendliness and expertise. The shipping was fast and without issues too. Very satisfied, I recommend it.
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I bought a semi-professional sewing machine on the site and I appreciated the fast shipping to France. (4 days) Thank you also for the little gift in the package.
I recommend this site, seller, and will not hesitate to order again.
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Quick and courteous reaction from the customer service; I had ordered the wrong color of wool due to a small misunderstanding on the website. I pointed it out and greatly appreciated the reaction. In my second order, there was an item without indications of the material composition and how to wash it. I was promptly given the name of the manufacturer (which was not Chinese), whom I contacted and who provided me with the information I was looking for. Both times, articles arrived within three days, well packed and in perfect condition.
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It's the first time I'm buying on this site, but I must say that I am very satisfied. I will definitely make more orders .... the package arrived within 2 days!!
Very satisfied😊
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Good product and I would say good value for money, delivery was good and on time, with gifts and a 5-year warranty, we are satisfied with the purchase from sewing online, I recommend it for everything, very serious company.
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A site worth visiting
Very attractive prices for Bernina sewing feet. A fast and very secure shipment. And as a bonus, a small pair of embroidery scissors slipped into the package. Thank you for this commercial gesture. You always need a pair of scissors at hand when sewing.
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I was really looking for a sewing machine, evaluating various models and comparing opinions and suggestions from sellers. In the end, I settled on your shop mainly because the price was better. I was very pleased that the delivery took place on the second day after purchase, despite it being another region. Additionally, I thank you for the little gift, it will certainly be useful. The packaging was perfect and professional, too, which also helps. Thank you, I will return to the online shop to order other things and I recommend this seller to everyone.
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Excellent quality. Excellent service.
Two days after the order, the product was already delivered. The quality of the thread for the overlock sewing machine I ordered is excellent. The colors match the online images. I will definitely order from CUCIRE ONLINE again 😉.
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Verified Reviews
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4.78
Excellent26 total reviews23 reviews in the last 12 months
Contact
cucireonline.com/en
- cucireonline.com/en
- info@cerrettisnc.com
- La Spezia, ITA
About
cucireonline.com/en
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