Allergy Test IrelandReviews:
176 reviews in the last 12 months292 total reviews
Good
TrustmarkValid
Top positive review
Feb 8, 2024
Verified review
You could have informed me initially the test would go to the U.K. and supplied the appropriate envelope. Also the slip where I was supposed to fill in my contact details was missing.
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Top negative review
Aug 15, 2023
Verified review
The outcome has been quite different from initial expectations.
I have engaged in multiple interactions with the customer service team, seeking clarifications regarding the outcomes. Regrettably, I have yet to receive definitive steps to address my concerns. Presently, following my refund request, there has been no communication whatsoever.
This situation is disheartening, particularly considering that individuals are shaping their dietary choices based on these results, relying on the credibility of Allergy Test. It has been nearly six weeks since my initial inquiry, and unfortunately, the confidence I initially placed in the company has been eroded. Given the circumstances, I find it challenging to endorse this company with any confidence.
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Reviews for Allergy Test Ireland
May 12, 2023
Verified review
Great service and customer service 24/7
Great customer service 24/7, i was missing 1 out of 4 results and they sent it to me while on chat instantly. Very happy customer, recommending the test everywhere i go.
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Answer by Allergy Test Ireland
May 12, 2023
Thank you so much for reaching out and giving us five stars, Maria! ⭐️⭐️⭐️⭐️⭐️
We are very proud of our LiveChat team, so we will pass this on to the team straight away. When your results are so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with!
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to info@allergytest.co
Thanks again for the great review!
Donna,
Customer Service Manager
Jul 14, 2023
Verified review
My sample got delayed in the mail but the team was really helpful and made sure I got my results quicker to make up for the mail delay. Great service!
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Answer by Allergy Test Ireland
Jul 20, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐
We’re very proud of our service and we’re so happy you had a positive experience!
Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have.
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to info@allergytest.co
Thanks again for the great review!
Donna,
Customer Service Manager
Jul 19, 2023
Verified review
I found the testing informative and helpful. Removing the foods they suggested from my diet helped my acne. I had no idea dairy was the cause!
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Answer by Allergy Test Ireland
Jul 20, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐
We’re very proud of our service and we’re so happy you had a positive experience!
Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have.
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to info@allergytest.co
Thanks again for the great review!
Donna,
Customer Service Manager
Dec 6, 2023
Verified review
Lucie from customer support helped me throughout the process and greatly improved my experience. Thanks for the quick replies and solutions.
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Answer by Allergy Test Ireland
Jan 12, 2024
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐
We’re very proud of our service and we’re so happy you had a positive experience!
Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have.
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team!
Thanks again for the great review!
Donna,
Customer Service Manager
Aug 19, 2023
Verified review
I just question some of the findings in my test. For example I had no reaction whatsoever to grass or pollen and I suffer from hay fever.
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Answer by Allergy Test Ireland
Sep 17, 2023
Thank you for your review.
We are very sorry to see you are not satisfied with the service.
If you have any queries or concerns about your order, please contact our customer service team at info@allergytest.co who will be more than happy to assist.
We are always trying to improve our service, and your feedback helps!
Donna,
Customer Service Manager
May 11, 2023
Verified review
I had a small chat with Sam, one of the customer service advisor.
He was very diligent and kind. Very helpful and well mannered.
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Answer by Allergy Test Ireland
May 11, 2023
Hi Anna, thank you so much for reaching out and giving us five stars! ⭐️⭐️⭐️⭐️⭐️
We are very proud of our LiveChat team, so we will pass this on to Sam straight away. When your results are so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with!
If you have any further questions, please don't hesitate to reach out to info@allergytest.co
Thanks again for the great review!
Donna,
Customer Service Manager
Nov 8, 2023
Verified review
Great customer service
Lucie Ferková From customer services was very helpful in providing tips as I struggled to complete my blood sample
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Answer by Allergy Test Ireland
Nov 11, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐
We’re very proud of our service and we’re so happy you had a positive experience!
Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have.
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to info@allergytest.co
Thanks again for the great review!
Donna
Customer Service Manager
Nov 19, 2023
Verified review
Easy and efficient
The test was easy to use and the instructions were well written. The results were emailed sooner than expected.
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Answer by Allergy Test Ireland
Jan 12, 2024
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐
We’re very proud of our service and we’re so happy you had a positive experience!
Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have.
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team!
Thanks again for the great review!
Donna,
Customer Service Manager
Jul 27, 2023
Verified review
Perfect
I spoke on the chat with Alex. No waiting time, immediate assistance, great service. Just awaiting my results.
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Answer by Allergy Test Ireland
Aug 15, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐
We’re very proud of our service and we’re so happy you had a positive experience!
Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have.
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to info@allergytest.co
Thanks again for the great review!
Donna,
Customer Service Manager
Aug 16, 2023
Verified review
Very clear and it seems reliable as it highlighted also sensitivities which I know I already have for years.
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Answer by Allergy Test Ireland
Sep 17, 2023
Thank you so much for your review!
We’re very proud of our service and we’re so happy you had a positive experience!
Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have.
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to info@allergytest.co
Thanks again for the great review!
Donna,
Customer Service Manager
Oct 25, 2023
Verified review
Really quick results and the testing helped me with the digestive issues I have been having for over 5 years
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Answer by Allergy Test Ireland
Oct 30, 2023
Thank you so much for your review!
We’re very proud of our service and we’re so happy you had a positive experience!
Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have.
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to info@allergytest.co
Thanks again for the great review!
Lucie
Customer Service
Nov 21, 2023
Verified review
I needed help completing the paperwork for my tests and I was able to get the information I needed quickly.
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Answer by Allergy Test Ireland
Jan 12, 2024
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐
We’re very proud of our service and we’re so happy you had a positive experience!
Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have.
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team!
Thanks again for the great review!
Donna,
Customer Service Manager
Nov 30, 2023
Verified review
Great idea, one of the tests worked but unfortunately the second one didn't so I was none the wiser
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Answer by Allergy Test Ireland
Jan 24, 2024
Thank you for your review.
We’re very proud of our service and we appreciate your feedback. We are always looking to improve our service, and your feedback helps.
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team!
Donna,
Customer Service Manager
Jul 6, 2023
Verified review
Finally got my results.
Finally got my results after over a month. I would not recommend Allergy Test "Ireland".
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Answer by Allergy Test Ireland
Jul 12, 2023
Hi David, thank you for your review.
I can see your previous review edit from 6th July stated you did not receive the product.
Once the tracking was supplied to Trusted Shops on 10th July to confirm your test kit was delivered successfully on 2nd June, you updated your review less than 2 days later to state you have not yet received your test results.
Our team has resent your test results to you again this morning.
If you have any further queries, please do not hesitate to contact our team at info@allergytest.co and our expert and friendly team will be more than happy to assist.
Donna
Customer Service Manager
Jul 25, 2023
Verified review
Great chat!
Alex, whom I have chatted with was a great help with prompt and detailed answers to my questions.
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Answer by Allergy Test Ireland
Aug 15, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐
We’re very proud of our service and we’re so happy you had a positive experience!
Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have.
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to info@allergytest.co
Thanks again for the great review!
Donna,
Customer Service Manager
May 30, 2023
Verified review
Excellent Communication
I sent a message this morning about the status of my order and was immediately engaged with
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Answer by Allergy Test Ireland
Jun 5, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐
We’re very proud of our service and we’re so happy you had a positive experience!
Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have.
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to info@sensitivitycheck.com
Thanks again for the great review!
Donna,
Customer Service Manager
Apr 21, 2023
Verified review
Great service easy to do quick and great detailed report I'd recommend it for anyone
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Answer by Allergy Test Ireland
Apr 25, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐
We’re so proud of our service and we’re so happy you had a positive experience!
Our 24/7 website LiveChat team are also always on hand to help you with any questions or queries you may have.
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to info@allergytest.co
Thanks again for the great review!
Donna,
Customer Service Manager
Jul 23, 2023
Verified review
24/7 case that actually works . Within secs a response. look forward to my results
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Answer by Allergy Test Ireland
Jul 24, 2023
Hi Mike, thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐
We’re very proud of our service and we’re so happy you had a positive experience!
Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have.
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to info@allergytest.co
Thanks again for the great review!
Donna,
Customer Service Manager
Nov 22, 2023
Verified review
Happy with my results and noticed an improvement in my eczema after just 2 weeks.
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Answer by Allergy Test Ireland
Nov 23, 2023
Hi Fiona, thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐
We’re very proud of our service and we’re so happy you had a positive experience!
Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have.
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to info@allergytest.co
Thanks again for the great review!
Donna,
Customer Service Manager
Nov 3, 2023
Verified review
kit and results both arrived quickly staff were helpful answering my questions
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Answer by Allergy Test Ireland
Nov 3, 2023
Thank you so much for the five-star review, Eamon! ⭐⭐⭐⭐⭐
We're very proud of our testing and customer service team; including our 24/7 LiveChat team, who can help you to get any issues rectified quickly, as well as ensure your results make a bit of change in your life!
We're so pleased that you chose our service, our own accredited laboratories, and the scientific team continuously innovates and ensures quality with our large range of testing. We also partner with approved labs and test manufacturers to bring you the very best health insights at home including liver functionality, iron deficiency, and Vitamin D testing.
If you have any questions, please don't hesitate to reach out to info@allergytest.co
Thanks again for the great review!
Donna,
Customer Service Manager