Allergy Test Ireland

Reviews:

Thank you for your review. We are very sorry to see you are not satisfied with the service. We cannot locate any email correspondence from the email address used to leave this review. However, if you have any queries or concerns about your order, please contact our customer service team at info@allergytest.co who will be more than happy to assist. We are always trying to improve our service, and your feedback helps! Donna, Customer Service Manager

Thank you for your review. Your review is really important to us and any feedback given is taken seriously. Regarding our testing each testing method is used for different purpose, it tests different sample and detects different markers. Our ELISA testing method allows for a measurement of the reaction between antibodies in the individual blood sample and the receptors on the test strip. When the sample is exposed to the testing strip reactions will only occur where it reacts with the specialised receptors and therefore produce a result. Where there is no reaction there are no antibodies present at that time. These reactions can then be measured in order to produce results which are presented in our reports. We understand that this result has not come back as you hoped, and we would advise never to go against the advice of a medical professional. Our testing is for raised IgE and IgG antibodies only, which is only one part of allergy and intolerance diagnosis. Patient history and clinical symptoms always take precedence over raised IgE and IgG as raised levels are not always indicative of symptoms. Allergies and intolerances can also be non-IgE or IgG mediated meaning that symptoms may present in the absence of raised levels. All information provided in reports produced is intended to support nutritional advice to optimize your diet. We do not claim or attempt to claim to diagnose medical conditions, or cure or treat medical conditions. If you wish to discuss your results further, you can send us an email. We can also arrange a 30 minutes phone session with one of our qualified nutritionists, however this is paid service. Kind Regards, Usman Customer Service Manager

Thank you for your review, Dave. I am very sorry to hear your test kit did not arrive. The tracking shows it experienced some delays at customs and has been labelled as return to sender. Please do reach out to our customer service team at info@allergytest.co and our team can arrange a resend and priority testing for you. While these types of delays are out of our control, we understand they can be frustrating and we are very sorry for the delay in your test kit reaching you. Donna, Customer Service Manager

Hello, thank you for your review. I am very sorry to hear that envelope with the address was not provided. We are happy to send it to you or provide additional instructions where to send the sample as well as Fast Track testing, please do not hesitate to contact our Live chat team OR email us at info@allergytest.co Lucie Customer Service.

Thank you for your review. I am very sorry to hear your test kit did not arrive. Our team arranged for a free replacement kit to be dispatched immediately after assisting you on our 24/7 website LiveChat. While mail delays and incidents are out of our control, we do understand these can be frustrating. We are very sorry for any inconvenience caused. We are always trying to improve our service, and your feedback helps! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Donna, Customer Service Manager

Hi Mark, thank you for your review. I am very sorry to hear you're not completely satisfied with your test results. I have looked into your query and I can see you have not yet contacted our team regarding your questions related to your results. In your test report, we supply an email address if you have any questions about your test results, but we have not yet received any correspondence from you. If you have any questions or queries, please do not hesitate to contact us at info@allergytest.co and our expert team will be more than happy to help. Donna Customer Service Manager

Thank you for your review. We are very sorry to see you are not satisfied with the service. If you have any queries or concerns about your order, please contact our customer service team at info@allergytest.co who will be more than happy to assist. We are always trying to improve our service, and your feedback helps! Donna, Customer Service Manager

Thank you for your review. I can see from your order details that we have not yet received your test sample at our labs in order to test. You will receive an email when your sample is received at our lab. Don't hesitate to contact our friendly customer service team at info@allergytest.co if you have any questions or queries; our expert team will be more than happy to assist and advise. Donna Customer Service Manager

Thank you for your review. We are very sorry to see you are not satisfied with the service. We cannot locate any email correspondence from the email address used to leave this review. However, if you have any queries or concerns about your order, please contact our customer service team at info@allergytest.co who will be more than happy to assist. We are always trying to improve our service, and your feedback helps! Donna, Customer Service Manager

Thank you for your review. We are very sorry to see you are not satisfied with the service. If you have any queries or concerns about your order, please contact our customer service team at info@allergytest.co who will be more than happy to assist. We are always trying to improve our service, and your feedback helps! Lucie Customer Service

Thank you for your review. I am very sorry to hear that you have not yet received your test kit. Please rach out to our tea at info@allergytest.co who will be more than happy to look into this and resolve the issue for you, ensuring you receive your testing. Donna Customer Service Manager

Thank you for your review. We are very sorry to see you are not satisfied with the service. We cannot locate any email correspondence from the email address used to leave this review. However, if you have any queries or concerns about your order, please contact our customer service team at info@allergytest.co who will be more than happy to assist. We are always trying to improve our service, and your feedback helps! Donna, Customer Service Manager

Thank you for your review. We are very sorry to see you are not satisfied with the service. I can see you reached out to our team via email on Sunday evening and our team responded within 22 minutes to your query requesting more information to best assist you. Unfortunately, we have not yet received a response to our email. If you have any further queries or concerns related to your order, please reach out to our customer service team at info@allergytest.co who will be more than happy to assist. We are always trying to improve our service, and your feedback helps! Donna, Customer Service Manager