It was the first time that I have used SportsSpar, and was not sure about it, but it excelled my expectations. I had a problem with my address and they sorted it out immediately and the parcel arrived a lot quicker than expected.
I will definitely be using the again, the quality of the products are excellent and all original which is what I want and at a great price.
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the most relevant critical review
Sep 1, 2022
Kurzfassung:
Weiß man nicht die exakte Größe bzw. muss mehrere probieren, dann hier NICHT kaufen. Die Retoure bleibt an euch hängen. Rechtlich völlig in Ordnung, jedoch muss der Kunde vor Kauf korrekt informiert werden, was nicht passiert.
Erklärung:
Die Webseite hat einen groben Fehler bei der Verlinkung zu den AGBs und der Widerrufsbelehrung. Man wird auf beides im Bestellprozess hingewiesen aber die Links funktionieren schlicht nicht. (siehe Bild = wenn man Link anklickt.)
Daher ist es nicht einfach ersichtlich, dass man für die Retourkosten aufkommen soll.
Der Support reagiert entweder mit nicht hilfreichen bzw. Themenfremden Standardtexten oder antwortet mit "man weist auf die AGBs und Widerrufsbelehrungen hin" und "sie sind einsehbar" ... sind komplett unterschiedliche Sachen und hat mit dem Problem nichts zutun aber sei es drum.
Sie scheinen damit ja erfolgreich zu sein.
Die Preise scheinen zu passen und der Versand ist zügig. Hier also alles in Ordnung. Kundenservice / Support reagiert schnell allerdings nicht kundenorientiert.
gesetzliche Pflichten werden ignoriert und daraus entstehende Forderungen sitzt man gekonnt aus.
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Verified review
Dec 23, 2022
Charged over £120 for customs charge which I wasn’t told of when placing the order
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Nov 22, 2022
Produkty dobrej jakosci odpowiadaja opisowi. Bardzo szybka wysylka. Kazdy znajdzie cos dal siebie w dobrej cenie. Czeste promocje. Ja jestem bardzo zadowolony. Polecam
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Nov 28, 2022
Dobra jakosc produktow w bardzo dobrej cenie. Mnostwo promocji. Bardzo szybka dostawa.
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Nov 8, 2022
Ottimo sito, si fanno ottimi affari, sito affidabile e consegne veloci
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Nov 19, 2022
Everything I order Was so amazing and good quality.
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Nov 9, 2022
Livraison rapide produit conforme à la commande
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Nov 9, 2022
They do care about customers satisfaction
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Dec 6, 2022
Nothing much but better goods
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Dec 7, 2022
ol is ok
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Nov 10, 2022
Very good
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Dec 1, 2022
🔝
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Dec 4, 2022
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Nov 17, 2022
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Nov 25, 2022
Shipping price abroad is very expensive, delivery time to Israel takes more than 5-6 weeks!! and response time of customer service takes few days.
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Answer by sportspar.com
Nov 28, 2022
Hello,
First of all we apologize for the delay of our response. This time of year we have a lot of customer messages and we try our best to answer as soon as we can.
Regarding the shipping costs and delivery time, we are sorry if it took so long, but it is especified on our website (14-30 working days, depending on the country). We hope that despite these facts you enjoyed the products you bought. We will be glad to see you around in our shop again. Best regards, SportSpar
Verified review
Oct 16, 2022
The itmes are nice buth the material is verry tin and this time they take long to sheep ti malta 15 days
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Nov 5, 2022
Prodotti ottimi. Spedizione eccellente. Buona comunicazione. Molto consigliato.
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Nov 7, 2022
Very prompt service and a really great price. Item was in perfect condition.
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