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certified since: Oct 25, 2018
updated on: Apr 1, 2023
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Reviews for sportspar.com
This is how we ensure that reviews come from real consumers.
the most relevant positive review
Jun 23, 2022
Have ordered mote than 20 times, everytime everything arrives quite fast and with excellent packaging. Everything purchased was as advertised. Prices are extremely low for many items and just a bit better for others.
You will find discounted items mainly sports but some formal clothes as well. From time to time thet have sunglasses or glasses for prescription.
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the most relevant critical review
Sep 1, 2022
Kurzfassung:
Weiß man nicht die exakte Größe bzw. muss mehrere probieren, dann hier NICHT kaufen. Die Retoure bleibt an euch hängen. Rechtlich völlig in Ordnung, jedoch muss der Kunde vor Kauf korrekt informiert werden, was nicht passiert.
Erklärung:
Die Webseite hat einen groben Fehler bei der Verlinkung zu den AGBs und der Widerrufsbelehrung. Man wird auf beides im Bestellprozess hingewiesen aber die Links funktionieren schlicht nicht. (siehe Bild = wenn man Link anklickt.)
Daher ist es nicht einfach ersichtlich, dass man für die Retourkosten aufkommen soll.
Der Support reagiert entweder mit nicht hilfreichen bzw. Themenfremden Standardtexten oder antwortet mit "man weist auf die AGBs und Widerrufsbelehrungen hin" und "sie sind einsehbar" ... sind komplett unterschiedliche Sachen und hat mit dem Problem nichts zutun aber sei es drum.
Sie scheinen damit ja erfolgreich zu sein.
Die Preise scheinen zu passen und der Versand ist zügig. Hier also alles in Ordnung. Kundenservice / Support reagiert schnell allerdings nicht kundenorientiert.
gesetzliche Pflichten werden ignoriert und daraus entstehende Forderungen sitzt man gekonnt aus.
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Reviews for sportspar.com
Verified review
Mar 12, 2023
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Verified review
Feb 25, 2023
Delivery cost and delivery time. Way far in term of expectations.
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Verified review
postage costs
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Answer by sportspar.com
Nov 4, 2022
Hello, thank you for your review.
We are sorry to read that you were not entirely satisfied with your shopping experience. We hope that despite the shipping costs we will be able to see you again soon at our shop. Thank you for your order. Best regards, SportSpar
Verified review
Jul 10, 2022
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Answer by sportspar.com
Jul 12, 2022
Hello Andrej,
Thank you for your feedback. We are SportSpar and, of course sportsmanlike as we are, 3 out of 5 is not enough for us! Please let us know where we should improve for you. Just send an e-mail to our Customer Service (service@sportspar.com).
Best regards,
Your SportSpar team
Verified review
Jul 8, 2022
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Answer by sportspar.com
Jul 12, 2022
Hello Lesley,
Thank you for your feedback. We are SportSpar and, of course sportsmanlike as we are, 3 out of 5 is not enough for us! Please let us know where we should improve for you. Just send an e-mail to our Customer Service (service@sportspar.com).
Best regards,
Your SportSpar team
Verified review
Jun 14, 2022
Costumer reward system for esteem and loyal costumer. A black man can also make sense appearing on your catalog
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Answer by sportspar.com
Jun 16, 2022
Hello Walter Prince,
Thanks for your feedback. Your opinion is always very important for us in order to improve our online shop and our services.
In fact, we already have a kind of customer loyalty program. Please have a look at our DealClub. Here, loyal customers receive even better discounts and more special offers. Maybe this is of interest for you.
Best regards,
Your SportSpar team
Verified review
May 23, 2022
Yes, the size of shoes. There is a difference between 42size of shoes between spart spar and normal shoes.
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Answer by sportspar.com
May 24, 2022
Hello,
Thanks for your feedback.
We’re sorry that you aren’t satisfied with your order. Unfortunately, sizes might vary from time to time even when it’s a high quality products by popular brands.
In your case, we already knew about the variations and so we left a remark in our description to help you to find your right size.
Of course, you always might return goods which aren’t the right size or which you don’t like and we will refund the purchase amount.
Best regards,
Your SportSpar team
Verified review
May 17, 2022
Basket improvement nessecary
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Answer by sportspar.com
May 17, 2022
Hello,
Thank you for your feedback. We are always trying to improve our website and our services. Could you please tell us what you exactly meant with “basket improvement”? Please feel free to contact our customer service via e-mail.
Best regards,
Your SportSpar team